The Watering Can Florist On The SquareReviews 1
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The Watering Can Florist On The Square Reviews Summary
The Watering Can's reputation is significantly marred by customer dissatisfaction, particularly regarding order fulfillment and service reliability. Many customers express frustration over receiving incorrect or inappropriate items, especially in sensitive situations like funerals, which highlights a lack of attention to detail and customer care. Additionally, there are concerns about inadequate support and communication, as customers feel their grievances are not addressed promptly or effectively. While there may be occasional positive sentiments regarding product quality, the overarching trends indicate a pressing need for improvements in service and customer relations to restore trust and satisfaction.
This summary is generated by AI, based on text from customer reviews
The Watering Can is unethical and incompetent; avoid them! For my mothers funeral I called them and placed a simple order: flowers from my in-laws for about $150. So at the funeral service what do I find from the Watering Can? A folded-up memorial afghan throw (with sentiments unsuitable for in-laws) and a 15-inch-tall cement statue of an angel holding flowers about 4 inches in diameter! I ordered flowers, and for $150 it should have been a large beautiful arrangement. They charged my credit card $165.85.
There was just one chance to do it right; we could not re-do my mothers funeral. The Watering Can IS A FLORIST, for Petes sake! And they couldnt deliver flowers to a funeral home right down the street from their business. They let me down, and thus I let down my in-laws.
Either the Watering Can made a mistake or their actions were deliberate. If a mistake and if they were ethical, then they would have either corrected the mistake or called me immediately and apologized so that I might have time to get flowers from a different florist. Instead, their only concern was that I pay that $165.85 credit card charge.
So in addition to the sadness I was feeling over my mothers death, I had to endure this nonsense from the Watering Can.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members