I have ordered a watch from this website on the 14th October. I received a confirmation email with an order number and another email to say the order was being processed - payment was taken from my account the same day. I have not received the watch. I have sent several emails but got no reply. I tried phoning the company and am only getting an answering machine. My advice to everyone is DO NOT USE THIS SITE or its associated sites of which there are another two who say they are selling jewelry and another selling sunglasses. Be very, very careful - I think this may be a scam.
Please, any advise!. I want to refund me because I will be away on 25th/11 and no one can collect my watch (160£)
Update:
Nidal,
We simcerely apologise for the lack of communication with regard to yourorder. Your watch was one of a quantity of stock ordered from our Seiko vendor onThursday 15th October due to high demand. This stock has still not arriveddespite contact with our vendor on numerous occasions. As requested wehave issued a full refund to your card, for the amount of £163.95 (refundtransaction code REFNQ14WE*******5956-F29). Regards,
Matt
WATCH33.com
Thanks Matt
Answer: It's a real shame because some of the other balanced opinions support their products but don't promote their service. That said I'm dubious of some of the shining reviews because they pretty much say the same thing! Great watch - winning service - helpful staff - authenticated by local jeweller blah blah blah! What makes suspious of the origin of the review is these people are of the mind they need to get their product authenticated. Why part with vast amounts of cash if you feel the need to have it authenticated by an independent jeweller? You just wouldn't, would you! Anyway I cancelled my order before they dispatched my order and they've assured me I will get my money back. Hopefully that'll be the end of it BUT watch this space?!?
Watch33 has a rating of 2 stars from 68 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Watch33 most frequently mention full refund, credit card and tag heuer. Watch33 ranks 223rd among Watch sites.