Would not process my order because the payment was flagged as potentially fraudulent. They demanded I send photos of my bank statement (WTF ?). I tried to communicate with them via email and phone to avoid sending personal documentation - to no avail.
And I had to phone them to have them actually return the funds !
I have had a few very good experiences with Warmoth. Usually the products are shipped in a timely manner and are of a high build quality.
The prices are very high for the product you are receiving. While the product is of high quality, i am unsure if it worth the price you are paying.
Tip for consumers: Shop around.
Warmoth.com one of the best for custom guitars - Warmoth.com is by far one of the coolest website any guitar player would want to see. Its not your typical guitar parts supplier or online guitar store, instead you can browse for hours creating guitars of your liking. You can start by designing a custom guitar or bass neck by choosing from one of 46 classic guitar head shapes or sizes. There is an easy to understand pricing chart that gives you various exotic wood options for the neck itself and the fretboard. You can then proceed to customize your neck completely from nut widths, to back contours, fret sizes, to custom inlays, finishing options to full scalloping. A similar variety of options are available to custom design one of 29 classic and popular guitar bodies; including double neck bodies and 7 string bodies. But probably the best feature of the site is the fact that they upload actual hi-resolution images of the book-matched pieces of wood you can buy. In other words if you click on a certain piece of wood you find to have nice grain and buy it, you will get that actual piece. With 30 species of wood and 118 “buy it now” pieces ranging from Black Korina, Figured Walnut, Burl Maple, Zebrawood, Mango wood, Goncalo Alves, Paduka and Pau Ferro, you are guaranteed to find a beautiful piece of wood for your guitar body. The same option is available for your guitar neck, where there is a small gallery of 16 different wood types with 68 precut actual fretboards for your picky choosing. Warmoth.com also has a very decent showcase gallery where you can see different bodies with different woods and finishes with or without different necks with different options and finishes. Naturally the site also has a limited selection of hardware such as pickups, bridges, and electronics to finish your project. However, Warmoth.com is predominantly for your body and neck wood needs, as there are better hardware supply stores online.
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