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Wantable has a rating of 2.75 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Wantable most frequently mention customer service problems. Wantable ranks 39th among Subscription Shopping sites.
This company responds to reviews on average within 9 days
I use to receive other clothing deliverables from competitors and Wantable by far has listened to my style needs. I had two style edits arrive this past week and out of 14 items 12 of them were PERFECT! My stylist Katrina hit a home run with these edits. Thank you Kelley
In each box I might receive 1-2 items that I actually like, but the prices are outrageous. $75 for a pair of average *sweatpants*, the jeans are never under $100, $65 for a band t-shirt you can get at the mall for $20. It's just not worth it. They keep sending me silver jewelry even tho I request gold. I'm a tat artist & asked for a grunge/rocker style- but some of the items are just plain old lady-ish. Cancelling my sub.
Wantable was more pricey than other services that I have used for subscription clothing. I didn't feel that the clothing quality was worth the high prices. On occasion, I did get a nice jacket or jeans, but I always felt that I purchased the item more to recover my styling fee than anything else. The clothing wears out about the same as any clothing that I have gotten from the average department store. Over time it seemed that an algorithm was picking my clothing more than a stylist. Some items did not adhere to my preferences. I have several "no-go" clothing specifications, but these were often disregarded. The turn around time to get clothing back was a bit ridiculous. I like to have more than a day to consider my options. Every now and then I would not get the clothing back in time and they would charge me for everything. When the items were returned, they would refund the charge so they were at least reasonable about that. I might consider them in the future. Maybe if I wasn't plus-sized there might be more options, but I don't think so. I noticed a lot of their items ended up on well-known thrift clothing websites.
Every month they ask that you review the previous month and also add a note for the next shipment. I am not sure why, the stylist never seem to read the note. I have requested items for specific events and sometimes receive a box full of items you would never wear for that occasion. This has led to several disappointing boxes mixed in with one or two good ones. Katie in customer service has not been helpful ever. I have called and spoken with her twice and she was both rude and offered no solutions just excuses. Their boxes have also taken weeks to be mailed out and it usually takes another full week plus just to arrive. I have been helped by both Tracy and Rachel as well. Both have handled customer service issues for me and been very helpful.
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Wantable is a next-generation fashion brand giving customers access to high-quality products created and curated by our team of expert merchants and stylists. We deliver unrivaled customer experiences through our proprietary technology and platforms that allow customers to shop on their own or with the help of a stylist, and to try before they buy from the comfort of their own homes. Wantable was founded in 2012 with the belief that when you look good, you feel good, and has been fueling self-confidence in customers ever since.
