Walmart Canada

At your store in northgate edmonton, rudest people in all of canada. No carts, no riding carts for the disabled. They just looked on and did nothing while we cried in pain cannot shop without a car. You have no consideration for the disabled. Tried to complain. Your people would not even pick up the phone. Hundreds of carts out in the parking lot, but employees too lazy to bother to even go out there and get them. They did not even try to help or sympathize\your disability policy\i would say constitutes harassment which is now considered to be a tort by the supreme court and the courts of canada.\ you should not be doing =business in canada with so little regard for the elderly and for the disabled.\i think this is very hard to understand. Why are you not having reviews on your sites when other businesses do have reviews.\
Not reasonable and or fair\
Not consistent with the laws of disability incanada.\
Not fair.

An error in an original canvas collage print p/u before Christmas. One print was missing their head. To try to correct, received instructions from photo processing. Instructed me to return to store I had received collage and call photo dept with confirmation # given from photo processing. On calling photo processing from Walmart, I was then asked where my canvas print was? This detail had not been relayed. Communication is paramount. Since the order was online and obviously the personnel had access to editing, I would not assume further information was required.

Walmart is the world's biggest scam they get the product from China for $0.25 and they sell it $6.99 in Canadian stores down right spammers don't ever think this company is losing money they're not and over all that they're supporting Israel that's why it's taking a genocide on kids can you people are paying them free Palestine

I purchased a Starfrit griddle online through Walmart. A 1-year warranty was included with the purchase. I contacted Customer Service, on Monday January 8th, but they indicated that items through other companies are not honoured by Walmart since their 30 day return policy applies to all products. When directed to contact Starfrit's directly, I found that it would cost about $30 to send the skillet back through Canada Post. Buyer beware. Shop directly in store, or if the product is only available online, avoid third party vendors. Very limiting, since so many items are only available online. Better to order directly from company selling these products, but the cost will be higher, although the warranty will likely be honoured. Good luck! 🙄

J'ai commandé le 24 novembre 2023 des cartouches HP pour 491,93 $. Le 01 décembre, je reçois une notification pour me dire que la livraison est $#*!ée. Puis plus rien. Je contacte Walmart le 05 janvier 2024 via l'aide en ligne et je reçois un courriel le 09 janvier pour me dire que ma commande est annulée.
Le 10 janvier, je replace la même commande mais elle me coûte maintenant 542,50 $...
Commande reçue aujourd'hui 12 janvier... mais les cartouches sont périmées depuis mai 2022!
L'assistant en ligne me dit que je peux les rapporter au magasin. C'est effectivement l'intérêt de faire ses achats en ligne.
Cela se passe de commentaire

A puzzle was listed for $3 so I went to store, but none in stock, and oddly, none of the many similar listing were in stock in their biggest store in Surrey BC, in this city, beside a huge transit terminal. Also bought a cleaning liquid that smelled worse than cat pee. No hint in this product that it could cause sneezing, gagging, for days. Four people who checked stock in two floors could find this liquid. Also, it contained no enzymes, per its Material Safety Data Sheet. Walmart has a common law duty to check product it sells. I located it myself. Prices are higher than Superstore, generally. Much higher than Dollarama in the same mall, sometime 300% higher.

The manager (Linda or Santa, what ever) at Walmart London North told me and the employee that the xchange is only for the new battery and to get the xchange, I have to wait the new one dead - after years. Really, is it a fraud? Shut up, the dishonest lady.

When I turned around to leave, a safety guard stand in front of me.

STOP TREAT YOUR CUSTOMER AS A FOOL AND LIKE CRIMINAL.

Went to Walmart London South at Wellington Rd, no issues.

Shame on you, Walmart London North.

Filed a complain to customer care and no response yet...

They sent a damaged item. Sent the photos twice via email. CS is giving a run-around. Asking to talk to a Supervisor to escalate. I was told they cannot patch me to the Supervisor unless the photos were sent. I sent it again and when they are trying to connect me, they hunged up. Called back and same routine. Customer service got Indian heavy accent and hard to understand. Gets frustrated when you want to repeat what they said. No wonder walmart is getting lowest review. You lost another customer in me.

I ordered large cans of juice they substituted for small cans and over charged me getting not even half of my order
bad move for Walmart to let random sellers sell on your site
Won't be buying from you online in future
Spent half an hour on the phone with India)(
Outsourced customer service dept) getting a partial refund! Waste of time Last time I use that service
Ps beware of those random sellers delivery is charged and they also charge a manditory tip! Lol

I ordered a wallet for my wife and when I arrived in Canada, I was willing to wait for it to arrive but a third party cancelled it after I had waited for over a month for it!
Use Amazon!

I have placed an online order 2 days ago. The postal code in the delivery address appeared wrong and I had to call their customer service. I was advised that nothing can be done 30 minutes after the order was placed, but to email the third party vendor who was a seller, with the request to cancel the order.
And that is when it all started, it is a too long story. First I got overcharged by 2$,than refunded that and then charged again the full amount; all of it on the same day. Calling the Customer service, waiting and then being cut off... and being told again to wait another 48 hrs for the refund. Not a good experience! I do not think I will order online from Walmart again and would not recommend that to anybody!

I purchased the Moxie trampoline from Walmart last year with high hopes for a durable and enjoyable long-term investment. However, my experience has been far from satisfactory. While initially impressed by its design and promises of quality, my disappointment grew when I encountered a significant issue after just one year of use.

Upon disassembling the trampoline for winter storage, I noticed multiple tears and damage to the hooks on the jumping mat. This unexpected deterioration significantly compromises the trampoline's safety and performance. For a nearly $1000 product, I expected a much higher level of durability and longevity.

When I reached out to Walmart seeking assistance under the warranty, I was informed that the warranty had expired, leaving me without any recourse for what appears to be a premature and concerning product defect. This lack of support and the apparent short lifespan of the trampoline have left me deeply dissatisfied.

The Moxie trampoline has not lived up to its promises of quality and durability, failing to withstand even a year of regular use. As a consumer, I find it unacceptable that a product of this price range should deteriorate so quickly, especially without any recourse for repair or replacement.

In summary, I am thoroughly disappointed both in the quality of the Moxie trampoline and the lack of meaningful support from Walmart regarding the warranty. I would caution potential buyers to consider alternatives with better reputations for durability and customer service.

Over the course of my last 2 visits to 2 separate walmart locations in Victoria,BC I have experienced the worst from customer service staff (associates) at both locations. On the first visit at the Hillside location on February 19th I had 2 associates suddenly approach my daughter and I; start looking through our bags as we were cashing out and accuse us of not ringing in a tin of juice! The young woman associate deleted the item, then rang through for a 2nd time a tin of fruit, then was told that the item was there. She then rang through a tin of juice (that she deleted!). It was absurd and humiliating. She and her male counterpart were not communicating with us and were accusatory in their behaviour. This on an almost $200 order! And she deleted the item!

2nd experience at Walmart Uptown location. Had an associate (female) literally run up behind me after I rang in my order and asked if I wanted to give her a 5 star review, then she reached over and gave herself the 5 star review! Invasive and inappropriate behaviour.

Note: I'm a support worker who shops at Walmart at least 4 times per week for our agency and the clients I support. If their was another low cost option in Victoria I definitely would not be returning to Walmart.

I ordered a toy for my son almost 30 days in advance, he was supposed to be a Xmas gift and it was supposed to be delivered on the 27th of December the latest. I ordered from a vendor listed as Some-nameCA. I specifically chose a vendor that seemed to be in Canada to speed up delivery. After payment I received an email informing me that the shipping would have been delayed to the 10th of January and it was sold and shipped by wushu-something-china. On the 12th I received an email informing me that the item was delivered but we did not receive anything, and my son did not get his Xmas present in spite of my best efforts. Shameful.

Delivery was not recieved as promised and customer service was absolutely useless in dealing with my issue.

I ordered online a couple of headlight bulbs for my car one month ago. It supposed to be delivered at early November, yet I have not received my order. I claimed it, but nothing happened neither receive my order or refund my money.
I never do online shopping with Walmart any more.
Hassan

Purchased jeans in Langley bc didn't fit person so tried to return to Walmart Mapleridge with receipt same day told would have to go back to Langley as they didn't carry that sku after complaining to interim manager she credited my card

I ordered olive oil online.
Next day, as I was going to the store to pick it up, I got an email that they don't have it!
Why do they put it on the website if not available, and charge people for the item that you don't have?!

Then They automatically replaced it with potato chips! (How relevant)

I have been on the phone and chatting with them for over a week now. It is very inconvenient.

For every question I ask, they keep saying: "Sorry it is a technical glitch". How many technical glitches in one order. If your website has that many technical glitch, please take it off on the internet. Fix the glitches and then come back.

Why should a customer waste hours because of your technical glitches?

My last time shopping online on Walmart.

Very disappointing

Asked 4 different employee where the anchovies are. First employee said I am new here. Second employee said I don't know and walk away. Third employee said I only shop for online customer. The fourth employee said I am just visiting. Nobody knows anything at this store.

Walmart isn't able to track scammers on their site. I was delivered a fake item (photo) and now being asked to sign litigation forms to launch a formal legal investigation to get my refund back. Plus poor system of email communication from poorly names accounts (*******@custhelp.com???) asking for signed forms, and confusing discussions with unknown callers. Worst experience ever, will never be shopping at Walmart online again.

Worst Walmart in Calgary is Northland Walmart NW. The service there is terrible, employees are never interested in customers, customers disturb them. These people are often rude and angry that they have to serve us. There are often long queues to the cash registers, and employees stand next to each other, talking to each other, laughing out loud,
and the cash registers are empty with no employees. It's dirty, there are mice and rats. I still have a problem with the old lady working at the cash register, she has very sparse, dark, dyed hair, she walks with a limp, she is very rude and unsympathetic. Now I notice that she has memory loss, she makes mistakes all the time, she can't correct mistakes, she once charged for my products and she put the customer's products on the cash register for me even though they were separated, then she couldn't fix it, she was furious, she kept making mistakes, she called for people to help, she told me to take the products out of the cart and put them on the cash register again, she kept looking into my eggs and looking did I steal something and hide it in the eggs :). This woman acts like she's lost her mind and has no memory. She is wrong, she makes bad, she doesn't know the products etc. This woman really bothers me, she is always rude, throws things, makes mistakes, doesn't remember. Other customers also avoid her and don't like her because once the cash registers were full of customers but no one wanted to approach her, everyone was afraid of her. This woman has been working there for several years, but recently something strange has been happening to her. She shouldn't work there anymore. She should retire. In general, the people working there are unpleasant, they often charge the same product twice at the cash register, you have to check the bills yourself. The lady with make-up, short, wearing a headscarf, at the costumer service did not give me $20 when I returned my clothes. She gave me less money. You have to keep an eye on them all the time. I don't like this store.

Walmart grocery delivery is pathetic. My order is now 3 1/2 hours late and hasn't, according to their tracking, even left the store.

I walked to Walmart in North Edmonton to purchase the Ufile tax software that was noted on sale on their website. The store employees had no idea what I was talking about and stated that they did not have the product.