I live in New Zealand and love this website! Such fun, cool well priced items for all occasions. I always recommend to my friends!
Product was as described and came promptly which was expected with the extra cost (that you have no choice in choosing) for shipping.
So happy with my purchases! Clothes are true to size and good quality :) outfits also came within two shipping days, so quick!
I love this site, I really recommend checking out the sales. Verge girl is very fashionable and in some cases affordable too.
Products are very on trend- ordered a belt and earrings which I wear regularly. Shipping comes quickly and the packaging is adorable!
The customer service team responded to me extremely quickly and were so helpful. My order came in 2 days and fit perfectly!
Great customer service, fast postage, good quality clothing, have purchased off this site many times and have never been disappointed xx
I love Verge girl, i get way too excited for their weekly Tuesday drops!
Have recommended to all my friends :)
Amazing products!
Everything is such good quality and it arrived a day after purchase!
Definitely a store to look into
I ordered a crop top for a shoot and it looked absolutely gorgeous! Cant wait to order more from them!
Literally love their stuff so much. The sales are always amazing and quality is always really good to be honest.
Every piece I get from this site is the best quality. They have the cutest styles & always on trend!
I've bought countless pieces off verge girl and every single one has been absolutely perfect! Great quality and fast shipping!
Love this site so much. Would recommend to anyone. I tell all my friends about it. I love their clothes and they have an amazing sale section!
Ordered from here the first time the other day. All of the clothes are so cute and shipping was extremely fast! Will definitely be ordering again.
Awesome designs, always have variations of the latest trends and well priced! Also love the free shipping option.
WORST INVERSION EVER! They don't take responsability on your package at all. Once you pay they don't care a $#*!.
I ordered 5 garments from Verge Girl paying an amount a bit more than 200 euros. As well as I added the extra of international shipping which it suposed to arrive as maximum 5 days.
So girls, I ordered it the 29th of June and recieved my package the 5th of August. I contacted to the brand several times and told them to at least return me the 20,45 euros from the shipping service I payed for. Their answer was: "No dear, we don't take responsability of the shipping". So basically if you buy to this company never add the extra of express shipping because it is a lie.
Also, I forgot to inform you, post office charged me like a 100 euros for their service. And as you can imagine the brand don't take responsability.
This brand only cares to gain money and don't help you at all. I always buy online and this never happened to me. An example of a good online shopping is Revolve, I had like two problems with their deliveries and allways where there to help and returned back the money when the client was right.
By the way, I don't live in a strange place or island where things don't arrive. I live in Spain, Barcelona.
Obsessed with this dress - perfect for spring summer 2018!
The bright colour with a tan is everything!
Overview
VRG GRL has a rating of 2.6 stars from 309 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with VRG GRL most frequently mention and return policy. VRG GRL ranks 108th among Women's Clothing sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Ariadna,
We are very sorry to hear this. AUS Post International Express Shipping is expected to take 1-5 business days to arrive from the dispatch date. We are very sorry, however unfortunately we do not have any control over the time it takes for a parcel to be processed through customs. Unfortunately, in this instance your parcel took longer than expected to be processed through customs in Spain.
Unfortunately we have no control over import duties and taxes as these fees are decided by your country and are not decided by us. These fees are different to the shipping costs and are decided by your country when your order arrives into customs and are based on the value of the goods. The best thing to do is to check with your country's customs as they will be able to let you know how these fees are decided.
We do state on our website that payable import duties are the responsibility of the customer. This is stated on our Shipping and Delivery page on the website, which you can view here: https://www.vergegirl.com/pages/shipping-delivery.
Can you please let us know what you would like us to do to make this experience better for you? We hope to hear from you soon. Thanks a million X