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VisitBearMountain Reviews Summary
The company is recognized for its beautiful grounds, contributing positively to the overall customer experience. However, there are notable concerns regarding availability and booking management, as some customers encountered difficulties securing accommodations. While the front desk staff demonstrated a commendable level of empathy and effort in addressing these issues, the inability to fulfill reservations has led to some dissatisfaction. Overall, the company’s strengths lie in its appealing environment and attentive service, yet it must improve its booking processes to enhance customer satisfaction and reliability.
This summary is generated by AI, based on text from customer reviews
The front desk was very apologetic for not having a room for us. They tried to get us a room but unfortunately they were all booked. The grounds are absolutely beautiful so it was not a wasted day
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members