I used the Visa Express service to renew my passport and was very satisfied. Everyone was polite and I could get them on the phone quickly. I would recommend the service without hesitation and use it again personally. The only issue that could be improved is the variability of the people I spoke with - some very knowledgeable and some less so. I had to call back twice to confirm two questions and got the answer when i found someone who knew what they were doing.

Their Los Angeles office were truly professionals, easy to deal with them and everything was on time just like I requested. Excellent, I will certainly use their service again in the future!

I have used them before with no problems. Unfortunately this time has been a terrible experience. My Fedex tracking number shows it signed for by one of their employees but they say they do not have my documents. They have offered no help to rectify the situation outside of saying we don't have your package. For a company that works in urgent visa and passport situations you would think they would understand the urgency and show better customer service than to put their hands up in the air.

My husband needed a passport in order to travel at work. His company wouldn't help him in obtaining one so I searched the web and called Visa express. I followed their website and collected the requirements and I gave them his packet. I paid for Emergency processing, 24 Hours, and that's exactly what we got! Who else can pull off something like that?

Visa Express has great customer service- someone that picks up the phone and gives the right and helpful information. They have always done well by me, including getting a passport for a family member on a quick (24 hr) full turnaround that saved the day. Good service for visas etc. Sticking with them for sure.

I have used this company several times to get visas for different countries, often last minute. They are always helpful, and 100% reliable. When you call or email with a question or concern, calls are answered by a real person and email responses are prompt! Great company!

I got a China tourist visa through Visa Express. I received a response to my e-mail inquiries right away. The CSR also took the time to update me when he had received my passport. The process was very quick and professional. Excellent company and service!

Needed to get two visas at the same time, which I've never done before and the people were extremely helpful in answering all my questions on how to proceed. Service was great.

My passport had expired a few days before an overseas trip. Visa Express was professional, friendly and FAST. I would definitely use the service again without hesitation. The price compared to the other major service was much cheaper as well

We needed to travel to China for work but only realized the visa requirement at the last minute. There is a lot of international travel through our office but our usual passport service couldn't get it done fast enough. We turned up Visa Express on a Google search and gave it a shot. It was the right choice. Their CSR was incredibly responsive and bent over backwards to help. The CSR was always available and helped us through the process at every moment and with every question. The service is outstanding

I recently used Visa Express to help me apply for a Brazil tourist visa for an upcoming vacation. I had never applied for one before and was unclear on some of the requirements and paperwork. They made it easy to set an office appointment and ensure that my paperwork was error free and ready to go. I had my visa in hand within two weeks.

My wife and I needed visas to Brazil and found that to do it ourselves, we may not have had enough time. Thanks to Visa Express, we received our visas a week before we left. I would recomend Visa Express to anyone who needs this service..

Our experience with Visa Express was great ! They answered questions and had let us know by e mail when they got our documents, and when to expect them back. Right on time and a day early ! Praise the Lord !

I've used Visa Express for several years now, and recommend them to all my associates. There are cheaper ways to get passports and visas, but no better ways, at least that I have found. The Visa Express website works great, and takes the mystery out of what can otherwise often be a confusing process...

I highly recommend this company for obtaining a passport or visa. I had no issues, and the representative who was assigned to my case was very helpful and very prompt in getting back to me. The money spent is worth the peace of mind! Will use again!

I have used Visa Express many times over the last few years. Everyone I have worked with has treated my visa or passport issue as their priority. I have worked many times with Christina. and she is amazing. We travel internationally frequently, sometimes on short notice, and Visa Express has always gotten our visas in time. Honestly, I wouldn't use another company

I was very pleased with my experience when working with Visa Express. It was very clear and easy to figure out and they handled all the hard parts. They contacted me to make sure everything was okay with my plans. They were very helpful and they got my visa very quickly. I will use them again when the time comes! Very good service!

I've used Visa Express on a four challenging passport & visa paperwork tasks. They've always come through as the Pros they claim to be, ahead of schedule & with the results we sought. Top notch service.