website thubmnail of Visa Express
How would you rate Visa Express?
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New York
1 review
7 helpful votes
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Unresponsible
September 25, 2019

I have used them before with no problems. Unfortunately this time has been a terrible experience. My Fedex tracking number shows it signed for by one of their employees but they say they do not have my documents. They have offered no help to rectify the situation outside of saying we don't have your package. For a company that works in urgent visa and passport situations you would think they would understand the urgency and show better customer service than to put their hands up in the air.

Date of experience: September 25, 2019
Florida
1 review
0 helpful votes
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Passport Renewal
June 14, 2023

I am very satisfy with their service. Very efficient and professional. I got my passport on time. Thank you so much visa express for you job. Also prices amazing compare to other places.

Date of experience: June 13, 2023
Texas
1 review
3 helpful votes
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Avoid this company
March 25, 2022

Paid $175 for the premium visa service and and extra $59 for fast responses in less than an hour. They never responded to my questions. They wasted a week of my time. Stay away from this company.

Date of experience: March 25, 2022
AE
1 review
3 helpful votes
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Scam
December 13, 2021

I think VisaExpress is fraud company. I cheated with them 175 USD. Be aware everyone. You should not believe them

Date of experience: December 13, 2021
Arizona
1 review
3 helpful votes
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Total scam
July 11, 2022

Paid $800 to expedite passport. US Passport Agency expedited. V-E didn't deliver. Result: $25K trip cancelled.

Date of experience: July 11, 2022