Virtual Reward Center
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Virtual Reward Center

How would you rate Virtual Reward Center?
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New York
1 review
3 helpful votes
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My card expired a few days ago with a large balance on it, I reached out to the team to see if there was anything that could be done and they refused to do anything. Based on the other reviews, it looks like there is no incentive to help as they basically want the expiration date to run out so they can keep the money. Filed a complaint with www.consumerfinance.gov/Complaint.

Date of experience: November 3, 2022
California
1 review
17 helpful votes
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Fraud
April 1, 2020

This is a virtual ripoff company. Avoid using. Tried to use on several different vendors and the card was declined. Lost a special offer and a waste of time. The merchants will NOT accept this form of payment. They miss lead you in believing the card can be used with any merchant and it is easy. I am taking this matter further with the Consumer Financial Protection Bureau.
www.consumerfinance.gov/Complaint

Date of experience: April 1, 2020
Florida
1 review
0 helpful votes
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Well, I like to talk about as soon as I said, one of the clients from surveyjunkie.com and I was rewarded and now they showed me some where to get rewarded to like a third-party and it's called a virtual over here and I'm doing a review and I really do like it that is speed up me receiving my money from SurveyJunkie

Date of experience: April 22, 2023
Illinois
1 review
13 helpful votes
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Lost Funds
April 7, 2019

The Virtual Rewards card has terms and conditions that are so vague that you need to calculate the exact time and date that the card expires.

The card in question expired on March 31,2019 but the true expiration of the card occurred based on UTC time, which I believe the average person would not know what that means.

After emails and a conversation with the Manager, it is clear that the terms are intentionally hard to understand and the hard stance that no expired funds can be made available is unconscionable.

This company hopes that there will be expired funds so they can basically steal from the card holder.

Date of experience: April 5, 2019
New Jersey
1 review
0 helpful votes
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I made $25.00, $20.00, $10.00 doing surveys for Survey Junkie, when I tried to redeem my funds, their system would not let me redeem, I call their #800 number and was told they know there is a problem and they are working getting it resolved. I had the same problem in September 2023. I called again and explained the issues I encountered, I can't get any of my funds, I tried adding the redemption to a visa gift card, the same way I've always done. Their system will not read my information, I spoke with someone at the #800 number, and again was told they are working on the issue. I told the person I needed the funds because I did the work, she told me, don't do the surveys. I asked her when will the system be fix, she said she will pass on the information. This has been 3 days now and I have not been paid for doing the work for survey junkie. Their site say within 2 hours, I tried calling again and they won't help me, I went on LinkedIn to see who I can email for this issue because they network team is on the site under DISQO, who is the owners of Survey Junkie. I have also sent photocopies of the issues I'm having with the site and they push me off to support. Also, now when I redeem, I don't get an email with the code I need to redeem or activate any of the payouts, I don't know if Survey Junkie is not paying anyone for their work, please beware of this site, it's like I no long exist in their system for survey's.:

Date of experience: November 1, 2023
New Jersey
1 review
6 helpful votes
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Montebank
July 22, 2021

This organization/business/flimflam is the closest thing I have ever seen to compare to the Democratic party and their quest for ruling power. No way will you ever be able to get them to fulfill any obligations unless it is to another twister of truth, and we will be the payee. I was awarded a 5.00 credit card voucher with so many restrictions I cannot redeem unless I let them keep the money. I cannot even donate the money to the Salvation Army!

Date of experience: July 22, 2021
California
1 review
13 helpful votes
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It's basically a scam where the rewards center and the corporate entity that paid for the reward cards split any and all money that is left on the cards after expiration. They get around expiration not being legal on a gift card by calling it a reward card. It's all a big scam many of my employees have lost thousands of dollars after receiving cards they weren't aware expired within a month of receipt.

Date of experience: November 7, 2020
AE
1 review
0 helpful votes
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My rewards
February 1, 2023

I received the email from the virtual reward center and thought that there a frauds. But it turns out that I am rong about them. I received amazon gift cards from them 4times and got it all. 15 dirham twice. 75 dirham 2. I am soo happy

Date of experience: January 31, 2023
Hawaii
1 review
1 helpful vote
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1. They didn't send an actual card
2. Can't link it to any other cards like cashapp or vinmo
3. There's a list of fees so the client won't recieve a full amount anyways
4. Doesn't answer emails. It rejects it.
5. Even online transactions may not go through
6. Received the reward 11/15/22. Can't access it still
7. Has a long list of places where you can't use the benefit.
8. If any provider actually paid these people to pay out to anyone you were scammed.
9. Bob D. This isn't the Amazon gift card review thread. It's for the Virtual rewards "debit" card. Put your happy review in Amazon where it belongs.
10. As I mentioned the word "debit", that means these people have all the participant's personal information in their data banks to make cards in our name.
11. Get ready to file against fraud and identity theft.
12. Investigators will have fun with this.

Date of experience: December 22, 2022
Massachusetts
3 reviews
3 helpful votes
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RIPOFF
April 30, 2022

I received this as a prize in a survey, They claim you can use the card everywhere and no one will take it. False advertising they claim you can used the cards online or in stores but it will not work in any store. She you contact them they tell you you can only use it online. Tried using it online for something and because the total with tax came to $4.63 more than the hundred dollars it gets declined. They claim you can split the sale so if you use it for more than the face value you still can buy stuff but that is a lie too. This place needs to be put out of business. Trying to find a way to place a complaint with the BBB but they keep any info off the internet so you can't even fiind their location to send the compalit to the proper BBB office. I might see about placing a complaint with a Government organization. Totally a fraud with terrible bussiness practices!

Date of experience: April 30, 2022
Michigan
1 review
0 helpful votes
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Fraud
September 9, 2023

Be aware! They don't help you! Don't waste your time with this scam app. I'm reporting them to the better business bureau.

Date of experience: September 9, 2023
Ohio
1 review
6 helpful votes
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TOTAL RIP OFF
November 28, 2020

This is a 3rd party site. It was forwarded to me from a points app I use on my phone to redeem gift cards. This 3rd party totally wiped my points I redeemed and now trying to say my email is invalid.

NOT RECOMMENDED!

Date of experience: November 28, 2020
Tennessee
3 reviews
0 helpful votes
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The world's worst
December 21, 2023

Never again not worth anything! Has $450so many restrictions I had to call every day to figure out what and where I could use it for

Date of experience: December 21, 2023
Arizona
1 review
0 helpful votes
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Worked like a charm
March 13, 2023

I have activated 3 virtual cards and followed the activation instructions and had no issues using the card. I was skeptical the first time, but my worries have been in vain.

Date of experience: March 11, 2023
Florida
1 review
0 helpful votes
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A RIP OFF!
August 2, 2023

I too have had similarly negative experiences with this company. They are holding up 2 virtual gift cards totaling $110 that I was supposed to recieve as the result of a survey that I partook in. Instead what I have received is a site that will not allow me to get past the contact screen. No matter how many times I have tried I cannot get past the setting up an account screen. Upon reaching up to them, they've responded with there being a problem with my browser, my computer, or clear the history, or use Firefox or Edge. ALL OF WHICH I"VE DONE! Stupid me! I've never had any of these problems redeeming through any other processors. Next, the "Customer Service"/"Contact Us" page says call, chat or email, does anyone see a chat feature on their page? Can anyone find a phone number to contact these people to talk to a live agent? I don't think so! I've searched and come up with nothing! These people are scammers plain and simple.
Below is a copy of the last email that I sent as a reply to my multiple failed attempts to receive the money I've earned:
"My mistake for reaching out to you and actually expecting to get actual help. I just read the multiple reviews regarding your company site and customer service. So far, things don't look very good. The majority of the reviews are quite bad and it appears as though many people are having or have had the same situation happen with your company as I am having. It's okay though. Continue operating your business the way in which you are doing and I will join the list of individuals who will complain to the appropriate authorities, bureaus and survey sites who use your services to see to it that you are very soon put out of business. If you will not conduct your business with integrity, you will soon no longer have a business to operate. Either fix your site and pay these people what we've earned, or step aside and let legitimate businesses operate in this space!"
If enough people continue to experience this out of this company, I expect legal action to follow at some point. These people suck!

Date of experience: August 2, 2023
Tennessee
1 review
0 helpful votes
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Fake as $#*!
May 10, 2023

They don't take debit cards you got to have a debit card from a bank and then when they tell you that they're going to put you through to another reward center they hang up on you how fake as f***

Date of experience: May 10, 2023
Washington
1 review
1 helpful vote
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Definitely a rip off
January 31, 2024

Experienced all the frustrations of most others that have written reviews, but in the end, instead of linking to a bank account for a payout (which I believe is their TRUE intention with all the establishments that actually reject the card --- to gain access to YOUR personal bank info), thank God, I used the $50 virtual reward card received from M&M Mars as compensation for a product testing ONLY to fund my transit card...

I had made six $5 transactions and then paid Amazon $6.99 for a total of $36.99 spent...checked at the time of Amazon purchase and the $13.01 WAS the correct remaining balance, so within a few hours I decided to try and zero the balance and just be done with these idiots by making a couple purchases... upon checking beforehand, the balance went from $13.01 to -.97... hmmmm, wtf? So, thinking it's an error, I try to add $5 to the transit card, which is a recurring transaction, as a test... Of course, rejected/declined

Now, of course, no actual number (even though help section says if any issues to call number on "back of the card") to call, so I follow the email instructions, where I inform them in initial email all these details along with their 'customer service key' b.s., only to be given scripted responses, as if it was chat GPT, and the 'rep' Elizabeth harping on the $5 rejected purchase as to why I had a negative balance, without anyone willing to actually do the simple math.

As I said, I'm pretty sure the end result of this scam company is for you to provide them with your personal info, primarily bank account(s), which they can do whatever with, now OR in future, once you've provided it, because in the help section it gives you instructions on how to remove your personal information by going to "your account" -- which the option doesn't exist in menu.

What's even more surprising is that a company as large as M&M Mars wouldn't do the due diligence or use a company that has this many negative customer experiences to pay individuals for their product tastings...

Please share review so noone else puts their personal data at risk!

Horrible... I wish 0 stars could be given smh

+1
Date of experience: January 31, 2024
New York
1 review
3 helpful votes
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I earned a virtual reward center card. When I went to make a purchase, this bank declined my purchase. I WORKED HARD AND EARNED MY REWARDS CARD. HOW DARE THESE MOTHER$#*!ERS DECLINE ME FROM BUYING SOMETHING THAT I WANT?! THE NERVE OF THESE MOTHER$#*!ERS. THE OWNERS AND WORKERS SHOULD ALL GO TO HELL.

Date of experience: December 22, 2021
Oklahoma
1 review
4 helpful votes
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I was given a 300 gift card and while on the website it glitched, it caused me to end up with a target gift card instead of a amazon gift card. This was THEIR issue with THEIR site but is now my problem as they refuse to fix it.

Date of experience: January 29, 2020
India
1 review
4 helpful votes
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They promised Rs 500 amazon gift card for filling up a survey form. But got nothing. I contacted support but no response either

Date of experience: November 29, 2021

Overview

Virtual Reward Center has a rating of 1.3 stars from 44 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Virtual Reward Center most frequently mention gift card and customer service. Virtual Reward Center ranks 1845th among Business sites.

service
23
value
24
shipping
9
returns
10
quality
19