• The Virtual Domicile

Overview

The Virtual Domicile has a rating of 3.78 stars from 9 reviews, indicating that most customers are generally satisfied with their purchases. The Virtual Domicile ranks 7th among Virtual World sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1

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How would you rate The Virtual Domicile?
Top Positive Review

“Great and Friendly Service”

Mario H.
11/24/19

My mail is always available, and I'm updated of when any new mail arrives. For only $14 per month, you can't beat the price or find better mailbox services.

Top Critical Review

“Not recommended”

Erica L.
4/7/20

Had a terrible experience at this "p. O. box". There are plants growing everywhere and it has a green house vibe when you walk in. Make sure you look the same each time you go in, else the guy working there won't be able to recognize you. I didn't wear makeup today and he accused me of not being me. Keep in mind I've been to this place about 10x before today. Obviously I was offended, and told him he was being rude. He told me he's never seen me before. After I was done defending myself, his response was to cancel my account.

Reviews (9)

Rating

Timeframe

Other

Thumbnail of user marioh56
1 review
0 helpful votes
November 24th, 2019

My mail is always available, and I'm updated of when any new mail arrives. For only $14 per month, you can't beat the price or find better mailbox services.

Tip for consumers:
The fees are only $14 a month and your mail will definitely be safe.

Thumbnail of user walterg104
1 review
0 helpful votes
October 13th, 2019

I just signed up at this mailbox, i never saw a place so cool, the owner Anthony is amazing, sign up is super easy and fast and is a great place, you actually can sit there and talk with Anthony and he explains you everything super easy and the prices are super low compared with other places, super nice experience, highly recommended, is way better than other places, keep the good vibes, thank you.

Thumbnail of user erical168
2 reviews
1 helpful vote
April 7th, 2020

Had a terrible experience at this "p. O. box". There are plants growing everywhere and it has a green house vibe when you walk in.

Make sure you look the same each time you go in, else the guy working there won't be able to recognize you. I didn't wear makeup today and he accused me of not being me. Keep in mind I've been to this place about 10x before today.

Obviously I was offended, and told him he was being rude. He told me he's never seen me before. After I was done defending myself, his response was to cancel my account.

Thumbnail of user darrells83
2 reviews
0 helpful votes
July 27th, 2019

Anthony's Virtual Domicile has quick releases of all delivered iitems, which are stored for 1 month, without further expense from any client, beforehand!

Thumbnail of user johnl1635
1 review
0 helpful votes
September 29th, 2019

This place is awesome! The owner is very genuine! An easy place to take care of all of your mailing needs. This place is so great that Stevie Wonder wrote about it and he's blind! "Signed, Sealed, Delivered, I'm yours!"

Thumbnail of user farkhats
1 review
0 helpful votes
August 20th, 2019

Anthony is great and attentive professional. The one of the best mailbox services in LA. He always does his best.

Thumbnail of user anthonyh277
Dominic V. – The Virtual Domicile Rep

Hi Far,
Thank you for leaving our mailbox rental service a 5-star rating and thank you for your really nice comments for Anthony and our mailbox services. Regards, Anthony

Thumbnail of user yolandar50
5 reviews
1 helpful vote
November 7th, 2019

Did 3 month trial. Did not use. Getting refund after talking to employee. They need to expand on their website the cancellation and refund policy.

Thumbnail of user tcg4
1 review
1 helpful vote
July 23rd, 2019

I am extremely pleased at the customer service that I have received from The Virtual Domicile. I recently re-located here to LA from Seattle, and didn't have a permanent business of personal address established beforeI got hear. After researching several different P. O. Boxes Type businessed I was exremely fortunate to choose The Virtual Domicle. I am using this location for my business and well as personal mail. My address reads like a real physical address and not a P. O. Box, so any correspondence I get from potential clients looks like they are reaching an office. With the timely email alerts I receive as soon as I get a letter or a package, my business hasn't skipped a beat. I'm not sure how many client this location has, but I am always impressed that everytime I come in to pick-up my mail, they call me by name. I would recommend The Virtual Domilce to all of my friends that find themselve in a simular situation as I found myself.

Thumbnail of user donalds1701
1 review
0 helpful votes
April 8th, 2023

The solo person that runs this business is extremely racist towards black paying customers and very controlling. Anthony intentionally withhold time sensitive mail and any banking cards from black customers. If you bring it to his intention he's so controlling and would intentionally cancel your mailbox service causing an inconvenience for black recipients. He is so controlling that he would not give BLACKS their mail if you are not wearing a mask picking up mail from outside of the store. He just hands you the mail through the door, while waiting on the sidewalk. So why would he request you to wear a mask on the outside of his store? He is also selective to people following his rules, I have watch him catering non-black customers with mask. This guy is single completely miserable soul with have an controlling attitude. I'm seeking to put together a class actions lawsuit for any other BLACK person that have experienced his racist treatment to cancel mailboxes. I have had Fedex packages arrived and receive notifications, but he would lie and stay they are not in and three days he hands over the packages. I have also witness missing mail and open mail, which he claims that's how the mail was delivered. Please be careful. A lot of virtual mailing centers (iPostal is one) has cancel their partnership with him because of his controlling and extremely rude unethical behavior actions. I honestly do not how is this person still in business with all the fraud he doing with people mail.

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Company Representative

Thumbnail of user anthonyh277
Dominic V.
Owner
Typically does not respond to reviews

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