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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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Ordered for first time and everything went great. I was informed by emails as to order received, being printed, shipped and received. Shirt seems to be good quality and print as well.
I was completely satisfied. It arrived in good condition and quality was very nice. Would shop with them again.
Very satisfied with purchase. Updates on purchase and shipping. Love the shirt. Good quality and size just as described.
Thisshirt is cheap. I want to return it. How do I return it? Someone please advise on what steps to get this returned.
Im not happy at all cant get ahold of a person to talk to only leave a message i would like to get the correct shirt
I order two Clemson shirts and only received one.
You reach out to the company and they don't ever respond back to you so I don't know if I'll ever get my money back.
The shirt is nice. But it was promised to be delivered by Christmas and wasn't. Pretty disappointing.
I made a mistake in my order and email the company. They responded in a timely manner and modified my order. Shipping was fast and I was provided a tracking number to follow it. Highly recommended.
Arrived on time and as expected. It was a great Christmas present and I would buy from them again. ****************
Ordered large. Too small. Wont exchange for size, defective merchandise only. Ridiculous. Will not order from Viralstyle again.
The print quality is not the same as what is advertised. Print color is faded and outlines of images are jagged.
Not good. Ordered one item and attempted to order a second one wanting the second item sent to another address. Was unable to modify order. Attempted to live chat but no response. Sent an email requesting cancellation, no response. Called a telephone number provided got answer service. Left my information, no response. Both items arrived at first address. Not good, they were gifts for persons in different cities. Disappointed and unsatisfied.
Letters are not straight across. Screen print looks faded instead of clear. Disappointed in quality.
I don't think the website was very clear in setting delivery expectations. I ordered on December 10 and it looked like it was going to ship in time for Christmas... unfortunately we just received it on January 4 (despite saying that it shipped on December 22).
Fortunately hubby likes the shirt. Otherwise the rating would be lower.
Was told my order would be delivered Dec 20th. Did not arrive until after Christmas. The saying is crooked on the mug. Communication was fairly good... but I was not happy to find out they wait until they have enough orders to even print the mugs. So I guess that added more time. 5 weeks to get a simple coffee mug? Not likely to order from this company again.
Love the design, but execution was terrible. Silk screen came out very blobby and almost couldnt tell what it was supposed to be
Also paid for "premium" tshirt, but did not seem like it. Very cheap and poor fit
As advertised, and shipped very fast
Would definitely recommend to friends
Got a lot of compliments already
A Facebook friend brought to my attention the opportunity to order a High School T-Shire. I graduated some 60 years ago and figured it would still be great to have finally found a way to get a High School T-Shirt. I placed the order, gave payment info and in a flash my order was completed. I was not even supposed to be shipped until January 5,2019 and then I received an e-mail telling me it was already shipped, ahead of schedule, and I actually received it January 3,2019. Fabulous Service!
The mug came in perfect condition, the writing and illustration on it were flawless, and all in all, was a good purchase.
Bought as gifts said won't be available for Christmas however came soon after Easy ordering. Secure payments and fast shipping will order again
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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