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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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Purchased a shirt from this place a week before Christmas. Even with the holidays slowing things down I still received the item the week after. They were responsive the whole time, and shipped well.
When our sweatshirt arrived WEEKS after we ordered it, the logo on the front was so faded you could barely see it. The other lettering looks awful. It was way too expensive of a sweatshirt to have this extremely poor quality!
I ordered 2 shirts, the printing is very weak you can see the black shirt through the screen printing and the printing especially on the back is so off its embarrassing to even wear it
I was a little bit skeptical at first because I got screwed on Facebook one time so I don't buy anything from that website anymore anything that's advertised anyway
They sent me the wrong cup and will not get back with me about getting the correct cup sent to me. It was a gift for my dad and I am not happy!
I placed an order for 2 shirts and only received one approx. A month after ordering. I attempted to contact Customer Service via email and did not receive a response. I will attempt to call this time and hopefully they can send the additional shirt.
The quality of this shirt is good and I really like the design, it's too bad my order was not fulfilled correctly.
I ordered seven shirts of various sizes and styles. Customer service contacted me before they printed to double check my order. The order was correct and was delivered promptly I was very happy!
I am very disappointed in the two t-shirts I ordered for Christmas gifts. The printed image looks cheap, small and faded out like an old shirt. It doesn't have good coloring on the printed logo or the white coloring of the shirt. I would not order again!
E-mailed several times to confirm/ switch shipping address. No helpful response and long delivery time.
Would you honor my by providing a refund?
If not it says a lot about what you stand for.
You mest up my order and have not replied to my refund request.
Went to Syosset elementary, junior high and high school so when my brother showed me his shirt I had to have it - brings back all my fond memories.
Fast shipping, item was as promised, good quality... Thank you for this fantastic Christmas gift for my husband! Go Pens!
I purchased the shirt for my son, who is a Police Officer and the fact that my grandson, his son love his Super Heroes, it was perfect. I put it from his son for a Christmas gift saying, Daddy you'll always be my Super Hero.
Took way to long to receive what I purchased (over a month)! Quality not that great. I called and left a message requesting a call back and never got a call back.
Very satisfying Christmas present didn't think I would receive it on time but I actually received it early
My daughter really wanted the pink sweatshirt displayed when we went to order there was not a pink sweatshirt shown available. We had really hoped to give the shirts as Christmas presents and wish the production cut off would have taken this into consideration. Two items were shipped in separate packages running up postage costs that could have helped drop the price.
Service is pretty good. Arrived in a timely manner? It wasn't a xmas gift but just a gift that was perfect for my boyfriend that Loves iron maiden & the steelers
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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