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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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Quick delivery & item was as described.
Ordered a Large but looks like a Medium. Next time I will order one size up.
Good transaction overall.
My husband and daughter loved the matching T's. Delivery was slow, site should give better communication on time it will take for delivery. Wanted for Xmas, delivered approx a week or so after.
Order came in about a week, the sweater is Gildan so it is a standard sweater, and the print isn't top quality (it's not glossy, and it will probably peel after multiple washes) but it's honestly fine. It's only 4 stars because I had emailed about a question and no reply. So customer service is non-existent. True to size.
Overall a good site, just wish i could group all my items to ship at same time instead of paying shipping for each item in my order.
The quality of this item was far less than poor - the graphics were pixelated and low resolution. Would not ever recommend buying- item received looked nothing like the item shown. Very disappointed.
The shirts I received are the worst fabric. Its extremely hard I couldn't even put on. And they won't refund. When you see guidelines like this for returns, of which I did not see prior, otherwise would've never purchased
Ordering was easy. The quality of the shirt was very good. I was disappointed with the picture on the shirt.
The orange is not the vibrant orange of Clemson. I didn't recognize any of the players, except Trevor Lawrence. Number 75 is a reversed image (the number is backwards).
I will still wear my shirt because of quality, and Clemson winning the ACC Championship.
This order was made December 7th 2018. The main reason i ordered from ViralStyle was because they promised i would receive it by Christmas. It is now January 7th 2019 and i have not received the order. I contacted customer support 2 days before Christmas to get more information on the whereabouts of my order and was told that as long as i had ordered by Dec 17th 2018 i would have it by Christmas. I paid $29.90 for a shirt! I rarely spend that much on a shirt but decided to give ViralStyle a chance. That is something i regret and will make sure share my experience with others so that they do not make the same mistake.
My husband is an AL graduate. He is a big AL football fan. He loves the shirt. He wished that I had gotten a larger size since it is 100% cotton. He will wear it.
Thank you for the quick turn around. Pleased with the quality. Will order again! Thank you again!
Shipping was timely and the product is giving me much improved distance with a lot of added roll on the fairway. I feel that I can stay up with my younger players in my foursome now!
How do you stay in business with such poor customer service? Wrong product shipped; no response from company.
It gives hours on line, says live chat, and phones numbers, but no one responded for a long time, took me sending 2 emails
First off, I didn't order this on Dec 26,2018. It was ordered on Dec 15,2018. I received the order on Dec 30,2018. I was horrified when I saw the sweatshirts that I ordered because they were nothing like what the picture showed. The print is dull, faded, and blurry. The picture showed it clear, vibrant, and bright. I am in the process of trying to get a refund. I emailed them 4 days ago and all I've gotten is an email that says they are reviewing my order. If you call them, it's nothing more than an answering machine. Have called 2 times and no one is calling back! Very poor customer service too apparently.
Great product, great quality, excellent customer service. The ordering and selection was super easy, lots of options for the same design to choose from. I got this shirt for my son, and he absolutely loved it!
Very slow response from Viralstyle re order status. Never really did get a definitive answer regarding my package
These were for my sons I don't know to give opinion right now if I'm satisfied or not because haven't seen them wear them yet but they came just in time for Christmas thanks
You sent the wrong hoodie I ordered Jack skellington and the grinch. You sent me a Denver one with sports teams
Ordered 2 xL shirts which we're supposed to be unisex. Contacted the company and have not heard from them. I would even pay for return shipping just to get the proper shirts
I ordered from RetrowThreads. My sweatshirt and design were exactly as promised, their quality was great and the delivery was fast.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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