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ViralStyle has a rating of 2.7 stars from 8,001 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ViralStyle most frequently mention customer service, poor quality and christmas gift. ViralStyle ranks 4th among Marketplace sites.
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Poor screen printing, items not corrected in a timely manner as promised. No follow-up from emails, and your company is very difficult to get in contact with.
Was hoping for some awesome Christmas shirts as advertised
Easy to use site. Shipping was very prompt. There were a lot of choices. Nice to get e-mail updates about shipping and tracking
The watch I ordered is utter trash. It also looks nothing like the picture. It took 4 weeks to arrive and the quality is as if it came in a happy meal. Save your money.
I ordered the navy "Wolf Pack" shirt of the Dallas Cowboys' Leighton Vander Each and Jaylon Smith, but they sent me a black polo with Nikon logos. Very upset.
I ordered a Chicago Bears Sweatshirt. The top half of the image that was supposed to be orange is red and doesnt match the orange on the bottom half. Poor quality screen. Additionally, the printing time must have been backed up. Took quite a while to receive my order. I'll be returning the sweatshirt.
Product has not arrived as stated by USPS. Email said would be here by 1-7-19. Still waiting. Not sure where my product is exactly.
Washed the XL T-shirt in cold water and low dryer for the first time and it shrunk at least two sizes. Don't think my husband will even be able to wear it comfortably. Looks my daughter will have two shirts. Will not order again.
The shirt quality is okay, but the graphics are a little faded and blurry. Also, I knew that it was going to take awhile to ship but it took longer than I expected it to.
The screening or printing on the tee shirt could have been a bit better. It looked like pixels were missing.
Print was fuller than I expected. Still I like the logo and the shirt. Different than any I have ever seen
Order came very quickly! I did think the sweatshirt, was a different color, but it somehow works! I am happy with both the shirt, and sweatshirt! Would def use this company again
I ordered well before Christmas and I just received two of four items (it's Jan 9th!) and two have yet to show up!
Before ordering it stated the items would be here before Christmas!
I guess they meant by Christmas 2019 - ugh
The decals on the shirts are very grainy and are very disappointed in the quality for the price. I wil probably not order from the site again. Shirts should look as clear S the ad.
I was captivated by the design immediately (as I'm a huge Iron Maiden and Florida Gators fan) once I seen the 2 together on the same shirt. I had to have it. The quality of the pattern, and the actual shirt, is excellent. I would certainly recommend this company and their products to any and everyone!
I ordered the wrong shirt by accident and even though the order had begun production the CS rep was able to help me change my order. Shirt arrived well before it was scheduled to.
I made an order on December 6, was told the item would be shipped on December 21. I got an email on December 21 with a tracking number which up until yesterday January 8th should that the label was only created and not shipped. And only on the 8th of January did the tracking number show that it will arrive on January 14th. No one answers the phone, it keeps you on hold and then passes you to voice mail. They don't answer emails correctly and care at all!
Terrible terrible service!
I am very satisfied with this purchase experience. The product shipped within the time I was quoted. After receiving the shirt I was happy with the material used and the workmanship of the screen print. I will purchase from this vendor again.
Love the shirt but wish it would have been delivered sooner. That's about all I have to say...
The order process was really super easy! The shipping was fast and affordable and the chosen shirt was true to size and fit great.
Answer: To assist you better please reply to this email support@viralstyle.com with your order number and we can better assist
Answer: Hi Mike My name is Wayne, and I'm also in Australia, - Melbourne. And you are doing the right thing buy not buying a shirt from Viralstyle. If you check the net there are a Lot of Unhappy Viralstyle customers, and I am another one. I also had a bad experience with this Shonky American Company. I was sent the Wrong T Shirt. And a lot of the complaints of Viralstyle relate to people receiving the wrong item, not what they ordered. Basically the problem is this is just a Money Hungary Company. They are More interested in the Mighty Dollar than providing a Decent Service. They have no Morals or Business Ethics. I'll explain, and lets just keep to shirts / tops for the moment. And yes they 'List' a lot of tops, and then add Different sizes, so there is a chance that not every design, type and size will be available. But Viralstyle Never message the buyer to inform them that their ordered top is out of stock / not available and offer the Buyer a refund. This IS their Problem, they Never offer a Refund, Yes the Mighty Dollar Drives this company. So they just send out another Item, and in doing this, acquire another sale, more incoming Money. And When they know they don't have you ordered Item, they put up the Wall to Block you from contacting them etc etc etc I Never got the Conformation Email, are not able to log into Viralstyle, and then tried to use the 'Forgot Password' email service, but that did not work, the Live Chat would not work for me, and was told was temporally out of service. YEP, they just don't want to talk to you, but they are very willing to take your MONEY
Answer: Please return item to 4618 Eagle Falls Pl. Tampa, FL 33619 and we will happily refund your order. PLEASE NOTE Our policy states that if the buyer receives the exact item the buyer purchased, and is not satisfied with the product, the buyer will be refunded in full for the item and the original shipping costs. The only requirement is for the buyer to return the item within 30 days of delivery. The buyer will be immediately refunded once the item is received. The buyer is responsible for return shipping.
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