From the business
Vintage Brand is honored to celebrate our rich American sporting culture by offering the world’s largest collection of unique vintage sports apparel and gear. All of our products are printed and designed in the U.S.A, and created from over 20,000 historic tickets, programs, decals, scorecards, game schedules, and other classic sports images.
Our products have been hand selected to have the best possible display of the artwork. Each image has been reproduced from an original work of art that is in the public domain, and digitally restored, framed, and enhanced for vibrant color and provided on a quality product that can be prized for years to come.
Vintage Brand Reviews Summary
The company generally enjoys a positive reputation for its unique product offerings and quality, with many customers expressing satisfaction with their purchases, particularly regarding comfort and design. However, there are notable concerns regarding shipping delays, especially during peak seasons, which have led to frustration among some customers. Additionally, issues with product quality, such as defects and dissatisfaction with certain items, have been highlighted. Customer service appears to be a mixed experience, with some praising responsiveness while others report difficulties in communication and handling returns. Overall, while the brand has loyal customers, improvements in shipping and support could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I ordered two sweatshirts for Christmas. Their website advertised their "receive before Christmas" shipping deadline. I ordered my items on December 10th, which was before their ship by date. It took them 11 days to ship my order! Eleven days! I received my shipping confirmation email on December 21st. I made 4 attempts at contacting customer support concerning my order before receiving any response. The response I received was that all orders placed before their ship by date would arrive before Christmas. My order was delivered December 26th! Once I received my expected delivery date of December 26th from the tracking information, I made another attempt asking customer support what their solution would be if my order was not delivered before Christmas. I received no response. Worst customer service experience I have had in years.
My husband got his shirt and I was so excited but the shirt doesn't fit! He usually wears a lg shirt but it's more like a medium! He can't wear it!
Shipping took too long
I ordered on Dec 8th and got my products at different dates
Received my gifts after Christmas
Quality is cheap
Very unhappy
Order the item on Dec 11. It website stated it would ship in 3 days. It didn't ship until after Christmas. Also, expected the item to be a screen print, not an iron on. Which makes the delay a lot worse.
I ordered on 12/11 being told there would be a 7 to 9 day delivery. What I hoped would be a Christmas gift for my son arrived on 12/27.
I ordered three hooded sweatshirts on December 8th so they would be delivered before Christmas. After not getting a tracking number for about a week I contacted them and said will I receive the order before Christmas. The first response said any orders placed before December 11th would be delivered in time for Christmas. Then a follow up email stated they would not be delivered before Christmas. Then I received an email out of nowhere on December 24th stating the order was delivered, and they were. Though they were delivered before Christmas, there was a lot of confusion and mixed signals. So it was a decent experience, but not great.
I placed my order on 12/11. Site indicates 3 business days to process orders before shipping and yet I did not receive my order until 12/28. Even with increased holiday traffic, this caused my gift to be late and was unacceptable.
Easy quick found what I was looking for, but showed up after Christmas and I ordered in time for it to be on time without having to pay expedited fees.
Easy quick found what I was looking for.
I ordered my sweatshirt on 12/11/23. Was told it usually ship within 3 days. I did not receive my sweatshirt until 12/27/23.
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I ordered on 12/10 with the promise it would arrive by Christmas. It did not. I had to reach out to get it shipped.
T shirt and sweatshirt finally arrived yesterday 4 days after Christmas, when ordered, website says would be here in 3 business days, ordered, no email confirmation for almost 2 weeks, rude email from customer service said if ordered by Dec 11th, would receive by Xmas, dod not receive until yesterday.
Great experience! Will shop again and again! Lots to choose from and wonderful price points.
I appreciate the 50% sale and the sweatshirt is nice. Not thick, but seems to be good material.
You should go to a different type of printing on your apparel. The design was cool but the iron on feels cheap.
I love all the products on here and the discounted price made it an easy purchase.
Placed order and did not ship in the stated timeframe. Tried to reach out multiple times to find out a status and did not hear back until the third attempt and after many days. Have not received second order and has not been refunded.
Ordered a sweatshirt 12/10. The site said shipping in 3 days. It did not ship until 11/21, did not arrive on time for Christmas. Disappointing
Very pleased with the quality of the item. Was not expecting the printing process to take as long as it did. That being said, I can understand why...busy season and custom printing.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members