business logo of Vintage Brand

Vintage BrandReviews 2,361

4.4

From the business

Vintage Brand is honored to celebrate our rich American sporting culture by offering the world’s largest collection of unique vintage sports apparel and gear. All of our products are printed and designed in the U.S.A, and created from over 20,000 historic tickets, programs, decals, scorecards, game schedules, and other classic sports images.

Our products have been hand selected to have the best possible display of the artwork. Each image has been reproduced from an original work of art that is in the public domain, and digitally restored, framed, and enhanced for vibrant color and provided on a quality product that can be prized for years to come.


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Vintage Brand Reviews Summary

The company generally enjoys a positive reputation for its unique product offerings and quality, with many customers expressing satisfaction with their purchases, particularly regarding comfort and design. However, there are notable concerns regarding shipping delays, especially during peak seasons, which have led to frustration among some customers. Additionally, issues with product quality, such as defects and dissatisfaction with certain items, have been highlighted. Customer service appears to be a mixed experience, with some praising responsiveness while others report difficulties in communication and handling returns. Overall, while the brand has loyal customers, improvements in shipping and support could enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

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4,480 reviews
Tennessee
1 review
0 helpful votes
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Slow service
December 31, 2023

Delivery was after Christmas- I ordered two weeks prior. Took days to get a response for status of order

Date of experience: December 31, 2023
Washington
5 reviews
14 helpful votes
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Great shirts! Slow shipping
December 31, 2023

Ordered several shirts in 12/8 to be given as Christmas gifts. The shirts are great but they didn't make it in time for Christmas which was super disappointing. Good company to do business with overall, but just do t expect to get your items quickly.

Date of experience: December 31, 2023
Tennessee
1 review
0 helpful votes
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Awesome product, poor delivery timeline.
December 30, 2023

10/10 on the product. Can't stress enough how much I love the product. Wish it would have shipped when it was supposed to. I ordered two weeks before Christmas and it didn't make it on time so that was unfortunate.

Date of experience: December 30, 2023
Missouri
1 review
0 helpful votes
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Delivery bad, product good
December 30, 2023

Delivery took longer than expected and it took a while to hear from customer service, but the product is super cute and good quality. Just be aware that it is going to take longer during holidays.

Date of experience: December 30, 2023
Ohio
1 review
0 helpful votes
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Untimely delivery and you will be in the dark
January 6, 2024

Must order way in advance of when you need the item. They provide no tracking for your order.

Date of experience: December 30, 2023
Arizona
1 review
0 helpful votes
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Great!
December 30, 2023

Just what I ordered. Quick and easy ordering. It arrived exactly when it said it would.

Date of experience: December 30, 2023
Pennsylvania
1 review
0 helpful votes
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Recent purchase
January 6, 2024

No email confirmation of order. No easy way to contact company. Quality very poor once order arrived after Christmas.

Date of experience: December 30, 2023
Alabama
1 review
0 helpful votes
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Awesome
December 30, 2023

Awesome this is the second time I have Ordered something from them and never had any problems getting the item

Date of experience: December 30, 2023
Wisconsin
1 review
0 helpful votes
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Good quality, arrived late
December 30, 2023

The quality of the products I ordered was great. However I ordered them as xmas gifts prior to the date to receive them completed and mailed by, expecting to get them in time, but they arrived 5 days late. Disappointing as this was the main gift.

Date of experience: December 30, 2023
Georgia
1 review
0 helpful votes
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Advertised delivery by 24th. Didn' received until 30th, otherwise product was as advertised, great product.

Date of experience: December 30, 2023
Washington
1 review
0 helpful votes
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Great!
December 30, 2023

Everything was delivered on time and looks good. Thanks so much!

Date of experience: December 30, 2023
California
1 review
0 helpful votes
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Awesome.
December 30, 2023

Great, the shirt came out amazing and happy to have it.

Date of experience: December 30, 2023
Pennsylvania
1 review
0 helpful votes
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Great products but need better ship windows!
December 30, 2023

My order was a Christmas gift that I ordered one day before the deadline but company said it was a received after deadline for Christmas delivery which was over 2 weeks before Christmas. No big deal as it arrives. A few days after but maybe offer customers a faster shipping option like fed ex or ups so there's not issues with usps delivery..

Date of experience: December 30, 2023
West Virginia
1 review
0 helpful votes
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Poor quality of decal and late delivery
January 6, 2024

Order #*******

Placed order 12.12.2023. Got confirmation on 12.12.2023.
Did not receive any information until 12.28.2023, only after requesting delivery information 12.23.2023.
Needed product 12.26.2023
Received product 12.30.2023.
Really disappointed in quality of decal! It's an iron-on! Not even a silkscreen! There is so much 'plastic' on the front, would make someone sweat in the cold of winter!
There is no description in the product info, just shirt material.
I would be embarrassed to gift this to anyone, especially my son-in-law.

Please send return label.

You won't want to post this review

Date of experience: December 30, 2023
California
1 review
0 helpful votes
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Quality products, but slow delivery and no communication.
January 6, 2024
Updated review

Mobile website is not user friendly. Long load times, slow responses to filters. Had to repeatedly start searches over because going back to the previous page removed all filters and search results.

Only received 2 emails concerning my order; one to confirm it was placed and one to confirm it shipped. The order confirmation email did not include any real information on when the order would ship.

Date of experience: December 30, 2023

Mobile website is not user friendly
December 19, 2023
Previous review

Mobile website is not user friendly. Long load times, slow responses to filters. Had to repeatedly start searches over because going back to the previous page removed all filters and search results.

Date of experience: December 12, 2023
Ohio
1 review
0 helpful votes
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Slow but Great
December 30, 2023

I was disappointed I didn't receive until after Christmas - despite ordering on 12/6; but the quality was excellent.

Date of experience: December 30, 2023
Georgia
1 review
0 helpful votes
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Lack Of Communication
January 6, 2024

This company's lack of communication is the reason for the 1 STAR rating. I emailed and never received a response. Horrible in this day of technology. I had no idea when the item that I purchased was even shipped.

Date of experience: December 30, 2023
North Carolina
1 review
0 helpful votes
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Inaccurate delivery information on website
January 6, 2024
Updated review

When order was placed, website indicated delivery would be before Dec. 24th. After checking order status Dec. 21st, delivery date was changed to Dec. 29th. LATE!

Date of experience: December 30, 2023

Fast and efficient
December 12, 2023
Previous review

Fast and efficient

Date of experience: December 12, 2023
Texas
1 review
0 helpful votes
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Late delivery
January 6, 2024

Shirt is fine but was meant to be a Christmas gift…ordered 12/15 & received 12/30 ….

Date of experience: December 30, 2023
Alabama
1 review
0 helpful votes
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Great Merchandise - Late On Delivery
January 6, 2024

I purchased a hooded sweatshirt for my son for Christmas on December 11th. When I placed the order the website said that items usually shipped within 3 days so I assumed I would get it before Christmas. I suppose the word "usually" should have been my clue that it would not come on time. It actually didn't ship until the day after Christmas! Not sure what the hold up was. I reached out to Vintage before Christmas and was asked to be patient. My son loves the sweatshirt but it is not a reliable place to buy from unless you order a month in advance of when you need it.

Date of experience: December 30, 2023