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Viking Cruises Reviews Summary
Viking Cruises has a rating of 2 stars from 1 review, indicating that most customers are generally dissatisfied with their purchases. Viking Cruises ranks 37th among Cruises sites.
Per a friends reference, I booked a cruise over the phone. Two days later received brochure with free airfare. I called that day and was informed that I could not rebook for the free airfare. The supervisor said if I read the brochure, it states you cannot rebook for a lesser fair. I did not have a brochure. For a cruise company that is suppose to be #1, I felt it was poor customer service. They could have offered a ship credit. Also, If you should happen to rebook you forfeit your travel insurance. It is Vikings company that provides the insurance. I hope the cruise is better than their purchasing policy.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members