I am highly disappointed with these bags! None of the hardware worked with my bike (brackets, bolts, anything at all) and the bags are not even pre-drilled to fit my bike! It came with all metric hardware for a Harley! I wasted hours of time trying to fit these to my bike and ended up returning them. The return process was horrible and they expect you to pay for return shipping. I am still waiting to get my money back! Do yourself a favor and don't buy these!
Bought the bags for my Sportster Iron 883.
The bags are very nice, but the hardware does not fit the bike that they claim it does. Watch this video if you want to understand what you're getting into: On youtube search for viking bags sporster install and see what the poster girl had to go through.
I had to modify parts of my bike and get new hardware to make the bags fit. The installation instructions are not even close. The hardware does not match their own parts. Customer service rep hung up on me almost immediately.
I expected more from this company.
I bought saddlebags for my Sportster 883 Low XL883L. The installation was very easy. I am using their saddlebags from last four months. They are of great quality. They didn't break or loose from any side. Some of my friends also purchased bags for their bikes. They love their bag. Now I am planning to get one pair for my son for his bike. Excellent customer services. Fast delivery. Definitely, recommend to all.
Setting out on a 1500+ miles Tour Of Honor run tomorrow. This bag has allowed me to put everything on the bike I will need on the trip! Love the side opening as it allowed me to access the bag after I had forgot a couple items. Also compliments my other Viking Trunk bag. I have all the room I need without over stuffing my saddlebags.
I ordered the large charger saddlebags because i like the straps. First off, i was very impressed with how the saddlebag straps secure. They don't flap around like any other junk bags I've had. They shipped very fast, within 4 business days I had my saddlebags. Great transaction, wish they sold on eBay... A+ seller
Within the last year I've been dressing up my motorcycle with accessories and gearing myself up so that I can take longer trips out of state. I was able to contact Scott Adam who was a sales rep for Viking Bags. He was able to get me the saddlebags and sissy bar bags I was looking for. I have a 2003 Honda VTX 1800. It took some work to mount them but anything is workable if you put some effort into it. Scott Adam was also able to get me a leather jacket, and vest from Viking leather for my wife to be able to join me. I think I'm ready for the open road and fall riding season. Overall, I'm very pleased with this company and the customer service. Viking Bags had everything I was looking for and it is at a great price!
I really like the style. Very sturdy and good quality. A lot of people complain about the side but if you understand dimensions listed. You get exactly what you pay for. Looks great on my 2013 Sportster. Instructions aren't great but there are a lot of videos, Customer Service is good thanks, Livia
Not only will the install go wrong because of their horrible instructions, you are sent to a video and when you do it that way you get ruined tires because of the bolt lengths. Customer service is worthless and tried to blame it on me for not Riding and then checking. WOW STUPID how do you think i found the problem?
I spoke with a John online while i was narrowing down my choices. We was fast, nice and gave me a lot of input. I bought the warrior bags with a cutout for my fatbob. The bike looks great! Simple mounting hardware that is nice and stable. Bags have an extreme eye to detail. No doubt in my mind that the bags will be lasting me several years. They also had a pretty nice selection of sissy bar bags that i will be looking into soon.
Once again order came in early and the product met all my expectations. I've purchased several Viking bags and this one meets the same quality I've come to expect from them. I can't wait to get this one mounted on my breakout. Came with everything I needed to mount it. Looks great on my softail! Easy to install. Quality, fit, was excellent! Highly recommended!
I got a nice backpack from Viking cycle last week during a 10% off sale! I had a few problems and talked with a gal named Catherine and she got my problem lined out quickly. My bag is great for my college books and computer. Holds all my stuff and straps to my motorcycles sissy bar cb750 but yet looks like a normal backpack! Thank you Viking cycle!
I ordered a few items from Viking and got in contact with a representative to help me. Catherine helped me through making sure I was getting the right sizes, making sure my orders arrived on time and even to make sure I was happy with my purchase. Need more reps like that!
Thanks Catherine
Love it, no need for relocation any light and completely waterproof. Loads of storage inside and comes with two keys!
Scot from customer service was very helpful!
My review:
https://www.youtube.com/watch?v=_q3dOOBjHTU&t=42s
This season I add Lamellar XL to my 2001 vstar 1100, and couldn't be happier. The fit and finish are outstanding tons of storage, and customer service was right there when I had questions. What more could you ask for.
I ordered saddle bags for my 2007 Honda shadow aero vt750ca. Website said they fit this bike, they don't. They sent me an RMA # and label for return with wrong zip code. Fed-ex guy noticed saving me $51.00 shipping fee which customer has to pay for returns and forfeit the original shipping fee of $24.99 on returns. Finally got what I hope is the correct return label and I returned via USPS for $22.95. So, shipping loss for product that didn't work is $47.94 for bags that sold for $124.99. So, if I ever do get a refund (I'll see) it will be about half the cost of trying this company. Fingers crossed. Long story short, bad experience, beware buying from this company.
I bought my Dyna Specific Solo bags from them, i thought it would be a waste of money but it was not because their prices as compere to the other bigger names were sick. I went ahead and place the order and. Look and behold. WOW. GREAT quality in so much less. Customer Service was top Notch. Kiara Wilson was such a nice lady that helped me out finding the right bag for my bike.
Finding saddlebags for sportster was not easy. I've tried a few diffrent brands befor buying Viking bags and none of them really satisfied me. They were either too small or those soft saggy ones which just look ugly on bike. But these lamellar bags just look perfect on my sportster. They have cutout for shock and pretty rigid body. Can't believe in this price you get the mounting hardware and even the relocation kit for blinkers free. JUST AMAZING products and price. You cannot get anything better in this price. To me I think they're even better than Harley ones which cost like $1000 or even more. Good job Viking.
I had the pleasure of meeting Scott through mutual friends. He is a pleasure work with and the order process was easy. The products he has are nothing less than exceptional. Upon receiving the bags I ordered promptly, I was thrilled with the quality. Well made, sturdy and lots of room for anything and everything. I would highly suggest anyone who is a motorcycle enthusist to order through Viking! 5 STARS!
Got the large leather saddlebags for my harley sportster. The company sent the bags without complete mounting hardware. I called and got through and got the whole thing sorted out. Fast and practical c ustomer service, Mounting could have been easier, you have to drill the saddlebags but it isn't a problem provided you take your time and do it right the first time. Leather and bags look great, stood up to rain just fine. I was very hesitant on buying but now i am glad i did.
I have had my Viking Saddlebags for over a year now and they are holding up great. I love the quality and they look great on my bike! They also have fantastic customer service. Scott Adam was great to work with.
Answer: Because I'm a cheap skate. You get what you pay for.
Answer: There is no designed kit for that installation. But its simple to work around. All you need is a longer bolt that can sustain our qds hardware and the sissy bar all together which can be found at their local hardware store
VikingBags has a rating of 4.7 stars from 186 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VikingBags most frequently mention customer service, sissy bar and swing arm. VikingBags ranks 6th among Motorcycle Gear sites.
Hello Keith,
Thank you for bringing this matter to our attention, we take all good and negative reviews very seriously. We have heavily reviewed your case and would need more details on your order. Please call in at 888-208-1949 to speak to Omar.
Thank you.
- Viking Bags