• Videforex

Videforex

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Overview

Videforex has a rating of 3.28 stars from 19 reviews, indicating that most customers are generally satisfied with their purchases. Videforex ranks 400th among Business Services Other sites.

  • Service
    8
  • Value
    8
  • Shipping
    5
  • Returns
    6
  • Quality
    7
Positive reviews (last 12 months): 58.3%
Positive
7
Neutral
0
Negative
5
See all photos
How would you rate Videforex?
Top Positive Review

“Not that bad”

Dana M.
11/25/22

I saw some negative reviews about this company in the Internet (especially about withdrawals), but nevertheless decided to give it a chance. And I was sooo happy when my withdrawal was approved and I received it to my crypto wallet within 2 days. By the way, I like their new design. It's very convenient and easy to use.

Top Critical Review

“Withdrawal problems”

Micha F.
12/20/23

Trading works good, but withdrawal not. I tried to withdrawal since one year and it still not worked. The support always tells my withdrawal is very low priority and it will take some time.

Reviews (19)

Rating

Timeframe

Other

Thumbnail of user danam834
1 review
2 helpful votes
November 25th, 2022

I saw some negative reviews about this company in the Internet (especially about withdrawals), but nevertheless decided to give it a chance. And I was sooo happy when my withdrawal was approved and I received it to my crypto wallet within 2 days.
By the way, I like their new design. It's very convenient and easy to use.

Thumbnail of user michaf3
1 review
0 helpful votes
December 20th, 2023

Trading works good, but withdrawal not. I tried to withdrawal since one year and it still not worked. The support always tells my withdrawal is very low priority and it will take some time.

Thumbnail of user woodoomiwka
2 reviews
0 helpful votes
February 24th, 2024

Every trader should analyze their performance meticulously,and I appreciate that Videforex provides full access to my comprehensive trade history. I can dig into every past trade, with details on the asset, entry/exit prices, holding period, profit or loss, and more. This helps me objectively evaluate my strategies over time to refine my approach. Also, Videforex offers free use with no platform fees - an added perk! However, their app interface does seem less intuitive compared to other advanced platforms I've tried. Simplifying things could improve usability.

Thumbnail of user ethanthompson19887
7 reviews
3 helpful votes
December 9th, 2023

The support system particularly the 24/7 live video chat, is a resource I've come to rely heavily on. It gives me a sense of constant backing from the platform, which is reassuring. The one-hour withdrawal guarantee is a breath of fresh air in the industry, offering prompt access to funds that is unparalleled. The real-time price feeds have been integral in keeping me on top of market movements, allowing for timely and informed trading decisions. The app's direct deposit and withdrawal capabilities have simplified my financial transactions, making the platform incredibly convenient to use.

Thumbnail of user gregj463
1 review
0 helpful votes
December 15th, 2023

They have held my attempted withdrawls for over 4 months and counting. The withdrawl stays "Pending." I must have sent 50 messages and emails to their Support and Finance teams over the months, only getting the same Copy&Paste reply back.
Do not give this company ANY money! You'll never see it again

Thumbnail of user theodorlaugesen91
1 review
0 helpful votes
April 14th, 2024

My favorite Videforex feature is their 1-hour withdrawal guarantee. Just last week I captured nice gains day-trading tech stocks, so I requested an instant payout to splurge on a haircut that afternoon. True to their word, I had that $350 profit deposited in under an hour. I've had nightmares at other brokers waiting days to access my winnings. But with Videforex, I can withdraw and enjoy recent trading successes immediately without the typical holding periods. Like when I pulled out $1,800 cashto buy new patio furniture the same day I closed a lucrative options trade. Their streamlined system is so convenient.

Thumbnail of user mirae9
5 reviews
3 helpful votes
March 9th, 2022

Report your complain and get your refund of money withheld or bad manipulated trades AccessRecovery. Online helped me

Tip for consumers:
AccessRecovery.online is up for the fight against scam broker get in touch to get back your money

Products used:
Access Recovery fought for me so I could gain back my funds thanks to this wonderful company

Service
Value
Shipping
Returns
Quality
Thumbnail of user driedmousegriefer7
1 review
0 helpful votes
February 8th, 2024

The fastest withdrawal processing I've experienced is Videforex's guaranteed payouts within 1 hour after settling trades. I've tried requesting various same-day withdrawals, and each time the funds hit my account in under an hour. The swift withdrawals allow me to compound my winnings quickly. However, Videforex's web and mobile platforms have a bit of a learning curve. The interfaces seem less intuitive compared to some competitors. Streamlining things could improve usability. But for ultra-fast withdrawals, Videforex is tough to beat. The rapid payouts make them my go-to broker.

Thumbnail of user olgam228
1 review
1 helpful vote
November 25th, 2022

The customer support is very helpful, the interface is easy and convenient.
My experience has been great so far.

Service
Value
Shipping
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Quality
Thumbnail of user bonaventurafederici
1 review
0 helpful votes
April 5th, 2024

I'm impressed with Videforex's responsive 24/7 chat support. I like that I was ableto get real time assistance outside of regular hours. Recently, I panicked when I couldn't withdraw my funds, so I had to seek help because I needed an explanation. Within 30 seconds of logging into phone call support, an agent named Chris greeted me. He calmly informed me about verifying my account and walked me through the whole process. Chris' friendly voice and quick guidance at 3 a.m. relieved my stress. Top-notch support like this gives me confidence in Videforex. However, I do wish they offered the popular MetaTrader platform in addition to their proprietary web-based platform. But the 24/7 phone call support is outstanding.

Thumbnail of user lukasp44
1 review
0 helpful votes
July 13th, 2023
Verified purchase

They are not able to proceed withdrawal, they don´t provide liqiudity, not regulated, not authorised, don´t provide any financial information.

Tip for consumers:
Don´t use this broker at all.

Products used:
NFX broker

Service
Value
Shipping
Returns
Quality
Thumbnail of user jagerj
1 review
4 helpful votes
August 25th, 2023

I have been trying to withdraw my money from my account for over 2 months now and they will not release it. I have sent over 20 emails to them and they send only generic emails. They keep coming up with excuses and say they are doing "software updates" or they say there are a lot of transactions in the que.
On their website it states "Videforex processes all withdrawal requests within 1 hour."

I am out of pocket over $2,000 and I have no way of getting my money out because the platform is unregulated.

PLEASE STAY AWAY FROM VIDEFOREX IT IS A COMPLETE SCAM!

Service
Value
Shipping
Returns
Quality
Thumbnail of user jerryfraser254
3 reviews
28 helpful votes
September 22nd, 2022

I have been waiting a month for my money.

My ID has been verified and was verified before i processed the withdrawal.

Everytime i ask for an update i get the same answer.

That my withdrawal is in a queue, when i ask what place my withdrawal is in the queue they said they cant tell me that. Which is ridiculous.

They have obviously just taken the money or dont have the money to pay out for withdrawals because they only let you top your account up with BTC and BTC is on its $#*! so they obviously cant pay people.

Bunch of scam artisist and what the hell is with the webcam girls.

Stay far away from this company.

Write to resucrsc. Com with the referral A1 to reclaim your bitcoins, that's the only chance you've got to get your funds back. I was in this same situation losing 40k$ until I reported to them and which they helped me.

Tip for consumers:
They are btc good scam artist

Products used:
Revenue Surveillance Corp
Referral A1

Service
Value
Returns
Quality
Thumbnail of user opposumninja70e
1 review
0 helpful votes
February 29th, 2024

I like the real time price feed this broker provides because it is so smooth for executing my scalping strategies. I heard Videforex sources top-tier liquidity providers, and I don't doubt it. No wonder they provide tight spreads and fast execution across assets. This stability gives me confidence in efficiently entering and exiting positions during volatile sessions. My only complaint is that Videforex does not support MT4 and MT5, and these are very essential tools that could make trading on the broker easier. I think the people in charge should look into integrating Metatrader. It would go a long way for many traders.

Thumbnail of user seyia4
1 review
1 helpful vote
January 25th, 2023
Verified purchase

Videforex is a scam. They promise you heaven and earth to suck you in but will not allow you withdraw the money you make trading. I was with them for a while and had some gains from trading binary option but when it was time to withdraw, they starting asking weird questions and priomising more bonus and that you I should keep trading. I insisted on the withdrawal and was able to withdraw some money (my initial deposit and some profit) but when I decided to withdraw most of thg remainig funds, after several months, it was denied and their reason was {Please be advised, that your trading account was blocked in accordance to the following clause: "5.5. If the Client will breach any of the above paragraphs, the Company reserves the right to restrict the Client access to its services and make a refund of the Client's available deposit.
Termination of service and refund of the deposit will come into effect upon expiration of 5 banking days after the Client was sent a notice by e-mail provided at the time of registration of trading account."
Please be advised, that we cannot disclose details of the investigation due to security reasons.
Your deposits were already fully refunded, so there is nothing else can be withdrawn from blocked trading account.}

I never breached anything and asked them to show me proof of what I breached but they keep saying they cannot disclose details of the investigation due to security reasons. So technically becasue I've been able to withdraw my initial deposit, the prevented me from withdrawing the profits with some bogus breach claim! Stay away from them!

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Value
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Thumbnail of user olalekanj
1 review
2 helpful votes
January 19th, 2023

What's going on with the withdrawal I placed last year 2022 and still pending in 2023...
I need to know... Videforex why are delaying my withdrawal... is it because I am from Lagos Nigeria...?

Service
Value
Shipping
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Thumbnail of user melmcrea17
2 reviews
0 helpful votes
April 4th, 2024

Wow! I was reach out by Sandysfinancial via TIKTok and Instagram. She explained the process of trading. It was my first time investing in BTC with a broker, the process was smooth. My trade increased from $300.00 to $2300 overnight. Today, 4/4 she message me to said my trade would be completed. When I check my trade it increase $37,300 OMG. To good to be true. But there was a catch to purchase a package account. However, she never mentioned, excusing my trade over run. I need to buy 2,230.00 package in order to get my credit. Yeah! Not me I wont lose more money just because. She is enriching herself by scamming other. She stole my $300,00 has the audacity to said I was the worst client because I didn't agree with her in depositing more money. IF your company is not a scam I hope can get my money back, if not when you do wrong to other it will come back to you double. Please give me back my $300.00

Service
Value
Thumbnail of user kellyj478
3 reviews
1 helpful vote
November 14th, 2021

Vide forex are scammers, they stole my money.
I have bought some call options. After having opened the positions I still had a net Liquidity of around 100$+ After a couple of seconds the broker started liquidating all my positions for no reason. It didn't even liquidate my position to the current price of the option, it liquidated it at the value of 0$. A few seconds after I noticed my account balance was 0$.

This is disgraceful and I feel like I got scammed.

To make it even worse I opened a live chat and talked with Theo A.
This person wasn't helping me in any way as he wouldn't listen to me and just told me I made a mistake and that there was no error on the platform after I provided all the info and screenshots he asked for which clearly showed that the platform was bugged.
We then proceeded to talk on the phone. Where he refused to give me his surname after I asked him repeatedly to talk with a supervisor he hung up on.
But that's all in the past now when i contacted grand recovery immediately they responded and explained all the benefits i will be getting. I hope it will help someone out there who is already frustrated by this unprofessional attitude.

Thumbnail of user abdonroberge
1 review
0 helpful votes
April 16th, 2024

What sets Videforex apart is their seamless, all-in-one mobile app, which integrates every capability from account funding to complex order structuring. I can truly handle my entire trading workflow self-contained without juggling fragmented windows and programs. Like when I spotted an emerging commodities opportunity but was away from my home desktop. Through their app's intuitive design, I could quickly analyze charts, access data feeds, fund my account by transferring crypto, structure a complex options order, and then exercise in one unified experience. No more hassles from disruptive transitions across platforms. Their app consolidation is unparalleled.

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3.3
19 reviews
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