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How would you rate Videforex?
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GB
7 reviews
3 helpful votes
Follow Ethan T.
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Nice support
December 9, 2023

The support system particularly the 24/7 live video chat, is a resource I've come to rely heavily on. It gives me a sense of constant backing from the platform, which is reassuring. The one-hour withdrawal guarantee is a breath of fresh air in the industry, offering prompt access to funds that is unparalleled. The real-time price feeds have been integral in keeping me on top of market movements, allowing for timely and informed trading decisions. The app's direct deposit and withdrawal capabilities have simplified my financial transactions, making the platform incredibly convenient to use.

Date of experience: December 9, 2023
Latvia
1 review
2 helpful votes
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Not that bad
November 25, 2022

I saw some negative reviews about this company in the Internet (especially about withdrawals), but nevertheless decided to give it a chance. And I was sooo happy when my withdrawal was approved and I received it to my crypto wallet within 2 days.
By the way, I like their new design. It's very convenient and easy to use.

Date of experience: November 24, 2022
Florida
1 review
0 helpful votes
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Scam. Stay Away!
December 15, 2023

They have held my attempted withdrawls for over 4 months and counting. The withdrawl stays "Pending." I must have sent 50 messages and emails to their Support and Finance teams over the months, only getting the same Copy&Paste reply back.
Do not give this company ANY money! You'll never see it again

Date of experience: December 15, 2023
Switzerland
1 review
0 helpful votes
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Withdrawal problems
December 20, 2023

Trading works good, but withdrawal not. I tried to withdrawal since one year and it still not worked. The support always tells my withdrawal is very low priority and it will take some time.

Date of experience: December 20, 2023
Nigeria
5 reviews
3 helpful votes
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HELP HAS ARRIVED
March 9, 2022

Report your complain and get your refund of money withheld or bad manipulated trades AccessRecovery. Online helped me

Date of experience: March 9, 2022
Slovakia
1 review
1 helpful vote
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Great platform
November 25, 2022

The customer support is very helpful, the interface is easy and convenient.
My experience has been great so far.

Date of experience: November 23, 2022
North Carolina
3 reviews
29 helpful votes
Follow Jerry F.
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I have been waiting a month for my money.

My ID has been verified and was verified before i processed the withdrawal.

Everytime i ask for an update i get the same answer.

That my withdrawal is in a queue, when i ask what place my withdrawal is in the queue they said they cant tell me that. Which is ridiculous.

They have obviously just taken the money or dont have the money to pay out for withdrawals because they only let you top your account up with BTC and BTC is on its $#*! so they obviously cant pay people.

Bunch of scam artisist and what the hell is with the webcam girls.

Stay far away from this company.

Write to resucrsc. Com with the referral A1 to reclaim your bitcoins, that's the only chance you've got to get your funds back. I was in this same situation losing 40k$ until I reported to them and which they helped me.

Date of experience: September 22, 2022
Nigeria
1 review
2 helpful votes
Follow OLALEKAN J.
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What's going on with the withdrawal I placed last year 2022 and still pending in 2023...
I need to know... Videforex why are delaying my withdrawal... is it because I am from Lagos Nigeria...?

Date of experience: January 19, 2023
Canada
1 review
4 helpful votes
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SCAM DO NOT USE!
August 25, 2023

I have been trying to withdraw my money from my account for over 2 months now and they will not release it. I have sent over 20 emails to them and they send only generic emails. They keep coming up with excuses and say they are doing "software updates" or they say there are a lot of transactions in the que.
On their website it states "Videforex processes all withdrawal requests within 1 hour."

I am out of pocket over $2,000 and I have no way of getting my money out because the platform is unregulated.

PLEASE STAY AWAY FROM VIDEFOREX IT IS A COMPLETE SCAM!

Date of experience: August 25, 2023
Canada
1 review
1 helpful vote
Follow Seyi A.
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Don't put your money in this SCAM!
January 25, 2023

Videforex is a scam. They promise you heaven and earth to suck you in but will not allow you withdraw the money you make trading. I was with them for a while and had some gains from trading binary option but when it was time to withdraw, they starting asking weird questions and priomising more bonus and that you I should keep trading. I insisted on the withdrawal and was able to withdraw some money (my initial deposit and some profit) but when I decided to withdraw most of thg remainig funds, after several months, it was denied and their reason was {Please be advised, that your trading account was blocked in accordance to the following clause: "5.5. If the Client will breach any of the above paragraphs, the Company reserves the right to restrict the Client access to its services and make a refund of the Client's available deposit.
Termination of service and refund of the deposit will come into effect upon expiration of 5 banking days after the Client was sent a notice by e-mail provided at the time of registration of trading account."
Please be advised, that we cannot disclose details of the investigation due to security reasons.
Your deposits were already fully refunded, so there is nothing else can be withdrawn from blocked trading account.}

I never breached anything and asked them to show me proof of what I breached but they keep saying they cannot disclose details of the investigation due to security reasons. So technically becasue I've been able to withdraw my initial deposit, the prevented me from withdrawing the profits with some bogus breach claim! Stay away from them!

Date of experience: January 25, 2023
Switzerland
1 review
0 helpful votes
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Not reliable, not trustworthy
July 13, 2023

They are not able to proceed withdrawal, they don´t provide liqiudity, not regulated, not authorised, don´t provide any financial information.

Date of experience: July 13, 2023

Overview

Videforex has a rating of 3.4 stars from 31 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Videforex most frequently mention and real time. Videforex ranks 3959th among Business Services sites.

service
10
value
10
shipping
6
returns
7
quality
8