Vera Bradley

I have had a lots of Vera Bradley bags over the years and I have been disappointed in some way probably 90% of the time. I usually see a pattern I really like but then it's hard to find the style of bag in that certain pattern. I know most people would say just order online but I am just someone that likes to see if the bag is a good fit for me In person. I am a plus size woman and sometimes bags can hang on my arm werid so I am very picky. The second way I am disappointed with Vera Bradley bags in the over all quality and price. No matter how you want to look at it 99% of vera Bradley bags are cloth. 95 Dollars for a CLOTH bag is kind of insane. The third way I don't care for the Vera Bradley company is the extremely rude employees. My husband recently returned a bag to the manger at a vera Bradley in Knoxville Tennessee and the manager made him beg for my money back. She was wanting to call me and confront me over the phone about the return. Then she cheated me 20 dollars on my return. HORRIBLE EXPERIENCE

I would not suggest anyone to work for this company. I was hired as a Seasonal employee for Christmas then moved to a Part time Sales Associate after asking if I could stay. I really enjoyed working there at the time. They did not train on the floor and constantly locked me out of the system. I averaged 5 hours every other month if lucky. Meaning everytime I came to work I had to call support and change my information to clock in. Everytime I would go into work everything was rearranged. So when customers asked for help, I wasn't able to help and it made me look stupid. My boss had given me hours I was not notified about until I received a call the day of asking if I was coming in. A day before I sent my manager at the time a message in regards to when I can come in to get a form signed. This form was proof of employment for my insurance in which she replied, you can fill it out. Refusing to sign it. Due to this, I lost my insurance. Causing me to reapply to try to receive them again. I'm still waiting. Within that message, I also asked about upcoming hours I would have. She did not mention anything about my schedule for the next day. My last shift I walked in straight to the back (without being seen=safety hazard) to put my stuff in my locker. The locker was cleaned out. My boss at the time would let us put stuff in our lockers to hold until we could pay for the items we wanted to buy. I came in that day to make a big purchase (all the stuff in my locker)(also a loss for the company) and everything was gone. So, I proceeded to leave the store to go home. I then sent my boss another message asking why my locker was cleaned out and was informed that the big boss was visiting soon. I take it as she did not want the boss to know about the stuff being held in the lockers. There were many other issues within the year I worked there but these were the main ones. This was the location in Texas City (Tanger Outlets-Houston Tx). I wanted to inform others about this so they don't experience what I did.

I was belittled, humiliated and shamed by a male employee because I went behind a partition to retrieve an item on display that so could not find in the store.
I did this because there was NO ONE on the floor to help me and the employees at the register were very busy and I did not want to bother them…
So so did not think it was a big deal to move the partition and grab the backpack I wanted to bring up front and see if they could help me find it.
I did this to save them from leaving their registers and having to go the front of the store…
Well, apparently it WAS a big deal and this man took it to a level it did not need to go, trying and succeeding in making a fool of me…
Because I was trying to HELP him…
He reminded me of a mean girl from high school by the way he was resting ME, a CUSTOMER!
I left the store embarrassed and my friend stayed behind. This man continued to carry on about me going behind the petition to customers and other employees and my friend heard every word.
She put the bags down that she was planning to purchase and walked out the door…
I hope the laughter he got from my expense was worth losing almost 400 dollars in business…
And untold amounts of future business as my friend WAS a frequent customer.
He absolutely overreacted and tried to make ME look like a jerk when in fact HE is the one was the jerk…