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Canada
1 review
5 helpful votes
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Ethically dubious
February 12, 2022

They prey on trusting and vulnerable Dog owners to upsell and charge you for things you don't need which is very unsavoury.

Date of experience: February 12, 2022
Texas
1 review
8 helpful votes
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RE: VCA METROPLEX ANIMAL HOSPITAL IN IRVING, TEXAS

I do not recommend the VCA Metroplex Animal Hospital in Irving, Texas and
I do not recommend Dr. Bischofhausen, the Veterinarian there, either.

Last year, Dr. B. misrepresented the Cancer treatment for my dog. We relied on his gross misrepresentation when agreeing to let him operate on our dog. Our dog received a useless operation and within hours after coming home following the surgery, he was sick to his stomach, gagging and couldn't breathe properly and then was ultimately diagnosed with Laryngeal Paralysis LP - Dr. B. implied that it was a coincidence but we don't buy it! And despite spending lots of money and trips to his office, it wasn't Dr. B. who diagnosed the LP or who successfully treated our dog for the Cancer.

VCA Metroplex Animal Hospital treated us poorly, as well!

After questioning the practices of Dr. B. and his tech; we requested our dog's medical records and shortly thereafter; they fired us as patients/customers after 4 years of faithfully paying their bills.

Date of experience: June 18, 2014

Overview

VCAHospitals has a rating of 1.9 stars from 48 reviews, indicating that most customers are generally dissatisfied with their purchases. VCAHospitals ranks 70th among Vet sites.

service
20
value
18
shipping
8
returns
8
quality
16