ValueMyStuff

Great job on this one. Received reply within 24hrs and it was pretty detailed. Saved me from buying a forgery.

Great job! Easy to do! Thanks so much. Sad that fur coats aren't worth more, but that's the way it is these days.

Found the sight very easy to work through. Would recommend this service.

See Above comments which cover the situation.

No other comments

It's been an easy process so far
I feel like the appraiser was knowledgeable

I felt the appraisals were fair and done within the time frame stated.

Great to find out more than I managed looking it up online. Helpful and a full description.

Difficult to download photo. I did not know how to make the jpeg smaller so as to include the whole window in the file. The window is 8ft x 4ft.

Used them for probably 10 years or more. Always excellent service.

I wish I could have got cut and clarity info, but It was done online, maybe that's why.

The customer service staff is incredibly helpful, and the following things are what I have some trouble with. The valuations, even with previous valuations, that were written up and signed my gemologist's and/or certified jewelers, they were low. They also seem to just have taken the information from those appraisals and put it back into the valuation, which is fine, had they also taken into account the valuation give at the time and that time has passed and that the value would go up. There is also a first page that has whatever first photo you provided and then gives you an auction value and an insurance value, which they are willing to work with you on, the insurance value that you want. The initial numbers seemed pretty low. It also does not break down the item value by stone. Previous appraisals give the cut, clarity, color, etc. of the diamonds and/or other stones, but no monetary value of today's market based on the factors given. Usually I am given a per carat amount. The last thing is that the valuation is quite long, as after the first page, it has a great deal of legal jargon, mostly stating that they can't be held responsible..., and you wouldn't want to turn that in to your insurance company, as they also are not signed. They say they are reviewed by a gemologist or certified jeweler, but they do not sign the valuations. I think that may be a problem with the insurance company, not their insurance company, but another third party. I am hoping with the initial appraisals it may work. They also have the name VMS, and not Barneby's across the top, which just to put more trust in something I believe Barneby's would instill a bit more confidence that Value My Stuff. They do have quite reasonable prices and I find that was nice. And their service is very fast, within 24-48 hours.

Great! Except I did have trouble when I was checking out and trying to pay through the website.

A detailed report gave me information I did not have.

Was unsure about my item. Was really pleased to have an expert opinion. Will be using again