• ValleyVet

2018 CUSTOMER CHOICE AWARD

ValleyVet

Overview

ValleyVet has a rating of 4.87 stars from 1,067 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValleyVet most frequently mention customer service, timely manner, and fast delivery. ValleyVet ranks 1st among Pet Supply sites.

  • Service
    24
  • Value
    26
  • Shipping
    22
  • Returns
    10
  • Quality
    24

Proactively asks for customer feedback

Positive reviews (last 12 months): 95.5%
Positive
193
Neutral
5
Negative
4
16
See all photos

What reviewers want you to know

Positive highlights

  • Valley vet had the best prices on the saddle pad and horse wormer I wanted.
  • Customer service is always great at contacting my vet for updated prescription when I ask.
  • 2018 Customer Choice Winner

Critical highlights

No critical highlights yet

How would you rate ValleyVet?
Top Positive Review

“Valley Vet is the G.O.A.T.”

Hannah O.
1/3/24

Valley vet always has everything I need. From medical supplies to fun boredom busters. Easy to order and most of the time I get my shipment next day! Thank you!

Top Critical Review

“Neopar vaccine”

Michele V.
1/21/23

Vaccine was not packed appropriately, it was put in a cooler next to box of syringes with only one small ice pack. Wasn't warm when it arrived but not sure if it was cold enough. Not sure if the vaccine will be effective.

Reviews (1,067)

Rating

Timeframe

Other

Reviews that mention popular keywords

valley vet (311) customer service (81)
Thumbnail of user hannah.owens101
1 review
0 helpful votes
January 3rd, 2024

Valley vet always has everything I need. From medical supplies to fun boredom busters. Easy to order and most of the time I get my shipment next day! Thank you!

Products used:
Needles, syringes, hay ball, supplements

Thumbnail of user selenav6
2 reviews
0 helpful votes
January 13th, 2024
• Updated review

Wide range of products available. Fair prices and good shipping times. I find Valley Vet a good value and a great choice for supplying what I need for my horse, dogs and chickens.

Tip for consumers:
Happy I found this site

Products used:
Parasite treatment for chickens, a saddle for my horse (and me) and water treatment for better hydration.

Thankful
December 15th, 2023
• Previous review

I have no access to medical care for a chicken where I live. I rely on the information online from other people who raise chickens. That being said, when I had 2 chickens start losing feathers and the whole flock stopped laying I knew I had something serious. I determined it was likely coccidia. I purchased the appropriate treatment from Valley Vets and treated the whole flock as directed, in addition to the other things recommended. The girls are now showing feather growth and a few eggs. I am so grateful that Valley Vets made this available! Literally a life saver for my chickens and a huge relief for me.

Thumbnail of user marya4074
2 reviews
0 helpful votes
March 9th, 2024

Love the Saxon brand blankets, reasonable price and great durability. My mare needed a lightweight replacement blanket and this one was on sale for $49? Can't beat prices at or a sale at Valley Vet.

Service
Value
Shipping
Quality
Thumbnail of user williamf137
1 review
11 helpful votes
November 16th, 2017

Valley Vet was very easy to deal with and they are very prompt. This was our first experience with a vet prescription order. However, I really question why ValleyVet has to use the more expensive way of shipping--UPS. I get my prescriptions via Express Scripts and they send by U.S. Mail, which is cheaper. Valley Vet is not saving any time via UPS, as they show a 5 day delivery time.

Thumbnail of user philw229
1 review
0 helpful votes
January 27th, 2023
Verified purchase

Valley vet got the HA liquid to me quickly but this is too expensive thanks

Thumbnail of user thomasb261
1 review
0 helpful votes
October 12th, 2017

Great, affordable pet pharmacy! I am impressed by the communication and assistance, along with the rapid delivery of my order. I will definitely use them again.

Thumbnail of user lisasongsparrow
1 review
0 helpful votes
February 18th, 2024

I purchased Acti-Flex Pellets for my QH mare because my farrier has had good results using it for her horses and recommended it for my mare.

Tip for consumers:
Nope

Products used:
Equine joint supplement

Thumbnail of user karolb7
1 review
0 helpful votes
October 24th, 2017

I've been shopping on line with Valley Vet for the past 8 years! Great prices, fast delivery and a return policy like no others. Love the sale notifications I get on items that I order on a regular basis. I always compare competitor prices to Valley Vet and V. V. always wins! Thanks for being my to go place for all my horse and dog needs.

Thumbnail of user judyb105
1 review
0 helpful votes
November 9th, 2017

Much less expensive than vet's office. Located in USA. Very friendly, fast service. Very easy ordering. I can't say anything but positive things about Valley Vet.

Thumbnail of user shellot
1 review
0 helpful votes
March 21st, 2023
Verified purchase

Vaccines shipped quickly and arrived the next day at correct temperature.

Thumbnail of user dories1
1 review
1 helpful vote
October 31st, 2017

I dropped the vial of insulin, but only saw a dent in the metal ring. However, my cat's glucose started to rise rapidly, when it was thought he was in remission. After 2 glucoses in the high 400's, my vet asked if I could replace the vial, because dropping the vial can cause problems with the insulin itself. Though it's very expensive, I knew this was my only option. Ordered it late on Friday afternoon, on line. The office was already closed. I had it Tuesday afternoon! His latest sugar was 169! Thanks for the speedy service!

Thumbnail of user dianet74
1 review
0 helpful votes
November 22nd, 2017

Of all the on line vet pharmacies I looked into for the product my dog needed. Although still pricey this and one other on line pharm were the lowest price. I got a better delivery promise from Valley Vet and they lived up to their promise. Good in my book!

Thumbnail of user ricks155
1 review
7 helpful votes
October 17th, 2017

As earlier stated; Valley Vet, when ever I've ordered, it's been a great experience...

I recommend Valley Vet to all who are looking for their Equine Needs...

I have 30 Horses, some in Training, others for various disciplines, and some just being Horses, as they grow old... With over 30 years experience, I can safely say, I know a bit about these Beautiful and Majestic Animals, Valley when called on, gets the job done and in a timely, satisfactory and Pleasant Experience...

Thumbnail of user randys1067
1 review
0 helpful votes
March 8th, 2023
Verified purchase

Prompt shipping. Order arrived un harmed.Great price. I always buy this from them.

Thumbnail of user corinnev1
corinne v.
1 review
0 helpful votes
November 16th, 2017

I order two prescription medicines regularly for my horse. Valley Vet is so easy to work with - they contact your vet directly - and I always get the meds quickly and generally before the quoted delivery date. I highly recommend them!

Thumbnail of user rachelg89
1 review
0 helpful votes
October 29th, 2017

Even though my first bottle arrived broken they handled it quickly and had me a new one in no time. Customer service was very helpful and efficient.

Thumbnail of user justinn24
1 review
0 helpful votes
November 16th, 2017

Gut Health - using to treat acute gastric/hind gut ulcers. Much more cost effective than the oral paste from the vet. Our horse has not seemed to notice its addition to her feed. Her appetite, stools, and performance when ridden have all improved after just 3 weeks.

Thumbnail of user cb235
1 review
0 helpful votes
November 3rd, 2017

All items arrived as expected and without any issues. My pup seems to be less lame in the hind legs and takes the product like a treat. Overall great experience. I would order from this company again.

Thumbnail of user ll635
2 reviews
0 helpful votes
November 3rd, 2017

. product was received fast and functioned well when used. No complaints at this time. Will check Valley Vet out again when I need something else...

Thumbnail of user karinc11
1 review
0 helpful votes
October 12th, 2017

Always quality products at reasonable prices. Nice variety. On time delivery. It's time saving to shop online for the items I need most often. My horses don't balk at the apple wormer like other brands I've tried.

Thumbnail of user carried628
1 review
0 helpful votes
February 8th, 2023
Verified purchase

I placed my order and received it promptly. I have ordered from Valley Vet for years now. They are my go to place for my farm animals needs.

Thumbnail of user leev279
1 review
0 helpful votes
March 11th, 2023
Verified purchase

Items arrived in a timely manner. Rx was received quickly and ValleyVet followed up with my Vet to make sure it happened.

Thumbnail of user jacka766
1 review
0 helpful votes
February 27th, 2023
Verified purchase

I was looking for parts to repair my existing electric tape fence. I found exactly what I was looking for, in stock, and it was shipped quickly. I'll be back.

Thumbnail of user danab774
1 review
0 helpful votes
April 11th, 2023
Verified purchase

I got what I wanted - quickly, and at a fair price. Can't ask for more.

Thumbnail of user alc351
1 review
0 helpful votes
March 21st, 2023
Verified purchase

Found everything needed, fast shipping! Will continue to be a repeat customer!

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From the business

Valley Vet Supply offers pet supplies, dog supplies, horse supplies, horse tack and farm supplies. Free Shipping on Qualifying Orders.

Company Representative

Thumbnail of user lisas495
Lisa S.

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