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California
2 reviews
0 helpful votes
Follow Jose V.
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5150 interior whip
March 14, 2024

5150 interior whip not working when I got it now I have to wait for warranty or in till they figure out what happen I should get a replacement rite away or my $ back but no.very disappointing with utv source 😕 going with a better company next time

Date of experience: March 14, 2024
Arizona
1 review
1 helpful vote
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Ordered on 12-29-22 was supposed to get tracking info haven't received anything called there customer service /order support was on hold for over 30 minutes no one ever answered so sent 2 emails and it has been 4 days still haven't received an email response or phone call only thing that may be positive is went thru Amazon pay because I seen a review where someone posted that one of there employees had taken credit card info and tried using it in Dallas tx

Date of experience: January 8, 2023
South Carolina
1 review
0 helpful votes
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UTV SOURCE IS A Scam artist
February 27, 2023

Ordered 2 whips and only received 1. Filed a complaint and was told to ship the 1 whip back that I received and a refund would be issued. Almost 3 weeks had past by now, they received the whip and took another week and a half to process it. 2 days later I received a email that a package had shipped and I emailed them that if it wasn't 2 whips I would prefer a refund. Week later package shows up with again 1 whip. Are these people on Crack. I don't think they would rate a 1 star but that's my only option. Long story short I'm out of pocket $210, hope this helps the next person from being a victim.

Date of experience: February 27, 2023
Nevada
1 review
0 helpful votes
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Extremely poor - ordered a fuel tank and mounting kit for my new side by - (Nov 2021) they could not give me a status when I inquired in Jan and Mar. In May the mounting kit arrived - no tank yet - and no status available. Sent the kit back USPS - no tracking on my part (should have).

Just called them today 06/27 about why so long on tank - "was on back order" they said. Told them I returned mounting kit in May - USPS - they had no record of it and then questioned why I returned it -"I haven't got a tank - why do I need a mounting kit?" she couldn't understand why I would send it back.
2 months later I get the tank - unannounced.
By the way - I paid for everything last November.
Also - the packing slip in the tank box was blank.

Unbelievable

Date of experience: June 27, 2022
Georgia
1 review
0 helpful votes
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I ordered clamps for our mirrors as we got a new roll cage. The picture was of 2 clamps we read through the entire description, and it never said they were sold separate. After hunting down my order shipped 2 weeks late, we only received 1 clamp and pay 33.00?!? When i called they said they were sold separately and wanted a picture so they could send me an RMA, which now i believe is to cover them from me canceling the charges on my card. They have since added it into the description and now I am left paying their stupid price! I will never purchase from them again. Every person I spoke with had poor English, which leads me to believe that they are just a scam!

Date of experience: June 15, 2023
South Carolina
1 review
0 helpful votes
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Zero customer service...zero communication
March 9, 2024

I ordered a $1k set of CA Tech radius rods from this company. I didn't receive tracking. I was unable to reach them via phone, email or chat. Thanks to the great people at CA Tech. They provided me tracking info and a great product, which I could have purchased directly from them at the same price.

Date of experience: March 9, 2024
Wisconsin
1 review
0 helpful votes
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They steal your money
April 27, 2021

My husband and I ordered a tire from youtvsource.com April 13,2021. The tire was supposed to be shipped in 2 to 3 days, two weeks later it's still sitting in processing mode.

We have tried for several days to contact them via phone, email and chat and cannot for the life of us get a response.

No one answers their phones or emails. I feel like this is a huge scam. All I want is to know the status of our order and why it is still processing after all this time. It's extremely frustrating to realize that they took our money, yet we can't even talk to someone on the phone to give us answers. This place is a ripoff and a scam in my opinion

Date of experience: April 26, 2021
Arizona
2 reviews
0 helpful votes
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Scammed
July 7, 2023

Be very careful with these lil bois
They will rip you off and blame the carrier. All for a $300 when I already spent over $2k. I called over 5 times in a month n was told.
Blah blah blah blah...
Couple hundred a couple customers a week adds up...lol
KARMA

Date of experience: July 7, 2023
Curacao
1 review
0 helpful votes
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Zero Customer Service
May 25, 2022

Don't waste your time. They won't answer any sales or tech support calls. They take 2 days to respond to an email. Also, they don't offer expedited shipping. And, sent me the wrong product.

Date of experience: May 25, 2022
Rhode Island
1 review
0 helpful votes
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Customer service
September 20, 2022

Calling calling calling says next week next week it's been three months already never gonna order from this website and today The lady hang up on me lol

Date of experience: September 20, 2022
Minnesota
1 review
0 helpful votes
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Polaris doors
October 21, 2023

Great job! I ordered upper doors for my General.
Best price around. Ordered on a Sunday morning and recieved them on Wednesday. Excellent product and excellent service.
Thanks UTV Source.

Date of experience: October 19, 2023

Overview

UTV Source has a rating of 1.4 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. UTV Source ranks 47th among ATV sites.

service
7
value
7
shipping
6
returns
3
quality
5