• UTV Source

UTV Source

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Overview

UTV Source has a rating of 1.38 stars from 11 reviews, indicating that most customers are generally dissatisfied with their purchases. UTV Source ranks 40th among ATV sites.

  • Service
    7
  • Value
    7
  • Shipping
    6
  • Returns
    3
  • Quality
    5
Positive reviews (last 12 months): 20%
Positive
1
Neutral
0
Negative
4
See all photos
How would you rate UTV Source?
Top Positive Review

“Polaris doors”

Jerry W.
10/21/23

Great job! I ordered upper doors for my General. Best price around. Ordered on a Sunday morning and recieved them on Wednesday. Excellent product and excellent service. Thanks UTV Source.

Top Critical Review

“Buyer beware order from different seller”

Danny O.
1/8/23

Ordered on 12-29-22 was supposed to get tracking info haven't received anything called there customer service /order support was on hold for over 30 minutes no one ever answered so sent 2 emails and it has been 4 days still haven't received an email response or phone call only thing that may be positive is went thru Amazon pay because I seen a review where someone posted that one of there employees had taken credit card info and tried using it in Dallas tx

Reviews (11)

Rating

Timeframe

Other

Thumbnail of user dannyo85
1 review
1 helpful vote
January 8th, 2023

Ordered on 12-29-22 was supposed to get tracking info haven't received anything called there customer service /order support was on hold for over 30 minutes no one ever answered so sent 2 emails and it has been 4 days still haven't received an email response or phone call only thing that may be positive is went thru Amazon pay because I seen a review where someone posted that one of there employees had taken credit card info and tried using it in Dallas tx

Tip for consumers:
Buyer beware

Service
Value
Thumbnail of user josev622
2 reviews
0 helpful votes
March 14th, 2024

5150 interior whip not working when I got it now I have to wait for warranty or in till they figure out what happen I should get a replacement rite away or my $ back but no.very disappointing with utv source 😕 going with a better company next time

Service
Value
Shipping
Returns
Thumbnail of user amberf219
1 review
0 helpful votes
April 27th, 2021
Verified purchase

My husband and I ordered a tire from youtvsource.com April 13,2021. The tire was supposed to be shipped in 2 to 3 days, two weeks later it's still sitting in processing mode.

We have tried for several days to contact them via phone, email and chat and cannot for the life of us get a response.

No one answers their phones or emails. I feel like this is a huge scam. All I want is to know the status of our order and why it is still processing after all this time. It's extremely frustrating to realize that they took our money, yet we can't even talk to someone on the phone to give us answers. This place is a ripoff and a scam in my opinion

Tip for consumers:
Do your research on this company before purchasing from them. They take your money but do not send what you ordered and you cannot get ahold of anyone at all

Thumbnail of user danielh2220
1 review
0 helpful votes
May 25th, 2022
Verified purchase

Don't waste your time. They won't answer any sales or tech support calls. They take 2 days to respond to an email. Also, they don't offer expedited shipping. And, sent me the wrong product.

Tip for consumers:
I wish I had know there is no service after the sale.

Products used:
Street legal kit for a UTV

Service
Value
Shipping
Returns
Quality
Thumbnail of user 66ac2010
1 review
0 helpful votes
March 9th, 2024
Verified purchase

I ordered a $1k set of CA Tech radius rods from this company. I didn't receive tracking. I was unable to reach them via phone, email or chat. Thanks to the great people at CA Tech. They provided me tracking info and a great product, which I could have purchased directly from them at the same price.

Products used:
CA tech radius rods.

Service
Value
Shipping
Quality
Thumbnail of user dianaj546
1 review
0 helpful votes
June 15th, 2023

I ordered clamps for our mirrors as we got a new roll cage. The picture was of 2 clamps we read through the entire description, and it never said they were sold separate. After hunting down my order shipped 2 weeks late, we only received 1 clamp and pay 33.00?!? When i called they said they were sold separately and wanted a picture so they could send me an RMA, which now i believe is to cover them from me canceling the charges on my card. They have since added it into the description and now I am left paying their stupid price! I will never purchase from them again. Every person I spoke with had poor English, which leads me to believe that they are just a scam!

Service
Value
Shipping
Returns
Quality
Thumbnail of user dennisc916
1 review
0 helpful votes
June 27th, 2022

Extremely poor - ordered a fuel tank and mounting kit for my new side by - (Nov 2021) they could not give me a status when I inquired in Jan and Mar. In May the mounting kit arrived - no tank yet - and no status available. Sent the kit back USPS - no tracking on my part (should have).

Just called them today 06/27 about why so long on tank - "was on back order" they said. Told them I returned mounting kit in May - USPS - they had no record of it and then questioned why I returned it -"I haven't got a tank - why do I need a mounting kit?" she couldn't understand why I would send it back.
2 months later I get the tank - unannounced.
By the way - I paid for everything last November.
Also - the packing slip in the tank box was blank.

Unbelievable

Products used:
None - 7 months after order 1/2 of the order showed up - billed at time of order in November 2021

Service
Value
Shipping
Quality
Thumbnail of user allanc263
1 review
0 helpful votes
February 27th, 2023
Verified purchase

Ordered 2 whips and only received 1. Filed a complaint and was told to ship the 1 whip back that I received and a refund would be issued. Almost 3 weeks had past by now, they received the whip and took another week and a half to process it. 2 days later I received a email that a package had shipped and I emailed them that if it wasn't 2 whips I would prefer a refund. Week later package shows up with again 1 whip. Are these people on Crack. I don't think they would rate a 1 star but that's my only option. Long story short I'm out of pocket $210, hope this helps the next person from being a victim.

Thumbnail of user modestasl
1 review
0 helpful votes
September 20th, 2022

Calling calling calling says next week next week it's been three months already never gonna order from this website and today The lady hang up on me lol

Thumbnail of user dlinakis
DRE
2 reviews
0 helpful votes
July 7th, 2023

Be very careful with these lil bois
They will rip you off and blame the carrier. All for a $300 when I already spent over $2k. I called over 5 times in a month n was told.
Blah blah blah blah...
Couple hundred a couple customers a week adds up...lol
KARMA

Thumbnail of user jerryw940
1 review
0 helpful votes
October 21st, 2023

Great job! I ordered upper doors for my General.
Best price around. Ordered on a Sunday morning and recieved them on Wednesday. Excellent product and excellent service.
Thanks UTV Source.

Products used:
Upper doors

Service
Value
Shipping
Quality

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1.4
11 reviews
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