• Utsav Fashion

Utsav Fashion

Overview

Utsav Fashion has a rating of 4.29 stars from 1,470 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Utsav Fashion most frequently mention customer service, good quality, and fast delivery. Utsav Fashion ranks 1st among Indian Clothing sites.

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Positive reviews (last 12 months): 82%
Positive
401
Neutral
39
Negative
49

Instant Feedback

3,341 reviews

20
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What reviewers want you to know

Positive highlights

  • Best part was the customer service, who are always availabe to resolve your query.

Critical highlights

No critical highlights yet

How would you rate Utsav Fashion?
Top Positive Review

“LOVED THE DRESS!”

Rish S.
4/23/24

It was shipped on time, stitched perfectly & fitted well. Dress looks almost same as the picture. Overall very happy with the purchase.

Top Critical Review

“Hassle for return”

Aruna S.
2/26/24

I am a valued customer and have purchased so many outfits through utsav and the first time I asked for a return request to be processed they are giving gay h a hard time. The cut and fit was not right for me and so I wanted a return. All tags in tact never worn. They keep asking for pictures and to show where it doesn't fit. Wow what nonsense. I am very disappointed with their treatment of a valued customer.

Reviews (1,470)

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Reviews that mention popular keywords

customer service (292)
Thumbnail of user shezarahr
1 review
0 helpful votes
March 8th, 2024
Verified purchase

Knowing your size is the key to getting the item that will curb one's disappointment. I learned what my size is and am quite happy with my last purchase. Also it's nice to shop for special occasions without the hassle of not being able to find an outfit. Thanks

Thumbnail of user rajashreem1
1 review
0 helpful votes
April 20th, 2024
Verified purchase

I had a good customer service experience through out the process. I just don't like their return policy …. Could improve on that department.

Reason I chose this business:

Just selected utsav randomly

Thumbnail of user robynk166
1 review
0 helpful votes
February 29th, 2024
Verified purchase

Order was on time and fits perfectly however I gave 4 stars because Utsav tried to argue with me and insist that my measurements were something other than what I submitted because of the standards that they felt were correct according to my bust size but everyone is built different and finally my measurements were accepted and thankfully they were because the garment fits perfectly.

Reason I chose this business:

Has beautiful and affordable clothes at times

Thumbnail of user daksham
1 review
1 helpful vote
August 17th, 2023
Verified purchase

They delivered on time, 2 of the items came in earlier than stated. One of my items was no longer available after I ordered it, but they sent me a message with several options, change colour, pick another item or get a credit back, which I though was pretty good considering you hear horror stories about online orders. I chose to pick a different colour. Did not want to get into the hassle of credits.

Reason I chose this business:

I chose Utsav for the variety of price ranges. I do not always need expensive outfits if it’s not a family or close friends wedding or gatherings. I have ordered from them before and they delivered and the quality was decent, not the greatest, but still wearable while I ordered before from another site who had similar pricing and their quality was really really crappy. Have never worn those outfits and am ashamed to even donate them

Thumbnail of user prathimav
1 review
0 helpful votes
April 6th, 2024
Verified purchase

Great product, prompt delivery, standby customer service 24/7. Overall it's a great experience shopping at Utsav.

Reason I chose this business:

Quality of the material is good.

Thumbnail of user vidyaa13
1 review
0 helpful votes
October 8th, 2023
Verified purchase

Lots of variety to look out for, it would be good to have recurring customer discount.

Reason I chose this business:

I have previously purchased and was happy with it

Thumbnail of user amys3584
1 review
0 helpful votes
April 18th, 2024
Verified purchase

I'm happy with my dress and its fit and price. I would have appreciated a warning from Utsav about paying duty on international shipping, though. It added significantly to my total price.

Reason I chose this business:

Great dresses at a good price.

Thumbnail of user rachhyar
1 review
0 helpful votes
September 2nd, 2023
Verified purchase

First time buyer and i was very happy with the product and specifically customer service. You guys saved me at the last moment by expediting my order. Greatly appreciated.

Thumbnail of user yashikan
1 review
0 helpful votes
March 22nd, 2024
Verified purchase

I loved shopping with Utsav. The team is great! Despite many changes and last minute order from my end, the team at Utsav was able to deliver my order way before time. I was even able to change my delivery address over chat and the team accommodated all that. Thank you Utsav team!

Reason I chose this business:

I think they have a good range of options to choose from and are very affordable. Not to forget, the team is very accommodating and give you the best online shopping experience.

Thumbnail of user vinitaw3
1 review
0 helpful votes
September 15th, 2022
Verified purchase

I had no issues with ordering or receiving. Thank you!

Reason I chose this business:

Because I had good experiences with UTSAV related to my prior orders.

Thumbnail of user rasmitab1
1 review
0 helpful votes
September 19th, 2022
Verified purchase

True to fit, nice design and color, happy with the look on me, but little too expensive however overall recommend the products

Thumbnail of user seemina
1 review
0 helpful votes
September 16th, 2022
Verified purchase

Excellent experience, beautiful jewelry and great prices!

Reason I chose this business:

There are so many pretty choices and great bargain prices!

Thumbnail of user shalinis66
1 review
0 helpful votes
December 24th, 2023
Verified purchase

The outfit I received looked amazing, just like the pictures. Would be helpful if all outfits could be customized with measurements!

Reason I chose this business:

Affordable clothing

Thumbnail of user manmohank5
1 review
0 helpful votes
October 16th, 2022
Verified purchase

Thanks. It's a good experience that product arrived on time as scheduled.

Reason I chose this business:

Past purchases.

Thumbnail of user jayashreeu1
1 review
0 helpful votes
September 12th, 2022
Verified purchase

Easy to order, the sizes are right, order came on time.
And... the clothes (cotton in my case) look better online than in person. I wish I had ordered silk.

Reason I chose this business:

Good reputation, safe to order.

Thumbnail of user onikat1
1 review
0 helpful votes
July 17th, 2022
Verified purchase

Overall satisfied. Better than Panash experience.
(I do wish they would lining for long sleeves items, and the neck line to be smaller as for one of the item that was readymade, it's so deep (front V neck) that I can't really wear it nicely. I would have to wear a crew neck underneath

But for customized items, recommend this. Tailoring is amazing. But I do wish they would add lining as it's very see through even for sleeves

Thumbnail of user alexisv194
1 review
0 helpful votes
August 8th, 2022
Verified purchase

I had a good experience ordering. Customer service was responsive and helpful. My only problem was getting the sizing right. I measured myself multiple times in conversation with the fit specialist but the garment arrived too small, so I will have to alter it and hope it works out.

Thumbnail of user rosek400
1 review
0 helpful votes
December 30th, 2022
Verified purchase

Beautiful outfits. Delivered as mentioned: within the time limit.

Thumbnail of user nehak102
1 review
0 helpful votes
October 22nd, 2022
Verified purchase

Texting and emailing was helpful. My order arrived when I needed it with the assistance of customer service. I am greatly appreciative.

Reason I chose this business:

Nice choices

Thumbnail of user bryanh761
1 review
0 helpful votes
June 14th, 2023
Verified purchase

The kurta I ordered was excellent quality and very comfortable. I wish that they took arm measurements so I didn't need to have to get my sleeves tailored after my kurta arrived, but the chest measurement was accurate.

Duty and taxes were also far more than I expected. I know that this isn't up to Utsav, but an estimated duty would have been appreciated.

Reason I chose this business:

Nice kurtas that we're ready to ship

Thumbnail of user bhenar
1 review
0 helpful votes
October 13th, 2022
Verified purchase

My order met my expectations, it was promptly delivered. Utsav fashion contacted me every step of the way until delivery.

Thumbnail of user mythilip
1 review
0 helpful votes
August 21st, 2022
Verified purchase

Great. But need to let us know the custom fees at the time of ordering.

Thumbnail of user sinij1
1 review
0 helpful votes
November 4th, 2022
Verified purchase

I received the parcel on time and the saree is really beautiful. The blouse was stitched very well, however is a bit loose. Overall, great buy.

Thumbnail of user rajashrib
1 review
0 helpful votes
August 20th, 2022
Verified purchase

Shipping and delivery is on time. Blouse is little loose but still it's beautiful. Thank you Utsav Fashion.

Thumbnail of user zareinak
1 review
0 helpful votes
December 30th, 2022
Verified purchase
• Updated review

Lots of variety, styles and colors! I love the delivery return policy and lots of options to choose from. I hate the smell of bamboo in Saree ART SILK I google is made from BAMBOO! Do your research on mixture blend of materials used before you buy.

Reason I chose this business:

I had store credit on return that I dint like. It’s very efficient.

Lots of variety, styles and colors!
December 5th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I had store credit on return that I dint like. It’s very efficient.

Good customer service.
June 20th, 2022
Verified purchase
• Previous review

Easy returns and good prints with good product quality.

Reason I chose this business:

I have been a regular customer of utsav I dint like some saris and made a return and had store credit to repurchase other items from my wishlist. I love this option so I’m not stuc with my purchase.

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From the business

STYLE & SERVICE

Celebrating over 16 years of offering Personalised Indian Ethnic Wear to the world. Unravel a myriad range of colors and styles of Sarees, Salwar Kameez, Lehengas, Indowesterns, Kurta Pajamas, Jodhpuri Suits, Angrakhas, Indian Jewellery - a touch of India for everyone in the family.

Bespoke Tailoring

The perfect fit begins with our Standard Stitching services. Get an absolutely unique look to your taste with Design - customised for Style and Adornments. Every order is managed in-house by expert Masterji and his troops.

Global Delivery

We deliver to over 200 countries internationally using the best couriers partners and logistics services. Packages are typically delivered with 3-5 working days of dispatch from India.

Ready to Ship Selections

With 10000 options ready to fly out on your order within 1 - 3 days, Indian fashion will always be as fast as it is elegant.

Over 50000 Styles

FOR WOMEN: Explore a vivid range of Sarees, Salwar Kameez, Lehengas, Indo Westerns and Fashion Accessories curated from the farthest corners of India and exquisite craftsmanship. Be it an elaborate Banarasi or Kanjivaram Silk, a rich Bridal Zari and Resham work Lehenga, a party wear Anarkali or the most contemporary slit Salwar Kameez in Abaya style, you will find them here. Complete the look in Kundan Jewellery and embroidered Mojaris.

FOR MEN: From classic Nehru Jackets to hand embroidered Jodhpuris, a shift to an Indian persona is just a click away. Essentials like Kurta Pajamas, Pathani Suits and Juttis are available in myriad options.

FOR KIDS: The young charmers are always the first in our thoughts. Lehengas, Gowns and Salwar suits for girls and Kurta Pajamas or Angrakhas for boys are what we pride ourselves for.

Company Representative

Thumbnail of user hemantj
Naval K.
Typically does not respond to reviews

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