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USTechSupport Reviews Summary
USTechSupport has a rating of 3.6 stars from 70 reviews, indicating that most customers are generally satisfied with their purchases. USTechSupport ranks 10th among Tech Support sites.
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Got charged feb mar apr 19.95 a month got 19.95 for my wasted time on chat support so if you have system mechanic ultimate watch these people
I needed an updated version of System Mechanic after I was forced to revert from Windows 11 back to Windows 10. US Tech Support answered, claiming they owned System Mechanic. The first rep I spoke with tried to sell me a $200 package, then sent me a link for $31 when I still have 6 months on my computer. I called to complain and get what I needed. I got a call back from a US Tech Support tech who pushed me to let him take over my computer. No thanks! All I needed was a download link. I've dealt with these people several times -never a good experience.
Went on Chat 3 times with three reps to fix a simple issue with my new License #. All three would not or could not help me. Useless
My 6 year old computer was running slow, would not download or open programs. Their technicians worked on my unit for over 6 hours and got it to work like new. The cost was $178.00 for one year of tech. Service plus the Iolo System Mechanic for a year. I received my moneys worth in one day. Their technicians were very pleasant and extremely knowledge.
The technician promptly cure the login difficulty I was having with ByePass and got me back up and running
I would highly recomend USTech, I purchased an upgrade from one computer to 3 computers for a very reasonable price. The Techs are very professional and and have been able to solve any issues my husband and I have both had with our computers and printers. Kudos to Andel!
I have been a customer of US Tech Support for several years and they have fixed any problem I have had. The technicians are top notch and I will continue to use them.
Ken the technition at us tech support was fast and easy to understand and helped me a great deal. Thank you ken
With Over 7 years history using US Tech, I could not be more pleased with their responsiveness and ability to reach positive results each and every time I need them. Their technicians are extremely efficient and very personable in handling any issue, and they never fail to follow up with return phone calls when necessary. I recommend US Tech Support highly for system maintenance, security software, virus protection, identity protection, etc. Great service!
I have been using US Tech Support for over 10 years and have always been satisfied with their quick response and solving my computer problems. Is it a big support factor for an Senior citizen that has about 20% computer literacy.
Keeps my computer up to date and virus free. Friendly staff assists with any problems I have
And quickly rectifies the issue.
This company is very fAST AN GOOD AT WHAT THEY DO HELP YOU WITH THE BEST PACKAGE FOR YOUR MONEY I RECMMEND THIS COMPANY FOR ANYONE THATS NEEDING HELP WITH PROTECTION ON YOUR P C
My laptop was running slower than dialup. I have no computer skills and was about to call it quits and buy a new P. C. instead, I tried their support for a low monthly fee to see what could be done. The technician removed the spyware and programs that were bloating the system. And I'm relieved to say that I will not be needing to buy a new computer after all.
Excellent and Professional Representatives helped me today, Just before i was resolved to have to buy a New Laptop...
Professional, Patient, Knowledgeable and Effecient Help...
I am very appreciativev and relieved for the Repairations and help received today:
This was a Note from the Technician who assisted me...____________________-
Hi Jason!
Tried to call you but wasn't able to reach you at your phone number.
Thank you so much for your patience as I resolve your concern. I cleaned up the computer and it's safe and protected. Google chrome is installed and working. Windows and drivers is up to date. Run System Mechanic. Your internet connection is working fine. If there's anything that we can further assist you, please reach out to us.
If you need assistance again feel free to call us 24/7 at *******345, or you may use our Live Chat feature by visiting us at www.ustechsupport.com and clicking on the Live Chat window on the lower right corner of your screen.
Also, if it's okay with you. I left a survey link on your browser. Please let us know what you think about MY SERVICE today. Hoping I can get a 10: D
Thank you and Have a good day! Stay safe:)
Thank You very Much...
Sorry to have Missed Your Call...
FYI,
The Original Microsoft Hardware was Windows 7,
I recently upgraded to Windows 10... Not sure that Windows 7 Operating System was completely Removed... this was done as a Download, notb with a CD... Could that cause Problems...?
I have found this company to be a rare gem to have whenever you have any unforeseen problems (like hackers or malware on your computer that needs to be taken care of any time of the day. They have 24 hour service and their techs are good at what they do! They also offer you suggestions of what kind of software you can or should get to avoid any future mishaps.
US Tech Support did a fantastic job. Our computers were very slow. US Tech cleaned up our computers and they are now much quicker and working much more efficiently. Great company!
I've used USTechSupport for over 10 years and couldn't be happier. Their technicians are experienced and really take the time to solve your issues. All of their departments from billing to technical get the job done right the 1st time. I can't say enough good things about this company!
Was a victim of a Service Scam. They placed a virus on my system telling me that they were refunding me $249.99. Tech was able to resolve this virtually and I can now continue with my normal activities. Being available on a Sunday Afternoon was HUGE in my view. VERY HIGHLY RECOMMENDED!
The crew is efficient, skilled, easy to work with, friendly. They provide service at affordable cost.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members