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US HUD

Overview

US HUD has a rating of 4.1 stars from 335 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US HUD most frequently mention customer service, real estate and lead generation. US HUD ranks 10th among Real Estate sites.

service
41
value
41
shipping
4
returns
6
quality
41
How would you rate US HUD?
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Virginia
1 review
13 helpful votes
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Fast Talking Scam Alert!
September 30, 2020

Do NOT subject yourself to this lying bunch of thieves! They will offer you an advertising subscription on a "Month to Month" trial as long as you cancel 2 days prior to your next billing cycle. Sounds okay, right? Then USHUD.com tells you they will give you a "FREE" 90 day "Platinum Plan Upgrade" with your own webpage. I was not happy with the quality of the leads & tried cancelling my subscription (with 3 written emails) one week in advance of my billing cycle; they still billed my credit card! I called USHUD Client Member Services, who said I had 3 MORE billing cycles before my payments would stop because they "GAVE ME" the "FREE" PLATINUM upgrade which de-activates the month to month billing and activates a 3 month contract! Sound confusing? It is. The salesmen are arrogant, will talk circles around you and try to convince you it's your own fault for getting duped! Total SCAM.

Date of experience: September 30, 2020
Wisconsin
1 review
0 helpful votes
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Professional and prompt
May 7, 2024

So far my experience has been great. Communication is always top of mind for my business and this company has been very transparent and communicative.

Date of experience: April 24, 2024
Kentucky
2 reviews
36 helpful votes
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Total Scam
March 5, 2020

I signed up for a month to month plan. The next day a rep called me and offered an upgraded plan saying it was no extra cost as long as I would sign on for 90 Days. I assumed the 90 days started on that day. At the end of a total bust 60 day period I called to cancel thinking calling a month out would ensure my plan would cancel after day 90. Well I found out the 90 days started AFTER the 1st billing cycle. THIS IS A TOTAL SCAM!

Date of experience: March 5, 2020
North Carolina
1 review
2 helpful votes
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Fraud
June 22, 2021

DON'T EVER US USHUD. HORRIBLE LEADS, HOOD WINK YOU INTO THINKING YOU'RE PAYING FOR A 90 COMMITMENT BUT IT'S ACTUALLY 180 DAYS. THEY SAY NO ADDITIONAL COST TO YOU RIGHT AFTER YOU PAY FOR THE 90 DAYS AND MAKE YOU THINK IT'S INCLUDED IN WHAT YOU ALREADY PAID. LOOK ELSEWHERE AS THEY'RE ONLY IN THE BUSINESS TO RIP YOU OFF!

Date of experience: June 22, 2021
Utah
1 review
0 helpful votes
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Best on board ever
August 14, 2023

Everything went smoothly for my onboard. One of the easiest I have ever done. And I already received my first lead. It's been only two days since I signed up.

Date of experience: August 14, 2023
Missouri
1 review
0 helpful votes
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Call from Jennifer
November 9, 2024

Very professional & informative. Great to answer all my questions!

Date of experience: October 30, 2024
Ohio
1 review
3 helpful votes
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Buyer Beware!
November 14, 2022

Not only did I never get quality leads from US HUD, they refused to refund my money for an additional month because I missed cancelling by ONE DAY - and I didn't know I needed to do so. I would never recommend them.

Date of experience: November 14, 2022
New Jersey
1 review
0 helpful votes
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On boarding call with Jennifer
October 12, 2024

I had my onboarding call with Jennifer today. She was helpful and knowledgeable and answered all of my questions.

Date of experience: October 2, 2024
Texas
1 review
0 helpful votes
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Excited to get going!
October 21, 2024

Anthony and Jennifer were very informative and attentive to getting the proccess going. I'm looking forward to working with US HUD

Date of experience: October 10, 2024
New Jersey
1 review
2 helpful votes
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Great service that gives results
July 31, 2023

Seriously, how many spam calls, texts, emails do realtors get everyday trying to sell us some service or another? Too many to even count. So when I got a call from USHUD.com, I was naturally skeptical. But I decided to give it a shot anyway because you get nothing if you risk nothing and on the off chance that this service did actually provide the promised results, I didn't want to miss a great opportunity.

Within the first month of signing up, I
gained 2 qualified buyers and a listing. While there are not a ton of leads flying into my inbox, the quality of the ones that do come through are high. I will take quality over quantity any day!

Let's talk service - this company over delivers here too. Not only are Kim and Meleah (2 of the many employees I've interacted with) professional and knowledgeable, they are also incredibly kind AND nice!

I signed up for a 6 month membership. When one of the 3 leads from the first month closes, this program will have more than proven its value. If you're looking for quality leads that convert, I recommend USHUD.com as a resource.

Date of experience: July 31, 2023
North Carolina
1 review
15 helpful votes
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As a Real Estate Broker I've had tons of calls from companies promising you leads and so much more! USHUD has been the very first in 4 years that has truly come through! Keep up the good work!

Date of experience: July 27, 2017
Texas
3 reviews
8 helpful votes
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THEY ARE SWINDLERS
July 30, 2021

FRAUDS. LIARS and SWINDLERS
They abused my new status and I clearly stated I do not agree to pay for anything but what I was promised for FREE in original conversations The manager was a LIAR rude and needs training this KID should be ashamed of This Business stating GOVERNMENT is sad to our government. YOU ARE THIEVES
I canceled on July 12, and they still continue to take money saying I signed a contract when ON MY RECORDED CALL I SAID I ONLY WANT WHATS WAS INCLUDED AND NO ADDITIONAL COST NO CONTRACT

Date of experience: July 30, 2021
Texas
1 review
1 helpful vote
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On boarding
March 7, 2024

I had a great experience with Tina and Jennifer. Both were very friendly and thorough in explaining both the platform and process. Very smooth transaction from start to finish.

Date of experience: March 7, 2024
Bob M. US HUD Rep
over a year old

Thank you so much for taking the time to share your experience with us! We're thrilled to hear that Tina and Jennifer provided you with a great experience and made the process smooth from start to finish.

Our team strives to provide friendly and thorough assistance to all our clients, and it's wonderful to know that Tina and Jennifer excelled in explaining our platform and processes to you. Your satisfaction is our top priority, and we're delighted that we could meet your expectations.

We truly appreciate your feedback and your recognition of Tina and Jennifer's efforts. If you ever have any questions or need assistance in the future, please don't hesitate to reach out to us.

Thank you again for choosing us, and we look forward to serving you again soon!

New York
1 review
1 helpful vote
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Leads are bad!
October 11, 2021

All leads you are getting is for people who are looking for houses that are not exist! They buyer they reffer to you are looking to buy houses cost 100k 200k in areas houses 600k and up.
Don't west your time and money. Don't sign anything and dont upgrade the deal since they will lock you for a few month>

Date of experience: October 11, 2021
Illinois
1 review
0 helpful votes
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Set up as exclusive agent for Davidson Co., TN
December 19, 2023

Kim was pleasant and helpful in sharing with me about the program… and understanding as I was in the middle of a floor remodel of my own home when she called. Very noisy background. Lol

Date of experience: December 19, 2023
Washington
1 review
0 helpful votes
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Excited to try this!
June 21, 2023

I'm a long time realtor, who quite frankly has had a LOT of bad experiences with lead generation products. I got a call from Katelyn and it genuinely seems like a very no-nonesense straightforward approach which lacks a lot of the BS bells and whistles of so many products ( most of which put a lot of emphasis on technology driven overly complicated BOTS, platforms, fancy software etc. I'm familiar w this website and the fact that it's connected to the MLS AND having an exclusive presense makes it seem somewhat compelling ( in my opinion) I'm excited to get started. I have a good feeling about it!

Date of experience: June 21, 2023
Rhode Island
1 review
0 helpful votes
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Quick Onboarding!
January 19, 2024

Katelyn from Sales and Jennifer from Marketing were instrumental in a quick onboard for us. We are ready for leads! Mary & Suzanne, Gilded Girls Properties

Date of experience: January 19, 2024
Texas
1 review
0 helpful votes
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Jennifer
September 29, 2023

I signed up yesterday and received my first lead this morning so I have a good feeling about this company. Jennifer was very professional and was able to answer all of my questions.

Date of experience: September 29, 2023
New York
1 review
0 helpful votes
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—-
November 2, 2024

Jennifer was helpful and efficient. Nice experience.

Date of experience: October 23, 2024
New York
1 review
0 helpful votes
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Professional
June 16, 2024

Jennifer is very sweet and very professional when she talks to you! Also very quick on sending the information you need

Date of experience: June 6, 2024