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US Global TechReviews 2,817

3.9

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Diagnosis & Repair The one stop comprehensive diagnostic & repair station for your computer and connected devices. We? ۪ll fix anything!


usglobaltech.com
Raytown, Mo, United States
How would you rate US Global Tech?
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US Global Tech Reviews Summary

US Global Tech has a rating of 3.9 stars from 2,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with US Global Tech most frequently mention excellent service, great job and pop ups. US Global Tech ranks 3rd among Tech Support sites.

service
9
value
9
shipping
6
returns
5
quality
8

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Jill T.
4 reviews
0 helpful votes
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The technician was very informative and helpful in getting done what was needed!

Date of experience: March 2, 2019
Janice V.
15 reviews
0 helpful votes
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My experience was okay after we got things straighten out, it started out alittle ruff with me and the male i spoke with a slight misunderstanding

Date of experience: March 1, 2019
Bob A.
17 reviews
0 helpful votes
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Once we connected with the tech, things went fast. Very goodservice. Thank you

Date of experience: March 1, 2019
Cyndi V.
2 reviews
0 helpful votes
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VERY satisfied with this service!
March 1, 2019

VERY satisfied with this service!

Date of experience: March 1, 2019
Russell X.
16 reviews
0 helpful votes
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So far, I am satisfied
March 1, 2019

So far, I am satisfied. However, I just got all of the protection software loaded, after about 4 hours of virus removal. The Tech, Rod that did everything was very good. The only thing that I did not like/understand when I first initiated my intent to use McAfee as my Virus Protection was the negotiations I had to go through to get the price and software I wanted. I think USGlobal is a good company, according to the reviews, they have an excellent rating from satisfied customers. What I didn't understand at first is that USGlobal is not McAfee, but an Agent or Re seller for McAfee and other software companies. They perform computer cleanups of virus on computers, then install anti virus of a customers choice. In short, they do what the average customer doesn't know how to do, and according to the reviews they do and excellent job! I would certainly recommend USGlobal to do what I didn't know how to do. I just want to operate my computer virus free!

Date of experience: March 1, 2019
California
1 review
0 helpful votes
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Thorough
February 28, 2019

Cess, excellent. Looking forward for the full coverage and security of my computersCess, excellent. Looking forward for the full coverage and security of my computersCess, excellent. Looking forward for the full coverage and security of my computers

Date of experience: February 28, 2019
Randy R.
18 reviews
0 helpful votes
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I had great tech
February 28, 2019

I had great tech. Service. The technician explained everything to me after he was finished scanning my computer. He put each incident into lay mans terms so that I could understand it.

Date of experience: February 28, 2019
Barrie T.
1 review
0 helpful votes
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I had an issue with scanning multiple photos from my HP printer to my computer. My issue was fixed.
Dan, the man that fixed my issues was very patient and polite.

Date of experience: February 27, 2019
Howard K.
1 review
0 helpful votes
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I was having difficulty upgrading my subscription to Norton to add Lifelock. Your representative found some virus in the computer plus other anti virus software that was blocking the upgrade. He removed the problems and got the upgrade installed and added the Norton to two other browsers I use.

Date of experience: February 27, 2019
Ron P.
21 reviews
0 helpful votes
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Solving my printer problem took way too long to complete. USGlobal had control of my computer for too many hours. After some anxious moments for me the technician and I were able to work together to solve my problem. I am anxious to see if the fix on the pc will actually speed up my computer. It took awhile, but my printer problem has been fixed. I am satisfied with the work.

Date of experience: February 27, 2019
Marilyn N.
1 review
0 helpful votes
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Excellent Experience
February 26, 2019

Excellent Experience - Very patient and knowledgeable. Thank you.

Date of experience: February 26, 2019
Val J.
3 reviews
0 helpful votes
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I appreciated the service and help
February 26, 2019

I appreciated the service and help. Thanks.

Date of experience: February 26, 2019
Rodger Q.
1 review
0 helpful votes
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February 26, 2019

Date of experience: February 26, 2019
Charise Y.
1 review
0 helpful votes
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I contacted McAfee Protection when I received a voice mail from someone named Jay who said he was with PC Support Office for McAfee, and that my updates were not going through, and that my computer was not secure. Through the course of the issue, I was connected to USGlobalTech to take over and fix the issue. I was not expecting to have to pay $100 to fix the issue, as I thought that was part of my McAfee subscription. At least it is fixed now, and I can feel secure in using my computer.

Date of experience: February 25, 2019
CWO S.
1 review
0 helpful votes
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My email account with aol was unusable due to viruses. Thanks to US Global Tech I am back in business.

Date of experience: February 25, 2019
lou V.
1 review
0 helpful votes
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February 25, 2019

Date of experience: February 25, 2019
Virginia C.
1 review
0 helpful votes
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Service was very fast and competent
February 25, 2019

Service was very fast and competent. I was very impressed with the whole process. Thank you for your prompt attention to my computer problems with spyware and hackers who had infiltrated my system.

Date of experience: February 25, 2019
sally Z.
1 review
0 helpful votes
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I noticed pop ups and command prompts that were not normal and contacted Norton security, who then put me in the hands of US Global Tech. I explained the problems we were having and they went in and cleaned it up.the staff is very helpful and friendly. Thank you soo much.

Date of experience: February 23, 2019
Martha B.
16 reviews
0 helpful votes
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The two technicians that helped with the printer problems were both very polite and patient. The first tech was Argie. He even called back to make sure everything was working. The computer was cleaned up and the problem solved. I am very computer ignorant and was not made to feel that way. Thank you so very much for the wonderful experience. If I had to have problems, I am so glad you were there to help.

Date of experience: February 23, 2019
georgia n.
1 review
0 helpful votes
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I was very satisfied with the knowledge of the technicians. I would recommend this tech support if you need assistance. Also do not download things on your computer unless you know what it is. I learned a virus was in my computer from doing this.

Date of experience: February 23, 2019