US Birth Certificates
business logo of US Birth Certificates

US Birth CertificatesReviews 1,311

4.6

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

US Birth Certificates mission is to ensure that receiving your birth certificate is done easily and securely.

Applying for vital records can be a confusing process and requirements vary by state, which can get confusing, that’s where we step in.


How would you rate US Birth Certificates?
grey star
grey star
grey star
grey star
grey star

US Birth Certificates Reviews Summary

The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.

This summary is generated by AI, based on text from customer reviews

service
119
This company responds to reviews on average within 5 days

Instant Feedback

5,074 reviews

We monitor reviews for authenticity

Nevada
1 review
0 helpful votes
Follow Robert M.
Unfollow Robert M.
Share Review
Report Review

Awesome
May 12, 2025

Good job thank you very much. Thank you for very fast delivery!

Date of experience: May 2, 2025
Customer Care Team R. — US Birth Certificates Rep
7 months ago

Hello Robert,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Anitta

USBirthCertificates Team

Texas
1 review
0 helpful votes
Follow Tracy V.
Unfollow Tracy V.
Share Review
Report Review

I am waiting on my Birth certificate to come in the mail. I have done all I was asked

Date of experience: May 2, 2025
Customer Care Team R. — US Birth Certificates Rep
7 months ago

Hello Tracy,

We truly value your feedback. Rest assured, your document is being processed swiftly. If you have additional questions, contact us here: https://www.usbirthcertificates.com/contact-us.

Best regards, Anitta

USBirthCertificates Team


Excellent website
May 3, 2025
Previous review

Excellent website

Date of experience: April 23, 2025
Georgia
1 review
0 helpful votes
Follow Andrew W.
Unfollow Andrew W.
Share Review
Report Review

So confortble!
May 11, 2025

I'm so pleased with the service! The online platform made obtaining my birth certificate stress-free and comfortable.

Date of experience: May 1, 2025
Customer Care Team R. — US Birth Certificates Rep
7 months ago

Hello Andrew,

Thank you for taking the time to review our site! Your positive feedback is greatly appreciated, and we are delighted to hear that you were satisfied with our service.

Your comments will be taken into consideration as we strive to deliver an exceptional five-star experience during your next visit.

Best regards, Nicki

USBirthCertificates Team

California
1 review
0 helpful votes
Follow Leonor C.
Unfollow Leonor C.
Share Review
Report Review

.
May 8, 2025

...

Date of experience: April 28, 2025
Customer Care Team R. — US Birth Certificates Rep
7 months ago

Hello Leonor,

We sincerely appreciate you taking the time to share your experience with us at USBirthCertificates.com.

We regret that your experience was unsatisfactory and apologize for any inconvenience this has caused. At USBirthCertificates.com we are dedicated to providing quality service and meeting the expectations of our customers.

We would like to investigate your case further and find a suitable solution. To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.

We appreciate your feedback and value the opportunity to improve our services. We look forward to the opportunity to regain your trust in the future.

Yours sincerely, Anitta

USBirthCertificates.com Team

South Carolina
1 review
0 helpful votes
Follow Elizabeth O.
Unfollow Elizabeth O.
Share Review
Report Review

I got my info
May 6, 2025

I got my info from birth certificates
It was very good. It was very good.

Date of experience: April 26, 2025
Customer Care Team R. — US Birth Certificates Rep
8 months ago

Hello Elizabeth,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Anitta

USBirthCertificates Team

California
1 review
0 helpful votes
Follow Christopher D.
Unfollow Christopher D.
Share Review
Report Review

Torn dicumamt
May 6, 2025

The document was torn when received. Paid. Lot of money for this to happen. There was no resource to contact regarding this issue, meaning customer service.

Date of experience: April 26, 2025
Customer Care Team R. — US Birth Certificates Rep
8 months ago

Hello Christopher,

On behalf of the entire team, I express my deepest gratitude for the time you have taken to review our site. Your comments fill us with joy to know that you have been satisfied with our service.

Your words mean a great deal to us, and we are committed to using them as a strong motivator for improvement. We will certainly take your suggestions into consideration to improve our offerings and ensure that we provide you with a five-star service on your next visit.

To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us. Thank you again for your feedback. We look forward to the opportunity to serve you again and provide you with an even more exceptional experience.

Best regards, Nicki

USBirthCertificates Team

Texas
1 review
0 helpful votes
Follow Jeanne S.
Unfollow Jeanne S.
Share Review
Report Review

IA Birth Certificate App
May 4, 2025

This was a fairly easy application. The actual cost was misleading though.

Date of experience: April 29, 2025
Customer Care Team R. — US Birth Certificates Rep
3 months ago

Hello Jeanne,

We sincerely appreciate your review of our site. Knowing that you were satisfied with our service brings us joy.

Rest assured, we will carefully analyze your feedback to make necessary improvements and provide you with a consistently outstanding five-star service.

Best regards, Lauren

USBirthCertificates Team

Massachusetts
1 review
0 helpful votes
Follow Evan S.
Unfollow Evan S.
Share Review
Report Review

Needed it quick. Got it quick
May 4, 2025

Needed a birth certificate for this moronic real id they are forcing. Had a trip booked. Needed this fast. 6 business days I got it.

Date of experience: April 28, 2025
Customer Care Team R. — US Birth Certificates Rep
8 months ago

Hello Evan,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Nicki

USBirthCertificates Team

Ohio
1 review
0 helpful votes
Follow Sherri T.
Unfollow Sherri T.
Share Review
Report Review

Fast and easy
May 2, 2025
Updated review

Great service and easy to use. Thanks for making this available on line.

Date of experience: April 22, 2025
Customer Care Team R. — US Birth Certificates Rep
8 months ago

Hello Sherri,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Anitta

USBirthCertificates Team


Fast, easy to use
April 21, 2025
Previous review

Fast, easy to use

Date of experience: April 11, 2025
Pennsylvania
1 review
0 helpful votes
Follow Lori H.
Unfollow Lori H.
Share Review
Report Review

Quick and Easy
May 1, 2025

No issues with this process. Why do I need to have 50 characters for this review?

Date of experience: April 21, 2025
Customer Care Team R. — US Birth Certificates Rep
8 months ago

Hello Lori,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Nicki

USBirthCertificates Team

Minnesota
1 review
0 helpful votes
Follow Manuel R.
Unfollow Manuel R.
Share Review
Report Review

Miss
May 1, 2025

Good very good job on the first day and the second day of work for me

Date of experience: April 25, 2025
Customer Care Team R. — US Birth Certificates Rep
8 months ago

Hello Manuel,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Nicki

USBirthCertificates Team

Nevada
1 review
0 helpful votes
Follow Karen G.
Unfollow Karen G.
Share Review
Report Review

It's very hard to understand your company I paid for you to send me a birth certificate need it this week

Date of experience: April 21, 2025
Customer Care Team R. — US Birth Certificates Rep
8 months ago

Hello Karen,

We regret to hear about your concerns. Our team is actively reviewing your case to ensure a timely delivery. For further updates, please contact us here: https://www.usbirthcertificates.com/contact-us.

Best regards, Anitta

USBirthCertificates Team


Well everything was easy just hope they can get my...
April 21, 2025
Previous review

Well everything was easy just hope they can get my Birth Certificate Thank You

Date of experience: April 11, 2025
Wisconsin
1 review
0 helpful votes
Follow Donald M.
Unfollow Donald M.
Share Review
Report Review

Abc
April 29, 2025
Updated review

It was OK, but it was overpriced.
Yes, it really was.
For sure, overpriced.

Date of experience: April 19, 2025
Customer Care Team R. — US Birth Certificates Rep
8 months ago

Hello Donald,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.
Thank you for bringing this to our attention. We apologize for any inconvenience caused by the pricing process.

Your feedback is a vital tool in our journey towards continuous improvement.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Nicki

USBirthCertificates Team


Easy, fast
April 21, 2025
Previous review

Easy, fast.

Date of experience: April 11, 2025
Minnesota
1 review
0 helpful votes
Follow Cheeyang B.
Unfollow Cheeyang B.
Share Review
Report Review

I'm just want to know how long I will get my children birth certificate

Date of experience: April 18, 2025
Customer Care Team R. — US Birth Certificates Rep
8 months ago

Hello,

Thank you so much for taking the time to leave us a positive review!

Our team is actively reviewing your case to ensure a timely delivery. For further updates, please contact us here: https://www.usbirthcertificates.com/contact-us.

Best regards, Nicki

USBirthCertificates Team


I very need my child birth certificate A. S.A. P
April 21, 2025
Previous review

I very need my child birth certificate A. S.A. P

Date of experience: April 11, 2025
GB
1 review
0 helpful votes
Follow Dorothy A.
Unfollow Dorothy A.
Share Review
Report Review

Unsatisfied
April 28, 2025
Updated review

I haven't been able to contact them by phone or email. I'm confused because I need along form birth certificate.

Date of experience: April 18, 2025
Customer Care Team R. — US Birth Certificates Rep
8 months ago

Hello Dorothy,

We apologize for the inconvenience caused. We are working to address this issue promptly and provide you with your document. Please reach out via https://www.usbirthcertificates.com/contact-us for immediate support.

Best regards, Anitta
USBirthCertificates Team


...
April 21, 2025
Previous review

... mjgfddghnm

Date of experience: April 11, 2025
Spain
1 review
0 helpful votes
Follow John W.
Unfollow John W.
Share Review
Report Review

Recommended
April 26, 2025

The online process was super fast and incredibly convenient. No need to deal with traffic or wait in long lines. Just a few clicks and thata was all!

Date of experience: April 16, 2025
Customer Care Team R. — US Birth Certificates Rep
8 months ago

Hello John,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates. Com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Nicki

USBirthCertificates Team

Arizona
1 review
0 helpful votes
Follow Shyanne V.
Unfollow Shyanne V.
Share Review
Report Review

More costly than anticipated
April 25, 2025
Updated review

It was a seamless process. I still need to print the form and mail it but that seems fine One negative is that it was more costly that I thought was advertised. If I knew it would cost almost 100.00 I would have filled out my own form.

Date of experience: April 15, 2025
Customer Care Team R. — US Birth Certificates Rep
8 months ago

Hello Shyanne,

Thank you for bringing this to our attention. We apologize for any inconvenience caused by the pricing process.

Your feedback is a vital tool in our journey towards continuous improvement. We assure you that we will carefully analyze your review in order to enhance our service and provide you with an outstanding, five-star experience during your next visit.

To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us. Thank you for sharing your experience with us.

Kind regards, Nicki

USBirthCertificates Team


This was short and easy to follow
April 18, 2025
Previous review

This was short and easy to follow.

Date of experience: April 8, 2025
South Carolina
1 review
0 helpful votes
Follow Lucia G.
Unfollow Lucia G.
Share Review
Report Review

Not satisfied
April 25, 2025

I thought I was getting the birth certificate sent to me. So for my $69, all I got was a copy that I could print. I actually went to Vital Records and got the form and paid $12. So I just lost $69.

Date of experience: April 15, 2025
Customer Care Team R. — US Birth Certificates Rep
8 months ago

Hello Lucia,

We sincerely regret your unsatisfactory experience with our service. As a team, we strive to provide exceptional and satisfactory service to all of our customers.

We appreciate your feedback and would like to obtain more details about your concerns so that we can address them more effectively. Our goal is to continually improve and correct any mistakes we have made.

Please allow us to rectify this situation and regain your trust. We are here to listen to you and resolve any problems you have faced.

You can contact us through this link: https://www.usbirthcertificates.com/contact-us. We will be happy to assist you and provide you with the necessary assistance.

Yours sincerely, Anitta

USBirthCertificates Team

Ohio
1 review
0 helpful votes
Follow Daniel B.
Unfollow Daniel B.
Share Review
Report Review

2X a charm
April 24, 2025

Had issues trying to send copy of Driver's License when we lost internet service. I had to resubmit the information twice before it was accepted for review.

Date of experience: April 14, 2025
Customer Care Team R. — US Birth Certificates Rep
8 months ago

Hello Daniel,

We sincerely appreciate your review of our site. Knowing that you were satisfied with our service brings us joy.

Rest assured, we will carefully analyze your feedback to make necessary improvements and provide you with a consistently outstanding five-star service.

Best regards, Anitta

USBirthCertificates Team

Nebraska
1 review
0 helpful votes
Follow Annette S.
Unfollow Annette S.
Share Review
Report Review

Foreign Adopted child certified US birth certificate
April 24, 2025
Updated review

Overall, I had a positive experience. I needed to contact the local office of DHHS to help complete the request form since this was for an adopted child from a foreign country, but customer service was helpful.

Date of experience: April 14, 2025
Customer Care Team R. — US Birth Certificates Rep
8 months ago

Hello Annette,

We extend our sincerest appreciation for your review of our site. Your satisfaction with our service is a testament to the hard work and dedication of our team.

We value every piece of feedback we receive as it helps us identify areas for improvement. Your positive comments will serve as a catalyst for us to provide an enhanced and unparalleled five-star service during your future visits.

Thank you for sharing your experience and we eagerly await the chance to serve you again.

Best regards, Nicki

USBirthCertificates Team


Easy to complete
April 7, 2025
Previous review

Easy to complete

Date of experience: March 28, 2025