US Birth Certificates
business logo of US Birth Certificates

US Birth CertificatesReviews 1,212

4.6

From the business

US Birth Certificates mission is to ensure that receiving your birth certificate is done easily and securely.

Applying for vital records can be a confusing process and requirements vary by state, which can get confusing, that’s where we step in.


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US Birth Certificates Reviews Summary

The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.

This summary is generated by AI, based on text from customer reviews

service
108
This company responds to reviews on average within 15 days

Instant Feedback

4,589 reviews
Pennsylvania
1 review
0 helpful votes
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Good an thanks
March 30, 2024

Good pilot and I will continue to tell people about this

Date of experience: March 20, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Justin,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team

Illinois
1 review
0 helpful votes
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My inexperience was a factor
March 29, 2024
Updated review

On-line system confusing and caused delays and uncertainty.

US Birth Certificates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 19, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Lawrence,

We sincerely appreciate your feedback. At USBirthCertificates.com, we are committed to providing exceptional customer service and are always looking for ways to improve.

We regret that your experience did not meet your expectations and we value your feedback. Your comments help us identify areas where we can improve and we pledge to take them into consideration to provide you with even better service in the future.

We appreciate your time and feedback. To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us

Sincerely, Selena

USBirthCertificates Team


Quick and easy, instructions simple and easy to follow
February 26, 2024
Previous review

Quick and easy, instructions simple and easy to follow.

Date of experience: February 26, 2024
Kansas
1 review
0 helpful votes
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Fast and easy
March 29, 2024

I use this to get birth certificates for me and my son to go on a cruise it was fast and easy

Date of experience: March 19, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Tessa,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team

Tennessee
1 review
0 helpful votes
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Had to submit multiple documents before they finally accepted one as being good enough, the whole process took 2 or 3 weeks before the order was submitted and accepted. Once it cleared and was shipped though, I recieved it the very next day.

Date of experience: March 18, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Mary,

Thank you for taking the time to review our site! Your positive feedback is greatly appreciated, and we are delighted to hear that you were satisfied with our service.

Your comments will be taken into consideration as we strive to deliver an exceptional five-star experience during your next visit.

Best regards, Selena

USBirthCertificates Team

Texas
1 review
0 helpful votes
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Thank yo u
March 27, 2024

Thank you for your assistance it was quick and correct

Date of experience: March 17, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Travis,

We sincerely appreciate your review of our site. Knowing that you were satisfied with our service brings us joy.

Rest assured, we will carefully analyze your feedback to make necessary improvements and provide you with a consistently outstanding five-star service.

Best regards, Selena

USBirthCertificates Team

Colorado
1 review
0 helpful votes
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Very pleased with everything!
March 26, 2024

It was easy to understand the directions. If I had questions the help menu explained things better.

Date of experience: March 16, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Arlene,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Celine

USBirthCertificates Team

Virginia
1 review
0 helpful votes
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Very easy to navigate web site, received in great time.

Date of experience: March 11, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Tiphani,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Celine

USBirthCertificates Team

California
1 review
0 helpful votes
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Good
March 21, 2024

Easy to order online and quick turnaround for apply

Date of experience: March 11, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Clarissa,

We sincerely appreciate your review of our site. Knowing that you were satisfied with our service brings us joy.

Rest assured, we will carefully analyze your feedback to make necessary improvements and provide you with a consistently outstanding five-star service.

Best regards, Celine

USBirthCertificates Team

Arizona
1 review
0 helpful votes
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Procedure experience
March 21, 2024

It was fairly simple process. I provided the info requested and the vendor was thorough about requesting the proper proof of identity.

Date of experience: March 11, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Wallace,

Thank you for taking the time to review our site! Your positive feedback is greatly appreciated, and we are delighted to hear that you were satisfied with our service.

Your comments will be taken into consideration as we strive to deliver an exceptional five-star experience during your next visit.

Best regards, Celine

USBirthCertificates Team

Idaho
1 review
0 helpful votes
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So far not so good
March 21, 2024

Still have not received my order, reached out and no reply

Date of experience: March 11, 2024
Florida
1 review
0 helpful votes
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Top-notch customer service!
March 11, 2024

Friendly, helpful, and knowledgeable staff made the entire process smooth sailing. I'll definitely be returning for any future needs.

Date of experience: March 11, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Kristen,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Celine

USBirthCertificates Team

Arizona
1 review
0 helpful votes
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Quick and easy
March 10, 2024

The process of ordering was extremely easy and I received my birth certificates in a timely manner. Thank you!

Date of experience: March 10, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Dawn,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Selena

USBirthCertificates Team

Texas
1 review
0 helpful votes
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Great
March 8, 2024

It went very smoothly and it got here very fast...

Date of experience: March 8, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Sheila,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Celine

USBirthCertificates Team

Wisconsin
1 review
0 helpful votes
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Easy process!
March 8, 2024

Very satisfied with obtaining my order. When called to inquire about my order I was glad to talk with a live person.

Date of experience: March 8, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Sherri,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team

Georgia
1 review
0 helpful votes
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Faster service then I thought
March 7, 2024

No problems good service, will use again if needed

Date of experience: March 7, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Milicent,

Thank you for taking the time to review our site! Your positive feedback is greatly appreciated, and we are delighted to hear that you were satisfied with our service.

Your comments will be taken into consideration as we strive to deliver an exceptional five-star experience during your next visit.

Best regards, Selena

USBirthCertificates Team

Ohio
1 review
0 helpful votes
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The best and very reliable services.
March 5, 2024
Updated review

This is very good system, and it helps a lot on the process.

Date of experience: March 5, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Mohammad,

Thank you for taking the time to review our site! Your positive feedback is greatly appreciated, and we are delighted to hear that you were satisfied with our service.

Your comments will be taken into consideration as we strive to deliver an exceptional five-star experience during your next visit.

Best regards, Selena

USBirthCertificates Team


This is very good system
February 12, 2024
Previous review

This is very good system.

Date of experience: February 12, 2024
Ohio
1 review
0 helpful votes
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It is awesome
March 2, 2024

Awesome website very efficient and easy a little costly but well worth it!

Date of experience: March 2, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Cathlin,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team

Pennsylvania
1 review
0 helpful votes
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Copy of Birth Certificate
March 1, 2024

Easy to fill out. Didn't get a picture of both sides of my ID, but was able to talk to someone on the phone and she walked me through the steps and made it easy for me.

Date of experience: March 1, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Rigoberto,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Selena

USBirthCertificates Team

Maine
1 review
0 helpful votes
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Last time it was $50 and that included everything, obviously that was another company. With there charge $59 the additional $29 is not mentioned

US Birth Certificates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 1, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Gayle,

We appreciate your comments, as they help us to improve. We regret that we did not meet your expectations on this occasion. We will take your comments into account in order to continue improving.

To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us

We appreciate your understanding and look forward to the opportunity to serve you better in the future.

Yours sincerely, Selena

USBirthCertificates Team

Illinois
1 review
0 helpful votes
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Awesome!
March 1, 2024

This site is awesome! Duplicate copies of Birth Certificates without having to personally travel for it! Love It!

Date of experience: March 1, 2024
Customer Care Team R. — US Birth Certificates Rep
over a year old

Hello Phyllis,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Selena

USBirthCertificates Team