US Birth Certificates
business logo of US Birth Certificates

US Birth Certificates

Overview

The company has established a strong reputation for its efficient and user-friendly service in obtaining birth certificates, with numerous customers praising the speed and convenience of the online process. The exceptional customer service, particularly from team members like John and Melissa, has been highlighted as a key strength, contributing to a seamless experience for users. However, some customers expressed concerns regarding the clarity of printed documents and occasional confusion about the process. Overall, the feedback reflects a positive sentiment, with many customers recommending the service for its reliability and ease of use.

This summary is generated by AI, based on text from customer reviews

service
104
This company responds to reviews on average within 15 days

Instant Feedback

4,474 reviews
How would you rate US Birth Certificates?
grey star
grey star
grey star
grey star
grey star
New York
1 review
0 helpful votes
Follow Melba W.
Unfollow Melba W.
Send Message
Share Review
Report Review

Trustworthy!
December 8, 2023

Melissa provided excellent service, making the entire process smooth and quick. Doing this from home was so convenient and comfortable. Highly impressed with the efficiency!

Date of experience: December 8, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Melba,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Natti

USBirthCertificates Team

Florida
1 review
0 helpful votes
Follow Jack S.
Unfollow Jack S.
Send Message
Share Review
Report Review

Great service
October 23, 2023

Great value for the service provided. The convenience of ordering my birth certificate online at an affordable price was remarkable. Efficient, economical, and top-notch service!

Date of experience: October 23, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Jack,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Leyre

USBirthCertificates Team

California
1 review
0 helpful votes
Follow Geneva G.
Unfollow Geneva G.
Send Message
Share Review
Report Review

Customer service was exceptional
October 9, 2023

Sophie provided excellent service in assisting me with my birth certificate. Her customer service was exceptional, and everything was completed without any complications. Highly recommended!

Date of experience: October 9, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Geneva,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Sara

USBirthCertificates Team

Oklahoma
1 review
0 helpful votes
Follow Ronald J.
Unfollow Ronald J.
Send Message
Share Review
Report Review

Proper documents
August 30, 2024

It'was good I suppose it seems to flow easily it needs to be more in layman's terms

Date of experience: August 20, 2024
Indiana
1 review
2 helpful votes
Follow Caleb H.
Unfollow Caleb H.
Send Message
Share Review
Report Review

Bull$#*!
January 8, 2023

They did not care about when you got your birth certificate, I needed one and they took my money and then took their sweet $#*! time getting in touch with me and I never even got it. I'm just 50 dollars in the hole. DO NOT USE THIS WEBSITE.

Date of experience: January 8, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Hi Caleb,

We apologize for any misunderstanding on our service and pricing.

To review your case and help you solve your request, we suggest you contact our support team so that they can assist you with anything related to your account or escalate it if necessary.

You can do so directly here: https://www.usbirthcertificates.com/contact-us

Thanks

UsBirthCertificates Team

Arizona
1 review
0 helpful votes
Follow Renay P.
Unfollow Renay P.
Send Message
Share Review
Report Review

Official Documents
August 10, 2023

My original research led me to a company that is higher priced and does Not issue the documents. After paying that fee I realized they were not a good helper.

Date of experience: August 10, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear Renay,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Sincerely,

USBirthCertificates Team

California
1 review
0 helpful votes
Follow MARIA C.
Unfollow MARIA C.
Send Message
Share Review
Report Review

Easy to follow.
July 20, 2024

This was very easy to follow and I received it on time.I would reccommend this to anyone who needs a copy of their birth certificate.

Date of experience: July 10, 2024
Customer Care Team R. US Birth Certificates Rep
12 months ago

Hello Maria,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Amy

USBirthCertificates Team

Washington
1 review
0 helpful votes
Follow Sasha B.
Unfollow Sasha B.
Send Message
Share Review
Report Review

Fast and simple
April 26, 2024

Very helpful, simple, and easy. Honestly liked the process and received my birth certificate in a week and a half with no issues or having to go looking for a office.

Date of experience: April 16, 2024
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Sasha,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Erin

USBirthCertificates Team

Georgia
1 review
0 helpful votes
Follow Ed A.
Unfollow Ed A.
Send Message
Share Review
Report Review

Smooth from start to finish
October 22, 2023

FinishStreamlined application process with clear instructions. Acquiring my birth certificate was stress-free, and the whole experience was smooth from start to finish. Highly recommended!

Date of experience: October 22, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Ed,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Zoe

USBirthCertificates Team

Florida
1 review
0 helpful votes
Follow Leo C.
Unfollow Leo C.
Send Message
Share Review
Report Review

Their customer service is unbeatable!
August 1, 2023

USBirthCertificates.com customer service is unbeatable. They resolved all my questions and guided me through every step of the process. Friendly and dedicated team that cares about their customers.

Date of experience: August 1, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Dear Leo,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Sincerely,

USBirthCertificates Team

Pennsylvania
2 reviews
0 helpful votes
Follow Gwendolyn D.
Unfollow Gwendolyn D.
Send Message
Share Review
Report Review

SATISFIED
August 30, 2024

Very Informative, professional and helpful like the way things were handled

Date of experience: August 20, 2024
Georgia
1 review
0 helpful votes
Follow Lawrence L.
Unfollow Lawrence L.
Send Message
Share Review
Report Review

Melissa's Friendly and Effortless Assistance
July 27, 2024

Melissa's outstanding customer service was greatly appreciated. She was friendly and efficient, making the process effortless and enjoyable.

Date of experience: July 17, 2024
Customer Care Team R. US Birth Certificates Rep
12 months ago

Hello Lawrence,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Elle

USBirthCertificates Team

California
1 review
0 helpful votes
Follow Willie I.
Unfollow Willie I.
Send Message
Share Review
Report Review

Sophie and her team provided outstanding support.
October 18, 2023

Sophie and her team provided outstanding support in obtaining my birth certificate. Their attention to detail and responsiveness made the process a breeze. I couldn't be happier with their service!

Date of experience: October 18, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Willie,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Erin

USBirthCertificates Team

Japan
1 review
1 helpful vote
Follow MO M.
Unfollow MO M.
Send Message
Share Review
Report Review

My parents are Italian but I was born in New Jersey, I decided to acquire my second Italian nationality and one of the required documents is the birth certificate. I requested the document online through this website, without leaving my house and I obtained it quickly, I had a couple of doubts and I admit that I am one of those people who does not get used to online procedures and calls a thousand times to customer service before processing the order and they attended me even on a Sunday. I received my birth certificate in the stipulated time and I am very grateful, finally very soon besides being American, I will be Italian.

Date of experience: May 28, 2020
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Mo!

Thank you very much for giving us this feedback. We really appreciate it. What a joy to read this kind of review.

Stay well! Best regards

-UsBirthCertificates

Washington
1 review
0 helpful votes
Follow robert t.
Unfollow robert t.
Send Message
Share Review
Report Review

Feedback
August 29, 2024

It's too confusing. All I know is I need my birth certificate for my employer soon.

US Birth Certificates attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 19, 2024
Customer Care Team R. US Birth Certificates Rep
11 months ago

Hello Robert,

We apologize for your unsatisfactory experience with our service. We value your feedback and will use it to improve.

Please allow us to rectify the situation and regain your trust. To contact our customer service team, please use the following link: https://www.usbirthcertificates.com/contact-us.

Sincerely, Lelie

USBirthCertificates Team

Pennsylvania
1 review
0 helpful votes
Follow Fred Z.
Unfollow Fred Z.
Send Message
Share Review
Report Review

Two thumbs up!
October 5, 2023

Sophie and the team's responsiveness and efficiency were impressive. They took the stress out of getting my birth certificate, and I'm grateful for their excellent service. Two thumbs up!

Date of experience: October 5, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Fred,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Clara

USBirthCertificates Team

California
1 review
0 helpful votes
Follow Genevieve J.
Unfollow Genevieve J.
Send Message
Share Review
Report Review

Clear and Straightforward Guidance from John
July 21, 2024

The support I received was top-notch. John provided excellent assistance, making sure every step of the process was clear and straightforward.

Date of experience: July 11, 2024
Customer Care Team R. US Birth Certificates Rep
12 months ago

Hello Genevieve,

Thank you so much for taking the time to leave us a positive review! We are glad to hear that you had a satisfactory experience with our services.

At USBirthCertificates.com, we strive to provide quality service and exceed our customers' expectations. Your positive review is a valuable testament to our commitment and motivates us to continue working hard to provide you with excellent service.

We sincerely appreciate your confidence in us and look forward to serving you again in the future. If there is anything else we can help you with, please do not hesitate to contact us.

Thank you again for your support and for choosing us as your service provider!

Best regards, Leyre

USBirthCertificates Team

New York
1 review
0 helpful votes
Follow Johanna W.
Unfollow Johanna W.
Send Message
Share Review
Report Review

John's Clear Explanations and Availability
July 25, 2024

The level of customer service was amazing. John took the time to explain everything and was always available to help with any questions.

Date of experience: July 15, 2024
Customer Care Team R. US Birth Certificates Rep
12 months ago

Hello Johanna,

We extend our sincerest appreciation for your review of our site. Your satisfaction with our service is a testament to the hard work and dedication of our team.

We value every piece of feedback we receive as it helps us identify areas for improvement. Your positive comments will serve as a catalyst for us to provide an enhanced and unparalleled five-star service during your future visits.

Thank you for sharing your experience and we eagerly await the chance to serve you again.

Best regards, Lizzie.

USBirthCertificates Team

New Jersey
1 review
0 helpful votes
Follow Shannon C.
Unfollow Shannon C.
Send Message
Share Review
Report Review

A testament to efficiency!
May 7, 2024

I needed my birth certificate urgently, and this service ensured I got it in no time. The seamless process and speedy delivery exceeded my expectations.

Date of experience: April 25, 2024
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Shannon,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Anne

USBirthCertificates Team

California
1 review
0 helpful votes
Follow Heather G.
Unfollow Heather G.
Send Message
Share Review
Report Review

Truly exceptional!
October 7, 2023

I can't thank John and the team enough for their outstanding service. They guided me step by step, and I had my birth certificate in hand sooner than I thought possible. Truly exceptional!

Date of experience: October 7, 2023
Customer Care Team R. US Birth Certificates Rep
over a year old

Hello Heather,

Thank you very much for your positive review! We are pleased to hear that you were satisfied with our services.

At USBirthCertificates.com, we strive to provide exceptional service and a flawless experience to our valued customers. Your satisfaction is our priority and we are happy to have met your expectations.

We appreciate your time to share your experience and your confidence in our services. We will always be here to assist you with any other needs that may arise.

Thank you again for your support!

Best regards, Clara

USBirthCertificates Team