website thubmnail of Patpat US
How would you rate Patpat US?
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Michigan
1 review
0 helpful votes
Follow annette c.
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I have order 30+ clothing items over the past year. Quality has been good. The return process is easy and simple. Ben helped me with my most recent return and it was done very quickly on a Sunday!

The red maternity dress posted has very nice quality material - it is flowly and a beautiful color.

Date of experience: January 25, 2021
Canada
1 review
2 helpful votes
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I bought baby's clothes as gift. I am happy to found that the material is of good quality, and that the clothes are very cute and lovely. Fastest online customer service response I have ever experience. They resolved my mistake in the order in no time. Reasonable price, prompt and great customer service, I am satisfied with this purchase and will recommend to my friends.

Date of experience: March 31, 2021
Massachusetts
1 review
0 helpful votes
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I ordered five nursing shirts from Patpat. I requested a refund for two of them and wanted the third one in a different color. They responded very fast, were very keen on resolving the issue and on top of everything, they allowed me to keep all the shirts and still gave me a refund for the three shirts that didn't fit so well. What an awesome deal! So happy! Definitely shopping there again!

Date of experience: March 4, 2021
North Carolina
1 review
0 helpful votes
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Great customer service!
January 17, 2021

Susie B from customer service was so great! I ordered two pair of maternity jeans. Long story short they couldn't fit and I didn't realize that I couldn't return them. Susie still issued a refund for me that she didn't have to do and I got to keep to jeans do gift to someone else. Highly recommended this company. I will be buying more in the future.

Date of experience: January 16, 2021
California
1 review
0 helpful votes
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Absolutely love to buy clothes for my kids from their website. They have really lovely clothes for kids of all ages and variety and different options. Will purchase again and again. Recommend to family and friends as well as anyone else. Customer service is also helpful and understanding.

Date of experience: July 16, 2021
New Mexico
1 review
0 helpful votes
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I ordered a few 9-12 outfits while my baby was still 7-8 months. Now I'm wondering if the clothes will arrive on time for me to even use them, as baby turned 9 months a couple weeks ago, and they are still not here. Hope it arrives soon, or I'll have to return them. Size up on your clothes to give time for shipping

Date of experience: February 26, 2021
Colorado
1 review
0 helpful votes
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Friendly service and fun products
August 13, 2021

I've had a positive experience with Patpat.com. I liked that they did a 50% of a number of items. I really like one of the dresses I bought and a nursing shirt. It's hard to find cute nursing shirts, and they have some on their site! Their customer service is helpful and friendly.

Date of experience: August 13, 2021
Illinois
1 review
0 helpful votes
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I ordered seven maternity wear for the first time from patpat. I was not sure about the quality.
After receiving my order I am glad that their quality is outstanding and super comfortable. Highly recommend their maternity wear.
Even the customer service is prompt.
Very much satisfied with the purchase, price and Customer service.

Date of experience: February 28, 2021
Texas
1 review
1 helpful vote
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LOVE IT
June 9, 2022

The quality and price are great, really fashionable clothes for the little ones, and the service is outstanding! I bought a duplicate item by mistake, and they issued a voucher with no issues!

Date of experience: June 8, 2022
Florida
1 review
0 helpful votes
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Great customer service
February 16, 2021

I ordered some nursing bras and a pumping bra. The pumping bra came in the wrong size even though the bag showed it was the size I ordered. After back and forth messaging the company they decided to send me a new bra in the size I need and to just keep or re-gift the incorrect bra. They processed everything and my new bra is now on it's way. I was at first disappointed in the company, but how they take care of their customers gave me peace of mind with ordering from them.

Thank you Patpat!

Date of experience: February 15, 2021
Minnesota
1 review
0 helpful votes
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I have ordered numerous outfits from Patpat and have been very satisfied. I like that you can use paypal for a secure checkout experience and the kids clothing is unique and so cute! I have also ordered a lot of mama and me outfits and love them!

Date of experience: July 2, 2021
Texas
1 review
2 helpful votes
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The products have spectacular quality. I had an incident with the size of the products that I bought and their response left me in shock, they treated me in a unique way. For me, they won a customer for life!

Date of experience: March 31, 2021
Pakistan
2 reviews
0 helpful votes
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I received a parcel with incorrect measurement so I raised a concern with PatPat, after confirmation of my concern, I was refunded complete amount of the item in few working days.
PatPat's customer support is awesome.

Date of experience: January 24, 2021
Canada
1 review
0 helpful votes
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PatPat Review
January 26, 2021

I ordered Christmas pyjamas and my order was delayed due to covid, which was out of PatPat's control. Casseylene with their customer service department went above and beyond to ensure that I was happy. I will absolutely be a return customer because of her excellent customer service.

Date of experience: January 25, 2021
Utah
1 review
0 helpful votes
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The quality of the products is fantastic! The customer service is wonderful and the response time is so fast! I had some items not fit and the problem was resolved within a day. Couldn't be happier! Will definitely shop here again.

Date of experience: February 12, 2021
Ireland
1 review
0 helpful votes
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I love Pat Pat
June 16, 2021

It was the first time I bought on the…
It was the first time I bought on the site, I was very well infected, I made the purchases I was passionate about the products. I am very happy with the site and will buy more often.

Date of experience: June 16, 2021
Texas
1 review
0 helpful votes
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I had order shirts for my husband and kids. The size was too big for the size I had order. But Patpat costumer service was quick response and provide me with option and I was glad they were able to help me.

Date of experience: April 27, 2021
Maryland
1 review
0 helpful votes
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Love dress
February 19, 2022

True to its size. Very cozy and comfortable. Material is good as well. Washed before putting on and did not stretch out.

Date of experience: February 19, 2022
Massachusetts
1 review
0 helpful votes
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Excellent Customer Service
December 28, 2020

The items I ordered were not to size but Crystal from PatPat was able to resolve the issue very quickly. Excellent customer service and good quality products!

Products used:

Pajamas

Date of experience: December 27, 2020
Florida
1 review
0 helpful votes
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Happy with clothing!
August 16, 2021

Happy with clothing. Great prices. Great selection. Returns through online was easy and straight forward. I would buy from PatPat again and recommend to friends.

Date of experience: August 15, 2021

Overview

Patpat US has a rating of 4.9 stars from 88 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Patpat US most frequently mention customer service and good quality. Patpat US ranks 203rd among Clothing sites.

service
63
value
63
shipping
62
returns
51
quality
61