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US-Appliance Reviews Summary
US Appliance generally enjoys a positive reputation, with customers praising competitive pricing, a wide selection, and effective communication throughout the ordering process. Many appreciate the helpfulness of customer service representatives, especially when resolving issues. However, significant concerns arise regarding delivery delays, particularly during the pandemic, with some customers experiencing prolonged wait times and poor handling by delivery personnel. Additionally, issues with product quality and return policies have been noted. Overall, while there are commendable aspects of their service, the company must address delivery reliability and support to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Outstanding service and price. Easy transaction, and fast delivery.
I am building a new house and have researched my appliance preferences. Happy I found what I need here at great prices.
Great experience, thanks for selling ADA equipment.
Website is easy to use and informative.
Nice service when the top was bent - I felt cared for by Customer care by Lynn Ive never ordered off internet but I have recommended your compay to a friend who is planning on ordering her new high end stove/oven I did tellher to open the boxes immediately to check on the product condition - would be nice to have 30 days to notice something.
Quick and easy - thanks!
Quick and easy. Price is excellent for product.
The live chat with Dom was very helpful. I was given the 800# to Dacor and called them first to verify specifications before ordering. I feel confident that I have the right items purchased.
However upon installation it was discovered that DACORs assembly of the down draft was lacking in 2 screws that were actually located in the bottom of the item instead of being screwed into their corresponding holes. We had to take the entire thing apart and yes there they where lying loose at the bottom. 45 additional minuets to take apart and the put back together. DACOR needs to tighten up their supervision when these are assembled.
Ease of shopping. Only reason I gave one star re how pleased we are with product received is because it is for a new home and has not been installed yet.
Very easy to order. We had a dent in item and had no problem get it replaced and the service was amazing... I thought with the prices this was too good to be true! I will always buy from US appliances! One happy customers!
Very good prices, easy to use website, I like the free shipping!
This purchase is a significant donation to the Ronald McDonald house charities in the District of Columbia
Very professional - did have to call to confirm order, some sort of email issue. But once that was done, entire order went very smooth.
This was quick, easy, and great pricing! I will be back!
Best prices, availability and shipping.
Very informative. Quick and easy.
The prices are great. The freight company that delivered the washer and dryer, ABF was amazing. From the coordination of delivery, great follow through, and the delivery guy was very nice, dropped it in the garage, just as efficient as UPS/FedEx.
Washer and dryer were in perfect condition, saved about $600. Over HomeDepot/Lowes. Overall it was well worth order through US Appliance.com.
Great Deals, Free Shipping. Can't go wrong!
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The only thing missing is the country of manufacture. I am hoping fo American made I would have been happier with U.S manufactured. The top burners had a disconnected wire and would not light, a service call did get it fixed four days later.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members