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US-Appliance Reviews Summary
US Appliance generally enjoys a positive reputation, with customers praising competitive pricing, a wide selection, and effective communication throughout the ordering process. Many appreciate the helpfulness of customer service representatives, especially when resolving issues. However, significant concerns arise regarding delivery delays, particularly during the pandemic, with some customers experiencing prolonged wait times and poor handling by delivery personnel. Additionally, issues with product quality and return policies have been noted. Overall, while there are commendable aspects of their service, the company must address delivery reliability and support to enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Great experience Ordered a Refrigerator and dishwasher. The Refrigerator was damaged and returned. Customer support was professional, friendly and very helpful.
Very well organized website and great prices. Thanks
Overall it was a good experience.
Ordering was great and good discounts. There was freight damage by carrier which was beyond your control. But you squared it away well and timely. Thank you.
Very easy.
I have ordered from you before for 2 other appliances and was very satisfied with the products prices and your quick deliveries.
It was easy to place the order
Great prices, quality product. Best deal
I liked the fact that I had so many choices. Easy to shop on your site.
You had what I exactly needed and was sent to it immediately for ordering. Order process was quick and easy. Less than 5 mins total time spent looking to ordering to paying!
I read some bad reviews about poor customer services.
I can't give you 4-5 stars since I don't get good yet.
I decided to buy from here because it save me $80 and free shipping
Great prices on the exactly items I wanted. The site navigation is not ideal, there is a lot of bounce back when adding items. Overall a great experience.
EASY WEBSITE - GREAT PRICING. I'm thrilled with my new refrigerator. I recently recommended US Appliances to a friend who is looking to update ALL her kitchen appliances!
YOU MAKE IT SO EASY. WISH YOU OFFERED INSIDE DELIVERY!
Good site to find what info and product that fit me needs.
Site is easy to navigate.
Great prices and was able to easily find what I needed. Thank you
Nice website. Maybe add a compare option at some time?
Website is easy to use.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members