If you want your children to be severely injured with only teenage staffers watching the action, then you must take them to Urban Air. If you want to be signed up for an annual contract, where no one tells you that, then you must sign up at Urban Air.
This is a criminal enterprise. Avoid it like the plague. They just want to steal your money. It's filthy and stinky as well.
Staff here is great they don't care unless someone is being hurt. They try to divide big n small kids which is awesome. My daughter is always having fun. The drawbacks are there is not one entrance and one exit to some of the attractions. So if u have little ones makes it hard to keep track of them. Also the staff they have is great but they need more. Food takes forever and some of the attractions don't stay open. Overall great place to have fun.