business logo of Upwork

UpworkReviews 2,134

2.3

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Upwork?
grey star
grey star
grey star
grey star
grey star

Upwork Reviews Summary

Upwork has a rating of 2.3 stars from 2,134 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 7th among Freelancing sites.

service
541
value
523
shipping
284
returns
331
quality
512
This company does not typically respond to reviews

We monitor reviews for authenticity

Kenya
5 reviews
9 helpful votes
Follow Benaiah T.
Unfollow Benaiah T.
Share Review
Report Review

Good Site
June 18, 2020

Getting orders on the website has never been easy. However, securing the first order on working on it efficiently guarantees a successful future with voluminous orders.

Date of experience: June 17, 2020
Pakistan
1 review
0 helpful votes
Follow Rehan S.
Unfollow Rehan S.
Share Review
Report Review

I am using Upwork for 8 months as a freelancer and found the following

1.95% of the clients are professional
2. This platform supports freelancer as well as client equally
3. Applying to the job using connects is the best part of it to minimizing the spam and filter out the best freelancer.

Date of experience: June 17, 2020
Massachusetts
1 review
0 helpful votes
Follow Emily F.
Unfollow Emily F.
Share Review
Report Review

The best part about upwork is that they don't just cater to the client, but have a ton of benefits for the freelancer as well! Insights, awards and super helpful job posting emails that get sent weekly. It's a super intuitive platform. Highly recommend.

Date of experience: June 17, 2020
Bangladesh
1 review
0 helpful votes
Follow Sakib H.
Unfollow Sakib H.
Share Review
Report Review

I'm working with upwork for a couple of months now. Due to my low activity, I have not done much job till now but whatever I did, I am very satisfied with the working environment. Its safe, its easy, its modest and most of all, it's fun.

Date of experience: June 17, 2020
New Hampshire
1 review
0 helpful votes
Follow David G.
Unfollow David G.
Share Review
Report Review

UpWork helped me transition away from the office without a lot of knowledge about contacts, invoicing, etc. I strongly recommend UpWork as a way to get your career started in the remote/freelance game.

Date of experience: June 16, 2020
India
1 review
0 helpful votes
Follow mayur K.
Unfollow mayur K.
Share Review
Report Review

Career booster
June 16, 2020

Upwork prove career booster for me, got lost of new opportunity, amazing experience, best freelancing site i ever work, high recommendation from me to every client and freelancer.

Date of experience: June 16, 2020
GB
1 review
0 helpful votes
Follow Jake T.
Unfollow Jake T.
Share Review
Report Review

Great service
June 16, 2020

I've used Upwork as a freelance software engineer for the past few years. Upwork as a service does a good job of protecting both freelancers and clients during disputes and their customer service is fast and efficient. The chat, video and phone call services have all been good when I've used them. No complaints here! I would (and do) recommend Upwork to friends and family.

Date of experience: June 16, 2020
Argentina
1 review
0 helpful votes
Follow Pablo R.
Unfollow Pablo R.
Share Review
Report Review

My digital nomade project grew in one year in a great way. There is always work and great feedback can be established with clients. It's excellent. Recommended

Date of experience: June 16, 2020
India
1 review
0 helpful votes
Follow Ritik V.
Unfollow Ritik V.
Share Review
Report Review

Providing the best platform to people and I am having a great experience on Upwork, willing to get more projects and work more attentively with more passion.

Date of experience: June 15, 2020
Pakistan
1 review
0 helpful votes
Follow Muhammad Z.
Unfollow Muhammad Z.
Share Review
Report Review

Upwork is really an amazing platform which provides equal opportunity to all freelancers. I am having great success here in short period of time with best experience with the clients all around the globe. Upwork team is really supportive and they try their best to solve any problems while using Upwork. Highly recommended platform for the one with great skills.

Date of experience: June 15, 2020
Pakistan
1 review
0 helpful votes
Follow Kiran S.
Unfollow Kiran S.
Share Review
Report Review

Upwork is the best freelance platform. The experience with Upwork is far better than others. It connects me with various clients around the world who demand the services that I provide. I can easily manage my personal and professional life since it allows me to work from home.

Date of experience: June 15, 2020
Philippines
1 review
0 helpful votes
Follow Rowena B.
Unfollow Rowena B.
Share Review
Report Review

Game changer
June 15, 2020

Started with Upwork since 2011 (formerly Odesk) and that became the turning point of my life. I got financially stable than the usual 9-5 jobs I have had prior to freelancing. The security, especially when it comes to payments, is what makes Upwork exceptional as they have made it a safer ground for talents to be well compensated with their services and hard work. Also, this is the place where you can be safe and less likely to get scammed by fake employers. Trust me! I am going 9 years in using the platform.

Date of experience: June 14, 2020
Bangladesh
1 review
0 helpful votes
Follow Rumman U.
Unfollow Rumman U.
Share Review
Report Review

I have worked on several freelancing projects on different sites. The experience with Upwork is far better than others since the clients are knowledgeable with proper requirement specifications.

Date of experience: June 14, 2020
Pakistan
1 review
0 helpful votes
Follow Uzair A.
Unfollow Uzair A.
Share Review
Report Review

Upwork review
June 13, 2020

Upwork has provided me a platform to earn money by utilizing my skills. It connects me with various clients around the world who demand the services that I provide (i. E. data analytics and management consultancy). Moreover, I can easily manage my personal and professional life since it allows me to work from home.

Date of experience: June 13, 2020
Italy
1 review
0 helpful votes
Follow G R.
Unfollow G R.
Share Review
Report Review

Of all the freelancer platforms out there, Upwork is certainly the best. Thanks to the many and different daily job offers, to the certainty of meeting only top professionals, and to a team always supporting every need of its community, Upwork has been able to demonstrate that freelancing is a serious thing and a true lifestyle for creatives from all over the world. Obviously there are many things that could be improved, since generally speaking it's always possible to do better, but the changes over the years have been many and each of these has brought more and more benefits to all the clients and freelancers who meet every day on Upwork with the aim of giving life to projects of all kinds.

Date of experience: June 13, 2020
India
1 review
0 helpful votes
Follow Manish K.
Unfollow Manish K.
Share Review
Report Review

My life has been changed because of you Upwork team and I am really happy to work on Upwork as freelancer.

Thank you for making life good.

Date of experience: June 13, 2020
Florida
1 review
0 helpful votes
Follow Crucita D.
Unfollow Crucita D.
Share Review
Report Review

I am a three years freelancer working on the Upwork platform. My skill and abilities range from coaching dissertations to helping and supporting students while doing their master and doctorate's thesis. Sometimes I had specific problems with some students, but Upwork was always protecting me (and my hours worked) as a freelancer.
I look forward to continuing to work with them.

Date of experience: June 12, 2020
Slovakia
1 review
0 helpful votes
Follow Matej M.
Unfollow Matej M.
Share Review
Report Review

UpWork is a Professional Freelancer Platform where you can build up nice career and find a lot of interesting projects.

Date of experience: June 12, 2020
Pakistan
1 review
0 helpful votes
Follow Rana A.
Unfollow Rana A.
Share Review
Report Review

I have found Upwork to be a very good online workspace. It has a very good platform and it provides a range of tools and resources to work efficiently and conveniently. Additionally, the community is very diverse with dynamic and active support forums, in case you face any issues.

The only suggestion I have at the moment is perhaps increase number of connects for a new account and decrease processing time of the payments or the % of the fee for growing accounts.

I'm really enjoying my time here. Highly recommended!

Date of experience: June 12, 2020
Serbia
1 review
0 helpful votes
Follow Milos O.
Unfollow Milos O.
Share Review
Report Review

I'm a full-time freelancer on Upwork for several years and I find it exciting and fun. True this period I did not face any problem, I couldn't solve by myself. It can be better in solving system bugs and technical issues. Otherway, I recommend it!

Date of experience: June 12, 2020

From the business

Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!


upwork.com
Founded in 2015
Mountain View,, CA, United States