On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Upwork has a rating of 2.3 stars from 2,134 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 7th among Freelancing sites.
We monitor reviews for authenticity
Getting orders on the website has never been easy. However, securing the first order on working on it efficiently guarantees a successful future with voluminous orders.
I am using Upwork for 8 months as a freelancer and found the following
1.95% of the clients are professional
2. This platform supports freelancer as well as client equally
3. Applying to the job using connects is the best part of it to minimizing the spam and filter out the best freelancer.
The best part about upwork is that they don't just cater to the client, but have a ton of benefits for the freelancer as well! Insights, awards and super helpful job posting emails that get sent weekly. It's a super intuitive platform. Highly recommend.
I'm working with upwork for a couple of months now. Due to my low activity, I have not done much job till now but whatever I did, I am very satisfied with the working environment. Its safe, its easy, its modest and most of all, it's fun.
UpWork helped me transition away from the office without a lot of knowledge about contacts, invoicing, etc. I strongly recommend UpWork as a way to get your career started in the remote/freelance game.
Upwork prove career booster for me, got lost of new opportunity, amazing experience, best freelancing site i ever work, high recommendation from me to every client and freelancer.
I've used Upwork as a freelance software engineer for the past few years. Upwork as a service does a good job of protecting both freelancers and clients during disputes and their customer service is fast and efficient. The chat, video and phone call services have all been good when I've used them. No complaints here! I would (and do) recommend Upwork to friends and family.
My digital nomade project grew in one year in a great way. There is always work and great feedback can be established with clients. It's excellent. Recommended
Providing the best platform to people and I am having a great experience on Upwork, willing to get more projects and work more attentively with more passion.
Upwork is really an amazing platform which provides equal opportunity to all freelancers. I am having great success here in short period of time with best experience with the clients all around the globe. Upwork team is really supportive and they try their best to solve any problems while using Upwork. Highly recommended platform for the one with great skills.
Upwork is the best freelance platform. The experience with Upwork is far better than others. It connects me with various clients around the world who demand the services that I provide. I can easily manage my personal and professional life since it allows me to work from home.
Started with Upwork since 2011 (formerly Odesk) and that became the turning point of my life. I got financially stable than the usual 9-5 jobs I have had prior to freelancing. The security, especially when it comes to payments, is what makes Upwork exceptional as they have made it a safer ground for talents to be well compensated with their services and hard work. Also, this is the place where you can be safe and less likely to get scammed by fake employers. Trust me! I am going 9 years in using the platform.
I have worked on several freelancing projects on different sites. The experience with Upwork is far better than others since the clients are knowledgeable with proper requirement specifications.
Upwork has provided me a platform to earn money by utilizing my skills. It connects me with various clients around the world who demand the services that I provide (i. E. data analytics and management consultancy). Moreover, I can easily manage my personal and professional life since it allows me to work from home.
Of all the freelancer platforms out there, Upwork is certainly the best. Thanks to the many and different daily job offers, to the certainty of meeting only top professionals, and to a team always supporting every need of its community, Upwork has been able to demonstrate that freelancing is a serious thing and a true lifestyle for creatives from all over the world. Obviously there are many things that could be improved, since generally speaking it's always possible to do better, but the changes over the years have been many and each of these has brought more and more benefits to all the clients and freelancers who meet every day on Upwork with the aim of giving life to projects of all kinds.
My life has been changed because of you Upwork team and I am really happy to work on Upwork as freelancer.
Thank you for making life good.
I am a three years freelancer working on the Upwork platform. My skill and abilities range from coaching dissertations to helping and supporting students while doing their master and doctorate's thesis. Sometimes I had specific problems with some students, but Upwork was always protecting me (and my hours worked) as a freelancer.
I look forward to continuing to work with them.
UpWork is a Professional Freelancer Platform where you can build up nice career and find a lot of interesting projects.
I have found Upwork to be a very good online workspace. It has a very good platform and it provides a range of tools and resources to work efficiently and conveniently. Additionally, the community is very diverse with dynamic and active support forums, in case you face any issues.
The only suggestion I have at the moment is perhaps increase number of connects for a new account and decrease processing time of the payments or the % of the fee for growing accounts.
I'm really enjoying my time here. Highly recommended!
I'm a full-time freelancer on Upwork for several years and I find it exciting and fun. True this period I did not face any problem, I couldn't solve by myself. It can be better in solving system bugs and technical issues. Otherway, I recommend it!
Answer: They are horrible. Every freelancer I've gotten from Upwork has cost me more to fix the small job they have done. There's absolutely no customer service! I would stay away
Answer: This is not the place to inquire.
Answer: No, just 20% of your job when we talk about fixed price, and same for hourly but after some week it's been 10%
Answer: Go to Settings › Contact Info › Click the Close my account link. If you meet the requirements, click the button to confirm that you want to close your account.
Answer: I am a customer and have had a really horrible experience. Upwork claims a 100% guarantee before you pay anything. That is not true. The process is actually quite horrible. You put money in escrow. You only get your money back after a bad contract if the freelancer agrees to release the money. If the freelancer refuses, you get a bargain offer to still pay them something but still you are paying for a bad job you can't use. Then, if you refuse to bargain over a bad job, you are told that it will cost you an additional $389 to arbitrate with a 3rd party affiliate that the customer (me), the freelancer (scammer) and Upwork (ripoff enabler) has to pay. I took it all the way to arbitration with the end result being that Upwork decided that I was just too uninformed to know their policy and that they would give me a one time only refund of my original amount. What they didn't tell me what that they just gave me a "credit" of my original amount and that was the end. So I am still out the original amount and can't get my money back. This sight is a ripoff. Plain and simple.
Answer: Because of their policy changes which are geared towards the client rather than the freelancer. They have dug their own grave with their policy changes of late.
Answer: Go to Get Paid on PC or Mobile, you will see 3 dots in front of your payment method, tap to select edit/remove to change them. Go to Billing Method on PC under Billing Section and tap three dots to change (edit/remove). Thanks
Answer: Be part and see, dont look at the sold mine reviews people, upwork can bush you to reach.
Answer: I agree with Sam. This place is a scam. They have bad reviews everywhere. Katrina is probably working for them!
Find freelancers and freelance jobs on Upwork - the world's largest online workplace where savvy businesses and professional freelancers go to work!