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UpworkReviews 2,134

2.3

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Upwork Reviews Summary

Upwork has a rating of 2.3 stars from 2,134 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Upwork most frequently mention customer service, credit card and job success. Upwork ranks 7th among Freelancing sites.

service
542
value
524
shipping
286
returns
332
quality
513
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Chile
28 reviews
174 helpful votes
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Helpful website for all those in need. However, might be a little confusing at first. However, once you get used to it, you will be able to find the help you need in no time.

Date of experience: April 11, 2011
Washington
10 reviews
38 helpful votes
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There are literally tens of websites that are gathering freelancers to help people all get work done all over the world. I have hired a writer to help me enhance and make my CV look nice. Key features:

- No need to pay the freelancer upfront
- No taxation for non-US customers
- accepts PayPal

Didn't work for me on other occasions, but will highly recommend for any writing needs.

Date of experience: April 5, 2011
Philippines
2 reviews
17 helpful votes
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I have reached the minimum payout of upworkptr.com few months ago which is $20,000. I've got a total of $24,000 on my total earnings page. I was so excited thinking I hit a jackpot considering this huge and easy money over the net. So I immediately went to the request payout link. To my dismay, it gave me a message that I have not yet reached the minimum payout limit of $20,000 for standard members. I contacted support (no live chat nor forums available) which only replies through email. I was then told to wait for 30 days so I waited for 30 days. I did the same step 30 days after and there it goes again, I still have not reached the minimum pay-out (I already have $54,000 total earnings). I started to think my suspicion might be true, this website may be a scam. To give them benefit of the doubt I emailed support for the 4 time, asking why I still can't request for payout when in fact I'm over the payout limit for standard members and had passed the wait time (according to them which is not on their terms of service.) I got the same reply, I HAVE TO WAIT FOR ANOTHER 30 DAYS TO REQUEST PAY-OUT and INSISTED THAT I UPGRADE MY ACCOUNT. So I responded that I'm through with the waiting time, and never would I upgrade my account without getting the payment first. I have not heard anything again from them since...

Date of experience: March 14, 2011

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Founded in 2015
Mountain View,, CA, United States