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Unsold.com Reviews Summary
The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Very simple... it's quite inexpensive. But only if we get a decent hotel.
Seems like a great deal after all the trauma we have gone through this past year, I think we deserve it
This is my first time and I hope to have a great experience with this.
With a minimum rating of 4 star, this is definitely value for $.
To try Unsold for the first time. If great, I will purchase again.
Good value for money, if all works out smoothly without hidden costs.
Happened to see it on Facebook. I'd like to pick a certain hotel please.
Good so far. Hoping for a great choice of accommodation
We just need to try and see what sort of accommodations it will provide us.
I've paid double the price last time I booked at palm Cove
Unsold took my money and let me book a reservation. Unsold canceled my reservation 12 days before my trip, stating that I asked for a refund. I WAS NEVER ISSUED A REFUND, AND I NEVER ASKD FOR A REFUND. I had to spend 4X the amount I initially paid unsold to book another hotel room, with a week's notice, as I called the hotel one week prior to confirm reservation and was notified that the reservation was canceled a few days before. This is a SCAM. Do NOT be stupid like me. If a website is asking for reviews BEFORE you actually go on your trip, it's probably because MANY people have issus.
I would like to give a shout out to the customer review team that handled my claim entitled "weekend fiasco". Due to circumstances beyond their control, we drove 250 miles to our destination only to find the hotel was closed for 2 weeks due to hurricane damage; no beach hotels were available from Gulf Shores to Panama City. After contacting customer service we were reimbursed our expenses for the night and mileage. I will be using Unsold.com again after this experience and highly recommend them.
Can't beat the price. Hope the hotel choice lives up to it.
I'll try your company if it will be good then we can book again since we travel a lot, after pandemic we'll go on vacation. Thank you although this is my first time to buy on a website I don't really know. I hope this will be a legitimate buy.
The deals are wonderful and the site is user friendly.
Until the trip is done hoping this is a good deal for us
Looks good, hoping for a good room in a good hotel when we can get to Byron Bay
Seemed interesting way to find good places to stay
Having been watching advertising for a while and decided it would be the perfect Christmas present for my daughter.
Sounds like a great idea! Brings hope that we will be able to travel again!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members