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Unsold.com Reviews Summary
The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
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Great service and willing to try anything once and I believe we will be able to travel to Hawaii in the next few years.
Going to Amsterdam in May, 2022 and it sounded like something that would be a good deal.
Easy, my first time, hope to have a pleasant experience. Hopefully it will become my favorite traveling website.
The time limit is attractive and it is. Effortless to book
You convinced me without any check or seeing reviews. I believe that you will give us a best deal
I'll know when we use it won't be for a little while toward the end of the year that's so far so good
So cheap, good reviews, desperate to go to Hawaii but with the Au dollar so poor, the room rate was unbeatable
Felt the deal is too good. Wanted to try and see if this is really worth.
Cheap.
Always wanted to go to Thailand. Hoping to celebrate our anniversary that was postponed due to pandemic
I have used this service to go on several other trips!
Super easy to pay for the order and to book the hotel. I couldn't believe it was true at the beginning, but after staying 7 nights at Axel Hotel Barcelona for about € 240,00, I only have one thing to say: "thank you"!
Excited to utilize this. Booked my hotel just now. Now I need cheap airfare.
The offer did sound good when I bought it, 3nights in Niagara falls for $300+. Unfortunately with the pandemic it was slightly more challenging as the city was shutdown and I couldn't reschedule or cancel. Also because of the pandemic, booking straight from the hotel was also cheaper than the deal I got from Unsold.com. After a quick chat and without any struggle they informed me about the price match policy. They ended up refunding me a portion of my stay.
Overall, the timing was not the best for a trip and due to circumstances I didn't end up having a great time for my short time off vacation in Niagara Falls but the process from the customer service actually blew my mind how well it went. Compared to so many companies trying to fight as much as possible not to give anything back, this was refreshing. Glad this tricky experience has some good turns at the end.
I need a vacation I don't know yet when I want to travel and the really nice with the dates
Want to see if the hotel is decent so I can try at other locations
Brothers recommendation of the Heritage Queenstown
I have seen your ads previously and thought the prices were very good
Incredible savings. May have never had this opportunity.
Hawaii vacation has been my goal for years, finally its my retirement gift to myself.
I was in Santa Barbara a few weeks ago and I paid 300.00 plus per night.
I love the place. Patricia Williams
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members