Unsold.com Reviews Summary
The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
Such a wonderful opportunity to go to Queenstown. I would not be able to go on a trip like that.
I love Yosemite and it's tough to make reservations there.
Popped up on FB. We have travel dollars that we need to use in the next 24 months.
Let's see where this ends up being and how far from Yosemite
This site was advertising rooms in US$ in Australia,. When I got my credit card acc it was of course in AUS $ which was much higher. They did fully refund me but it took a very long time.
Also you cannot put reviews on their FB site... why not.
Finally you donot know which hotel you get until you have paid
Haven't gone anywhere yet but this seems like a great deal so I decided to give unsold com a chance at my business. Wish me luck.
You came up on a page and it appeared to be a great deal, have been wanting to visit Canberra for a while. Have seen your ads previously.
Ok didn't get to see the hotel or much info until after
Great price & that I have plenty of time to choose when to travel
Wanted to go to Jackson Hole. Wyoming. Love it there!
Never been up that way and believe there are lots of places to see. Looking forward to seeing the place.
Love this company! I purchased a vacation to Paris, and no one to Vegas!
Mooloolaba is my favourite place to visit in Australia so hope you can get me into the Mantra. Great value with this offer so couldn't resist the chance to get back to Mooloolaba. GREAT
The deal was in Canadian dollars and the same price as a two night stay
It sounded really well and had a great selection of top hotels
2 yrs to use. Unsettling time so surely we will be able to use in two years.
Great rates. Excited to plan my upcoming vacation.
I just learned about this site a few days ago. I have friends I'd like to visit in BC, so to add a stay in Banff would be quite lovely. I'm hoping my friends will be able to join me.
Great price, easy to book and time to decide when to go.
About the business
Unsold.com has been turning the travel industry on its head offering huge discounts on over 600,000 hotels in 21,000+locations. Get a free $50 travel credit now by going to https://unsold.com/try-free
We’re Different (and we’re proud of it)
At Unsold.com, we believe in harnessing modern technology while maintaining our humanity. What does that mean? It means that while Unsold.com utilizes some of the most powerful intuitive reservation software to instantly lock in a hotel ‘s unsold inventory far below their retail value. We are able to deliver the discounted savings because of our partnerships with some of the world’s leading hotel brands such as Marriott, Hilton, Omni, and Hyatt to name a few. We also believe that there is no substitute for outstanding customer service and personal connection. Our commitment to customer service is unmatched.
Our Commitment To The Environment
Beyond our commitment to our customers, Unsold.com is also committed to our environment. Understanding the eco-impact of the travel industry, Unsold.com is committed to donating $1 from each booking to environmental organizations committed to planting trees, reducing our carbon footprint, and creating a more sustainable travel industry for the future with a target goal of 1 million trees planted by 2021.
Our Team
From humble beginnings in a small 12-person office, Unsold.com has expanded to have offices in the United States, Europe, Australia, and Asia and proudly employs over 250 service-minded travel experts worldwide. Catering to both leisure and business travelers alike, the team at Unsold.com is a committed, passionate, and dedicated group of customer service driven individuals dedicated to providing you with incredible savings and amazing experiences.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi David,
Thank you for the feedback and sent issue to our IT department which resolved issue. All our of prices are charged in the local currency of whichever country you are located in. Again, all our aplogies on any inconvenience.
Unsold Customer Care Team