The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.
This summary is generated by AI, based on text from customer reviews
It is cheap and I hope it will be soon that I am able to enjoy it.
I am planning to visit banff near future. So that's why I choose unsold.
Great price for a fantastic location... hopefully the accommodation will be as good as advertised.
Cheap accommodations but you have to facilitate whole steps for travel
Have used your site before. Very happy great price great service thanks.
Easy to use and book. Just waiting for borders to open so we can travel.
It should be 100 percent guaranteed w return of payments if failed
Came across an Ad on FB. Planned to go to Korea, hopefully this is not a con. Can leave a real review after the stay at the hotel
So sad staying home, great value for the supreme future
It was rediculously cheap, never been to Japan and I have got 24 months to use this.
To fulfil my desire to visit family who I have not seen for many many years.
Reasonable rate, we'll see how it is when we actually go.
Great value, this is my second booking the first worked out great!
The review and the price are great let see Santorini lol
It feels like a gamble to pay and not know what your getting
We were heading for Victoria anyway so it is a very good deal.
To keep my dream alive that we can holiday again sometime in the next 2 years!
We like Port and are looking forward to going up there
Great deal and we have been wanting to visit there.
Answer: Hi Mohamed. Thank you for your inquiry. For our legacy Saver deal, you are only allowed the same destination once per year so this means one room as booking more than one is considered a group travel violation, due to the nature of these specially discounted deals. We, however, recommend waiting for our membership service to launch in the next 30 days instead as it won't have this limitation and you will have as much flexibility as you need. You can get early access and be waitlisted here: www.unsold.com
Answer: Hi Tara, Thank you for reaching out and expressing interest in working with us. We don't currently have any vacancies but feel free to check in every now and then in case we do. You may reach out to management@unsold.com. Stay well and safe. Unsold Management
Answer: Hi Lo, Thank you for your feedback. The last customer that you saw that booked for Whister is FROM Squamish as that is how our system works - it shows the Destination the customer purchased and the Town/City where the Customer is located. Squamish is where the customer lives that booked the Whistler deal. During Covid, we are seeing an increasing amount of people do "StayCations" which makes perfect sense given the beauty of Whistler while at the same time being able to follow socially distance guidelines. Unsold offers a Booking Guarantee - if you are not completely satisfied with the hotels or location, we will refund you 100%, Please let us know if you need further assistance. Our 24/7 Customer Care Team will be happy to assist you further over at https://unsold.com/contact-us.
Unsold.com has been turning the travel industry on its head offering huge discounts on over 600,000 hotels in 21,000+locations. Get a free $50 travel credit now by going to https://unsold.com/try-free
We’re Different (and we’re proud of it)
At Unsold.com, we believe in harnessing modern technology while maintaining our humanity. What does that mean? It means that while Unsold.com utilizes some of the most powerful intuitive reservation software to instantly lock in a hotel ‘s unsold inventory far below their retail value. We are able to deliver the discounted savings because of our partnerships with some of the world’s leading hotel brands such as Marriott, Hilton, Omni, and Hyatt to name a few. We also believe that there is no substitute for outstanding customer service and personal connection. Our commitment to customer service is unmatched.
Our Commitment To The Environment
Beyond our commitment to our customers, Unsold.com is also committed to our environment. Understanding the eco-impact of the travel industry, Unsold.com is committed to donating $1 from each booking to environmental organizations committed to planting trees, reducing our carbon footprint, and creating a more sustainable travel industry for the future with a target goal of 1 million trees planted by 2021.
Our Team
From humble beginnings in a small 12-person office, Unsold.com has expanded to have offices in the United States, Europe, Australia, and Asia and proudly employs over 250 service-minded travel experts worldwide. Catering to both leisure and business travelers alike, the team at Unsold.com is a committed, passionate, and dedicated group of customer service driven individuals dedicated to providing you with incredible savings and amazing experiences.