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Unsold.com
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Unsold.comReviews 15,842

2.9
unsold.com

Unsold.com Reviews Summary

The company has garnered a generally positive reputation for offering excellent value and competitive pricing on travel accommodations, often leading to high customer satisfaction. Many reviews highlight the effectiveness and responsiveness of customer service, especially in resolving misunderstandings and issues related to bookings. However, concerns have been raised regarding communication challenges, particularly during service delays and the absence of direct support channels. Additionally, some customers expressed frustration over unclear booking conditions and unexpected limitations. Overall, while the company is praised for its affordability and quality service, improvements in communication and support could enhance the customer experience.

This summary is generated by AI, based on text from customer reviews

service
45
returns
18
quality
53
Canada
1 review
0 helpful votes
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I cannot select the hotel or date I want
September 30, 2020

I cannot select the hotel or date I want. I cant get my money back either. What a waste of my money.

Date of experience: August 28, 2020
Rhyza B. Unsold.com Rep
over a year old

Hi Ibtissan,

Thank you for your feedback. Upon checking in our system, we do not have a support ticket from you. We are happy to assist you further. Feel free to contact our 24/7 Customer Care Team.

Unsold Management Team

California
1 review
0 helpful votes
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I bit weary because it may not be real.
But I will try and recommend it to all my friends, relatives and family

Date of experience: August 27, 2020
Australia
1 review
0 helpful votes
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?
August 27, 2020

?

Date of experience: August 27, 2020
Canada
1 review
3 helpful votes
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I just came back from Ottawa and we had a fabulous stay at the Andaz through Unsold. Now I'm going to try London!

Date of experience: August 27, 2020
New York
2 reviews
1 helpful vote
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My sister is turning 21, and she deserves a trip of a lifetime.

Date of experience: August 27, 2020
Australia
1 review
0 helpful votes
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Beautiful Beach and Have a girlfriends grandchild due who lives in Coffs.
My grandson has cerebral palsy and he has always wanted Togo and visit our friends.He is now 23 and quite able... loves the beach.

Date of experience: August 26, 2020
Nevada
1 review
0 helpful votes
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Seemed like a great deal and opportunity to go to a place I last went in 1999!

Date of experience: August 26, 2020
District of Columbia
4 reviews
0 helpful votes
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Never used it before and hoping that it will all be as advertised

Date of experience: August 26, 2020
Australia
1 review
0 helpful votes
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The price & I have never been to that place before

Date of experience: August 26, 2020
Washington
1 review
0 helpful votes
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Simple and quick booking process
August 25, 2020

Simple and quick booking process. I have not taken the vacation yet, I don't have any idea the outcome.

Date of experience: August 25, 2020
Pennsylvania
1 review
0 helpful votes
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The price and my trust you will book me into a nice hotel, perhaps with a heated pool?

Date of experience: August 25, 2020
Canada
1 review
1 helpful vote
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Stayed with Unsold before
August 25, 2020

Stayed with Unsold before. Very good service and great deal.

Date of experience: August 25, 2020
Illinois
2 reviews
0 helpful votes
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Good deal and flexibility on booking trip. Also that all possibilities are 4 or 5 star on TripAdvisor

Date of experience: August 24, 2020
Kentucky
1 review
0 helpful votes
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Hawaii is on my bucket list, I am a widow, it was one of our dreams and I can afford this trip with this unsold. Com offer. It is a very reasonable price and someone on a budget can afford to fulfill the bucket list

Date of experience: August 24, 2020
Australia
1 review
0 helpful votes
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Seems good to me
August 24, 2020

Seems good to me. Will be interesting to see what we actually get!

Date of experience: August 24, 2020
Colorado
1 review
1 helpful vote
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Used unsold for a Yellowstone vacation. The hotel was a dump. However, I'll give you a second chance.

Date of experience: August 24, 2020
Canada
1 review
0 helpful votes
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Looks too good to be true!
August 24, 2020

Looks too good to be true! I hope this is legitimate! Looking forward to going to Banff in style! Exact dates to be determined.

Date of experience: August 24, 2020
France
1 review
0 helpful votes
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I just read about it and I think that it's trusted company

Date of experience: August 24, 2020
Australia
1 review
0 helpful votes
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I have been recommended by a friend to use unsold.com! I

Date of experience: August 24, 2020
Mexico
1 review
0 helpful votes
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Found it on Facebook,, looking forward to a good holiday in port,,, thank you,,

Date of experience: August 23, 2020

About the business

Unsold.com has been turning the travel industry on its head offering huge discounts on over 600,000 hotels in 21,000+locations. Get a free $50 travel credit now by going to https://unsold.com/try-free

We’re Different (and we’re proud of it)

At Unsold.com, we believe in harnessing modern technology while maintaining our humanity. What does that mean? It means that while Unsold.com utilizes some of the most powerful intuitive reservation software to instantly lock in a hotel ‘s unsold inventory far below their retail value. We are able to deliver the discounted savings because of our partnerships with some of the world’s leading hotel brands such as Marriott, Hilton, Omni, and Hyatt to name a few. We also believe that there is no substitute for outstanding customer service and personal connection. Our commitment to customer service is unmatched.

Our Commitment To The Environment

Beyond our commitment to our customers, Unsold.com is also committed to our environment. Understanding the eco-impact of the travel industry, Unsold.com is committed to donating $1 from each booking to environmental organizations committed to planting trees, reducing our carbon footprint, and creating a more sustainable travel industry for the future with a target goal of 1 million trees planted by 2021.

Our Team

From humble beginnings in a small 12-person office, Unsold.com has expanded to have offices in the United States, Europe, Australia, and Asia and proudly employs over 250 service-minded travel experts worldwide. Catering to both leisure and business travelers alike, the team at Unsold.com is a committed, passionate, and dedicated group of customer service driven individuals dedicated to providing you with incredible savings and amazing experiences.


unsold.com
Miami, FL