Unlock River has a rating of 4.4 stars from 126 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Unlock River most frequently mention great service. Unlock River ranks 2nd among Mobile Repair sites.
This company responds to reviews, but usually not within the first month
After being scammed I was dubious on using another Internet service... but these guys are the real deal... they did what they said they would at a great price. Masssive thanks
Take my advice and just don't do business with them. They have a very ambiguous refund policy that they play out to rip you off. They claim they can unlock your phone in hours but I waited 10 days and got nothing. When I filed a dispute the bank unfortunately stood by their ridiculous refund policy. The scam is to make you wait until you decide to cancel and then they still keep your money even though they have done nothing! To file a claim in Small Claims Court would be successful but too time consuming. Of course they know that and if you did file I am sure they wouldn't show up. You win by default. They would have to explain exactly how they unlock these phones in court. They can't do that. They would also have to defend their refund policy against their own advertising. They won't do that either. If you have the time and get ripped off by them I strongly suggest taking them to court. You may be the one that finally puts them out of business. YouTube videos are more than likely made by them and not by satisfied customers. All of them are scripted the same. Attached is the real name of the company on my invoice. Unlock River is a DBA.
I've had two experiences with unlock river. The first time I used their service to unlock an iPhone 7. It cost 30 euro and the ordered was completed in three days. Was a great experience. BUT! The second time... not so good. I paid them 70 euro to unlock an iPhone 6. After a month of no unlock confirmation email I emailed their customer service. They advised they were having issues with that particular phone carrier and would refund the money. However I'm not sure why they didn't just email this info in the first place. I fully believe if I hadn't inquired as to why the phone was taking so long to unlock I never would have heard from them. Even worse it's been almost a month since they said they would provide a refund and I'm still waiting. As far as I'm concerned unlock river stole 70 euro from me. Use the service at your own risk my friends. Good luck.
Unlock River is a scam! I have been waiting over a month and have heard NADA inspite of attempts to find out why my order status still shows 'processing'.
Lenny Greene *******@orbitaleng.com
UnlockRiver stands as the top-rated choice for Cellphone Network Unlocks, consistently earning positive UnlockRiver reviews from our vast clientele. With a legacy of assisting over a million satisfied clients, we are the go-to platform for unlocking your device, allowing flexibility with any SIM card, globally. From an impressive 7,000+ networks in 120+ countries to over 200 unique phone models, our broad reach and expertise guarantee the UnlockRiver reliability and efficiency that customers rave about. Our 24/7 dedicated support team is always at hand, ensuring every UnlockRiver review reflects our commitment to an unparalleled unlocking journey.
UnlockRiver began its journey as a cellphone repair entity before seamlessly transitioning into the online sphere. Having served over 120+ customers, we specialize in unlocking devices from network constraints, thus enabling freedom of carrier choice. Since our inception in 2010, we've become adept at mobile technology, making us a reputable name in the phone unlocking arena. Our extensive experience symbolizes our expertise and steadfast dedication to providing top-notch service, positioning us as a reliable choice for all your phone unlocking requirements, a testament to our enduring trustworthiness in the digital market.
Thank you for sharing your experience! We pride ourselves on our commitment to helping our customers throughout the entire unlocking process. It's reassuring to hear that our team was able to assist you until your issue was resolved. We appreciate your recommendation and hope to serve you again in the future.
Best regards,
UnlockRiver Support Team