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Unlock Phone Sim

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GB
1 review
0 helpful votes
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SCAM STAY AWAY
June 20, 2020

I needed to unlock my iphone 7 went on the website and paid the £23.99 to get this unlocked. I was told to wait 24hours and i would get a code. The next day i get an email stating that in order for me to release the unlock i will need to pay an extra £76.79. It was not clear at all that the initial payment was only to check if it can be unlocked. OBVIOUSLY I KNOW IT CAN BE UNLOCKED I WOULD NOT PAY SOMEONE £23.99 JUST TO TELL ME THAT!

When i asked for a refund they stated that once the order is submitted a refund can not be issued for the pre-order. So unless i decide to pay them nearly £80 to unlock my phone i just gave them £24 to tell me it can be unlocked. I can buy the the handset again second hand for that amount! Makes no sense.

Please STAY AWAY from this company unless you want to be throwing money away.

Unlock Phone Sim attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 21, 2020
GB
1 review
4 helpful votes
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SCAM
September 13, 2019

DO NOT USE
DO NOT USE - SCAM

Initial fee of £14.99 then nothing for a week, chased everyday and was then told that I needed to pay an additional £130 to have my phone unlocked!?! Nowhere on their site does it refer to £130

DONT USE

Unlock Phone Sim attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 13, 2019
Canada
1 review
5 helpful votes
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SCAMMMMMMM
June 28, 2019

They make it seem like its a 22$ charge and then slam you with a huge bill afterwords. In my case it was a 209$ bill they expected me to pay. Picture to prove it.

Date of experience: June 28, 2019
California
1 review
4 helpful votes
Follow Kimberly R.
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Waste of money
December 1, 2018

I am travelling abroad and want to get a sim chip for better rates. I was able to unlock my S9 with another service no problem even though it's not paid off. My husband has an iphone and the service I used only deals with android phones. His phone is also still under payments which is why I had to go to an outside vendor. They charged me $28 and within 24 hours sent an email saying the iphone couldn't be unlocked because it is still in payments. DUH! If it was paid off, I could just go to AT&T and get it unlocked for free. So basically this is a scam. You pay $28 for them to tell you what you already know. And to top it off, even though I never said anything about a charge back, I just asked for a refund, this is what they said: "

If a
Dispute is raised in the form of a chargeback this will be seen as an attempt
To defraud the business and we would refer you to the terms and conditions
Accepted at the point of purchase, please be aware that a full report on the
Device status will be provided along with a copy of our terms and conditions
Accepted at the point of purchase and issued to the relevant bank in order to
Challenge the dispute raised and retrieve monies. We are able to successfully
Recover monies in cases where payment has been reversed or charged back. An
Additional charge for administration costs incurred of $100 would also be
Demanded and recovered."

Unlock Phone Sim attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 1, 2018
Georgia
1 review
5 helpful votes
Follow Remy R.
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SCAM, PURE AND SIMPLE
September 18, 2019

BEWARE Of What You Might Be Getting Into

I merely wanted an unlock on an old iPad 3. I paid the $18 initial fee, then an additional $40 to actually start the process. Over 9 months (from late November 2018), I got nothing except empty reassurances that my order would be completed "soon".

I finally got their attention when I posted a review on this site. I requested that they either unlock the iPad, or refund my payments, as outlined in their Terms & Conditions (not lost, stolen, blacklisted, serial number checked out with Apple, etc.).

Well, they wouldn't unlock the iPad because "the system crashed when the iCloud infrastructure was remodeled due to a worldwide server outage throughout last year and the beginning of this year."
They also said that they couldn't unlock because of the "new model and costs" for unlock activation. This was the response to my question of whether I was going to have pay any kind of 'final fee'.

So, they said that they would refund my $58 within 3-7 days. Well, I didn't get that either. So, I'm reposting a review and have notified them that I will not take it down until I receive my refund.

They did seem to be especially concerned about my review, as they requested it's removal in almost every reply.

I won't say "Don't Use..." because I'm sure it works for some people. I was not one of them. But BEWARE of what you might be getting into.

Date of experience: September 18, 2019
GB
1 review
0 helpful votes
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Scam
September 6, 2024

Bunch of dirty bastards (it's that simple)
Give people their money back

Date of experience: August 27, 2024
GB
1 review
0 helpful votes
Follow Hogan W.
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Wonderful iPhone unlocking experience and everything was finalized and done within 12 hours at the most, bought the unlock before I went to bed and it was done by the time I woke up.

Date of experience: January 10, 2020
GB
1 review
0 helpful votes
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Fast and effective
November 28, 2019

Wasn't sure about using this service as previous experience unlocking phones required specific software but did exactly what it said on the tin and unlocked in less than 24hrs.

Date of experience: November 28, 2019
Singapore
1 review
0 helpful votes
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Slow service
November 15, 2021

Promise to unlock within 24 hours but it is way past that and they have not done a single thing. Must be a scam!

Unlock Phone Sim attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 16, 2021
GB
1 review
0 helpful votes
Follow Abdu H.
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Worked well great website for iPhone unlocks they unlocked my phone earlier than they said! Didn't take long at all! Will use again :) many thanks

Date of experience: November 28, 2019
California
1 review
0 helpful votes
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This is a scam. It has been over 20 days waiting and they stopped responding to my emails. Total scam.

Date of experience: June 25, 2020
Canada
1 review
0 helpful votes
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Total scam
December 23, 2022

Save your money cause guys can't unlock $#*!. They will keep asking for more money which they won't tell u upfront of course

Unlock Phone Sim attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 23, 2022
GB
1 review
0 helpful votes
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Highly recommend
December 10, 2019

Highly recommend this service to anyone looking to unlock there iPhone, takes less then 48 hours. Thank you

Date of experience: December 10, 2019
Indiana
1 review
0 helpful votes
Follow JAMES H.
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Scam. They refuse to answer and emails after they steal your money see reviews on trustpilot.com $#*! well.

Unlock Phone Sim attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 27, 2020
GB
1 review
0 helpful votes
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Fast iPhone Unlock
February 2, 2020

Great iPhone unlocking site, I've unlocked 2 iphones with this site now, both unlocked in 2 days, I use their standard service as I was the original owner, would recommend to anyone

Date of experience: January 31, 2020
GB
1 review
0 helpful votes
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Over the moon
December 10, 2019

Over the moon, great Iphone unlock company, removed vodafone from my iphone x. Gonna recommend for everyone.

Date of experience: December 9, 2019
Australia
2 reviews
3 helpful votes
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It's a con
November 22, 2021

It's a con. Charge you upfront for the service, then demand more money to release the unlock code
AVOID

Date of experience: October 23, 2021
GB
1 review
2 helpful votes
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Brilliant fast response
February 25, 2020

Fast unlocking service. 5 Star service good communication. Will definitely use them again. Would highly recommend

Date of experience: February 24, 2020
Maine
1 review
0 helpful votes
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Quick and easy
March 1, 2020

This took less than 24 hours to get completed. I followed the instructions sent in the follow up email and eerything was easy and smooth

Date of experience: February 29, 2020
Illinois
0 reviews
0 helpful votes
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Do not fall for this scam!
June 25, 2022

They tell you $38 to unlock. Then after you pay, they ask for more and after that they ask for more again. They are thieves! Save your money

Unlock Phone Sim attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 26, 2022

Overview

Unlock Phone Sim has a rating of 2.9 stars from 131 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Unlock Phone Sim most frequently mention customer service, pre order and total scam. Unlock Phone Sim ranks 3rd among Iphone sites.

service
26
value
15
shipping
9
returns
12
quality
43
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2,214 reviews