I needed to unlock my iphone 7 went on the website and paid the £23.99 to get this unlocked. I was told to wait 24hours and i would get a code. The next day i get an email stating that in order for me to release the unlock i will need to pay an extra £76.79. It was not clear at all that the initial payment was only to check if it can be unlocked. OBVIOUSLY I KNOW IT CAN BE UNLOCKED I WOULD NOT PAY SOMEONE £23.99 JUST TO TELL ME THAT!
When i asked for a refund they stated that once the order is submitted a refund can not be issued for the pre-order. So unless i decide to pay them nearly £80 to unlock my phone i just gave them £24 to tell me it can be unlocked. I can buy the the handset again second hand for that amount! Makes no sense.
Please STAY AWAY from this company unless you want to be throwing money away.
DO NOT USE
DO NOT USE - SCAM
Initial fee of £14.99 then nothing for a week, chased everyday and was then told that I needed to pay an additional £130 to have my phone unlocked!?! Nowhere on their site does it refer to £130
DONT USE
They make it seem like its a 22$ charge and then slam you with a huge bill afterwords. In my case it was a 209$ bill they expected me to pay. Picture to prove it.
I am travelling abroad and want to get a sim chip for better rates. I was able to unlock my S9 with another service no problem even though it's not paid off. My husband has an iphone and the service I used only deals with android phones. His phone is also still under payments which is why I had to go to an outside vendor. They charged me $28 and within 24 hours sent an email saying the iphone couldn't be unlocked because it is still in payments. DUH! If it was paid off, I could just go to AT&T and get it unlocked for free. So basically this is a scam. You pay $28 for them to tell you what you already know. And to top it off, even though I never said anything about a charge back, I just asked for a refund, this is what they said: "
If a
Dispute is raised in the form of a chargeback this will be seen as an attempt
To defraud the business and we would refer you to the terms and conditions
Accepted at the point of purchase, please be aware that a full report on the
Device status will be provided along with a copy of our terms and conditions
Accepted at the point of purchase and issued to the relevant bank in order to
Challenge the dispute raised and retrieve monies. We are able to successfully
Recover monies in cases where payment has been reversed or charged back. An
Additional charge for administration costs incurred of $100 would also be
Demanded and recovered."
BEWARE Of What You Might Be Getting Into
I merely wanted an unlock on an old iPad 3. I paid the $18 initial fee, then an additional $40 to actually start the process. Over 9 months (from late November 2018), I got nothing except empty reassurances that my order would be completed "soon".
I finally got their attention when I posted a review on this site. I requested that they either unlock the iPad, or refund my payments, as outlined in their Terms & Conditions (not lost, stolen, blacklisted, serial number checked out with Apple, etc.).
Well, they wouldn't unlock the iPad because "the system crashed when the iCloud infrastructure was remodeled due to a worldwide server outage throughout last year and the beginning of this year."
They also said that they couldn't unlock because of the "new model and costs" for unlock activation. This was the response to my question of whether I was going to have pay any kind of 'final fee'.
So, they said that they would refund my $58 within 3-7 days. Well, I didn't get that either. So, I'm reposting a review and have notified them that I will not take it down until I receive my refund.
They did seem to be especially concerned about my review, as they requested it's removal in almost every reply.
I won't say "Don't Use..." because I'm sure it works for some people. I was not one of them. But BEWARE of what you might be getting into.
Wonderful iPhone unlocking experience and everything was finalized and done within 12 hours at the most, bought the unlock before I went to bed and it was done by the time I woke up.
Wasn't sure about using this service as previous experience unlocking phones required specific software but did exactly what it said on the tin and unlocked in less than 24hrs.
Promise to unlock within 24 hours but it is way past that and they have not done a single thing. Must be a scam!
Worked well great website for iPhone unlocks they unlocked my phone earlier than they said! Didn't take long at all! Will use again :) many thanks
This is a scam. It has been over 20 days waiting and they stopped responding to my emails. Total scam.
Save your money cause guys can't unlock $#*!. They will keep asking for more money which they won't tell u upfront of course
Highly recommend this service to anyone looking to unlock there iPhone, takes less then 48 hours. Thank you
Scam. They refuse to answer and emails after they steal your money see reviews on trustpilot.com $#*! well.
Great iPhone unlocking site, I've unlocked 2 iphones with this site now, both unlocked in 2 days, I use their standard service as I was the original owner, would recommend to anyone
Over the moon, great Iphone unlock company, removed vodafone from my iphone x. Gonna recommend for everyone.
It's a con. Charge you upfront for the service, then demand more money to release the unlock code
AVOID
Fast unlocking service. 5 Star service good communication. Will definitely use them again. Would highly recommend
This took less than 24 hours to get completed. I followed the instructions sent in the follow up email and eerything was easy and smooth
They tell you $38 to unlock. Then after you pay, they ask for more and after that they ask for more again. They are thieves! Save your money
Answer: It's a scam! I lost my money, they didn't unlock and didn't proceed full refund after 1 month waiting
Answer: Hello, we are sorry to hear your confusion with our pricing, our price list states all the prices, Devices are unlocked for the pre order fee unless there has been issues with the device contract, As an intermediate company, we are a recycler of bulk unlocks, For this reason we can offer bulk unlocks to our Pre order customers for the price stated, If it is that there are contract issues / debt to be cleared this must be cleared prior to release of the unlock, This fee is set by the network and has to be cleared before they will release the device, Kind Regards Sophie@ Support
Answer: Please contact our support Team for help, all devices are completed via iTunes in order to unlock, Thanks Alison
Answer: Impossible, the dont exist phone goes to answer phone and email automated
Answer: I used them and never got my phone unlocked nor my money back. I just get excuses from the Like "we are doing a system maintenance" Or "it will be ready in 7 to 10 days. It's been over 2 months.
Unlock Phone Sim has a rating of 2.9 stars from 131 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Unlock Phone Sim most frequently mention customer service, pre order and total scam. Unlock Phone Sim ranks 3rd among Iphone sites.