website thubmnail of United Thread

United ThreadReviews 1,967

4.3
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United Thread Reviews Summary

United Thread has a rating of 4.3 stars from 1,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United Thread most frequently mention customer service and fast delivery. United Thread ranks 2nd among Craft Supplies sites.

service
1
value
1
shipping
1
returns
1
quality
1
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2,924 reviews
Rebecca P.
1 review
0 helpful votes
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Great product Madeira polyneon, great customer service! Thanks

Date of experience: January 27, 2018
Christopher F.
1 review
0 helpful votes
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Everything has been great, no problems and thats the way it should be.

Date of experience: January 26, 2018
Dodie Y.
2 reviews
0 helpful votes
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Great prices on thread
January 25, 2018

Great prices on thread. I was sent an incorrect color and one simple phone call was all it took to correct this. Great customer service.

Date of experience: January 25, 2018
C K.
1 review
0 helpful votes
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I have always been happy with your service
January 25, 2018

I have always been happy with your service. I wish the black Performance backing came in rolls.

Date of experience: January 25, 2018
Debra A.
5 reviews
0 helpful votes
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Awesome company to do business with
January 25, 2018

Awesome company to do business with. Thank you!

Date of experience: January 25, 2018
Dave N.
1 review
0 helpful votes
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The bobbin cases have the pigtails going in different directions and some broke off on the fist run.

Date of experience: January 25, 2018
Jim T.
2 reviews
0 helpful votes
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Outstanding thread and service
January 25, 2018

Outstanding thread and service.

Date of experience: January 25, 2018
Norma E.
1 review
0 helpful votes
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Great prices and good website
January 24, 2018

Great prices and good website

Date of experience: January 24, 2018
Pat M.
1 review
0 helpful votes
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Love your prices and fast service
January 23, 2018

Love your prices and fast service. I would ask, though, that you let the survey people tell me who you are -- when they ask me about an order from unitedtps I have to look it up to see who they are talking about. And I do like everything you do, so please make yourself more identifiable in these surveys!

I am keeping a spreadsheet of the Isacord threads I order and at the bottom I have a list of the ones I want to get on my next order...threads I see are running low, or thread colors I have in another brand and want to use yours instead. Might as well order the 5K spools!

Date of experience: January 23, 2018
Lynn Q.
1 review
0 helpful votes
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Thank You
January 23, 2018

Thank You

Date of experience: January 23, 2018
Mary A.
3 reviews
0 helpful votes
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I appreciate the free shipping on my order
January 21, 2018

I appreciate the free shipping on my order.

Date of experience: January 21, 2018
Beverly J.
3 reviews
0 helpful votes
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Great place to buy thread!
January 20, 2018

Great place to buy thread!
Fast and reasonable!

Date of experience: January 20, 2018
YOUNG H.
1 review
0 helpful votes
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Fast and exact shipping
January 19, 2018

Fast and exact shipping
Thank you for everything!

Date of experience: January 19, 2018
Cindy B.
1 review
0 helpful votes
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I wish there could be a break for shipping cost when ordering over 10 spools of embroidery thread. Otherwise - I love you guys!

Date of experience: January 19, 2018
Dolly B.
1 review
0 helpful votes
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Service,price and selection excellent
January 19, 2018

Service,price and selection excellent. Wished for free shipping but both times I placed order, not offered.

Date of experience: January 19, 2018
laura r.
1 review
0 helpful votes
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I'm starting a custom embroidery business, so it's fantastic to find such a good source of thread -- the best prices I've seen on the top brands and the fastest shipping too!

Date of experience: January 19, 2018
Jennifer K.
1 review
0 helpful votes
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Great product, great price and quick delivery
January 18, 2018

Great product, great price and quick delivery. Also appreciated the personal touch of a phone call when part of my order had to be shipped separately.

Date of experience: January 18, 2018
barbara w.
1 review
0 helpful votes
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I wish your order page had a click button under each color and does not go to order page each time and then have to refresh to get to view all colors,also wish I could just see certain colors at once.

Date of experience: January 17, 2018
Cindy K.
1 review
0 helpful votes
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I have been pleased with the dri fit backing
January 16, 2018

I have been pleased with the dri fit backing. I just wish the black came larger than 7x7.

Date of experience: January 16, 2018
jeanne l.
1 review
0 helpful votes
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Overnight
January 16, 2018

Overnight

Date of experience: January 16, 2018