United Thread has a rating of 4.3 stars from 1,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United Thread most frequently mention customer service and fast delivery. United Thread ranks 2nd among Craft Supplies sites.
Great product Madeira polyneon, great customer service! Thanks
Everything has been great, no problems and thats the way it should be.
Great prices on thread. I was sent an incorrect color and one simple phone call was all it took to correct this. Great customer service.
I have always been happy with your service. I wish the black Performance backing came in rolls.
Awesome company to do business with. Thank you!
The bobbin cases have the pigtails going in different directions and some broke off on the fist run.
Outstanding thread and service.
Great prices and good website
Love your prices and fast service. I would ask, though, that you let the survey people tell me who you are -- when they ask me about an order from unitedtps I have to look it up to see who they are talking about. And I do like everything you do, so please make yourself more identifiable in these surveys!
I am keeping a spreadsheet of the Isacord threads I order and at the bottom I have a list of the ones I want to get on my next order...threads I see are running low, or thread colors I have in another brand and want to use yours instead. Might as well order the 5K spools!
Thank You
I appreciate the free shipping on my order.
Great place to buy thread!
Fast and reasonable!
Fast and exact shipping
Thank you for everything!
I wish there could be a break for shipping cost when ordering over 10 spools of embroidery thread. Otherwise - I love you guys!
Service,price and selection excellent. Wished for free shipping but both times I placed order, not offered.
I'm starting a custom embroidery business, so it's fantastic to find such a good source of thread -- the best prices I've seen on the top brands and the fastest shipping too!
Great product, great price and quick delivery. Also appreciated the personal touch of a phone call when part of my order had to be shipped separately.
I wish your order page had a click button under each color and does not go to order page each time and then have to refresh to get to view all colors,also wish I could just see certain colors at once.
I have been pleased with the dri fit backing. I just wish the black came larger than 7x7.
Overnight