United Thread Reviews Summary
United Thread has a rating of 4.3 stars from 1,967 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with United Thread most frequently mention customer service and fast delivery. United Thread ranks 2nd among Craft Supplies sites.
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Great company...fast delivery
Good customer service and fast shipping!
Everything was as expected. That's why I keep shopping with you. I like the backer that I bought quite a bit. Good product and add a very good price for the quantity. Thanks for being out there.
I know this is difficult and time consuming to do. It would be nice to have actual pictures of the Madeira thread colors for matching purposes.
Prices were very competitive. Site was easy to use. When a free bonus item did not arrive with the order, I contacted them regarding the item. My email was answered the same day and the item was shipped immediately. I consider this to be outstanding customer service.
Website is very organized and easy to maneuver around in. Prices are also very competitive.
I liked that I got a follow up email regarding items in my cart with a link that takes me straight to my cart to checkout. Love the prices!
Threads are excellent!
Excellent product and service. Very fast delivery, I am pleased with my order, will order from you again. Thank you so much.
Very pleased.
Easy to order, speedy delivery. I'd purchase from them again.
Everything was fine.
I AM NOT GOOD AT TYPING NUMBERS. DOING THE ORDER FORM WAS VERY STRESSFUL.
My order was filled perfectly and the shipping was the fastest I have ever received! Very very pleased! The price was amazing, too!
I was delighted to find I could get the quality thread I wanted at a very reasonable price. I always want it yesterday, and the delivery time is the only thig I would like to see faster, but I am very satisfied overall and have already placed another order and will very soon be placing yet another one.
Was able to find what I was looking for very quickly
I ordered pre-wound bobbins for my embroidery machine along with thread. The thread arrived with no errors. I received an incorrect product for the bobbins. Two phone calls later the problem is not resolved. Generally I have not had a problem with United Thread.
Use all your products, great customer service
Excellent!
Great selection!
Thanks for everything
Great experience!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members