I placed an order on 26th March for which I was charged $2235 and now the website is getting some technical errors!
And their support team doesn't even respond,
I would recommend all those people who are new visitors to this website, do not trust this website, and their website customer support team has not responded to any of my emails so far, more than 3 months have passed.
They just stole my money! They said the product had arrived from the manufacturer and would be shipped within a few days, but then the site went down and now they are back up but no longer replying to me! Be careful, positive reviews are fake.
Dear Yaroslav,
Thank you for taking the time to leave a review.
I am sorry to learn your experience has been a negative one. I would like to investigate further into your feedback however I cannot identify your account given the information in your review.
I have requested some further information through Sitejabber, if you would be so kind as to provide your order number when prompted this will be a massive help in ensuring that we have the opportunity to properly investigate and look to make changes to improve our service.
Kind regards
Unigrade, Inc.
The miner arrived within a few days and was very easy to set up. They also accept crypto payments, making it really convenient for me to purchase the miner since there are no taxes on crypto payments ( Especially in the US ;) ).
My sons first gaming pc and he loves it! The site was so easy to navigate and very speedy! They contacted me regularly updating me on the progress of the pc and when it will likely be delivered. A top place to build your own. Highly recommended!
A great place to buy ASICs. Been buying from them for a while now, and just got a few Bitcoin Miner S19 XP. Great hardware, you can tell the thing has quality just because of the sheer weight it holds. Shipping was flawless, got to my doorstep in a few days. Pretty expensive ASIC though and they just released a new model of this. Might buy it in a few months once I get a bit of ROI from these 2.
Been testing build via the websites for a few months. I love the amount of builds you can put together. Recently had the funds available to order a build. I was kept up to date with the progress of my order. As for the delivery it was great is was via DPD as I could track the order and know when it was going to be delivered.
Have been trading heavily for a while and just shorted some ETH and made a bit of profit and decided to purchase a Bitcoin Miner S19 XP. Never was much into mining on its own. Let's give it a shot, just ordered so it's going to take a few days to get here. I've read really good things about Unigrade, ill write another review once it gets here.
We had people ask for them here (we own a pc store). We sold a few in the first week! A great addition to our business. In the future, we might look into other mining-related products with Unigrade since our customer base is actually very knowledgeable in the area. Great buy.
The Pc arrived in a timely manner. Everything was there. The technician set it up in fast a clear way and everything was easy to understand. However there was a plastic wrap left Infront of the front facing fans that is impossible to move with no clear way of removal. Overall 4/5
We purchased some gigabyte Aorus GeForce rtx 4090 from Unigrade, the experience was excellent. The cards were nicely packaged and arrived spotless. They ran very well with no issues at all. The thermal pads were great as none of our customers complained about overheating or noises. Great buy, willing to buy again.
I've been looking for a while now to build my first gaming pc and after scrolling through reviews I stumbled across this one. They seemed like a good seller and I was right. They were very helpful in answering all my questions and shipping the product quickly. The only downside is that they don't offer customer service on weekends but they are understanding when it comes to refunds or exchanges because of that. Would recommend
The air-cooling feature is a great addition, which helps with keeping the unit cool while running. It was a bit pricey at $6 486, but it was well worth it. The delivery time of one week was incredibly fast! Not to mention that it's made in Malaysia and is getting sold out almost instantly - I'm glad to have gotten my hands on this amazing miner!
It has a sleek, unheated design that really stands out. Plus, it's incredibly affordable at $340 - making it the perfect choice for any budget-minded consumer. I've been using it for work, and I'm really happy with its performance so far. Highly recommend!
They had the best price on the Bitcoin Miner S19 Pro I was looking for and it arrived quickly! It's surprisingly quiet, easy to set up and has been running smoothly ever since. I strongly recommend this store and miner for their outstanding value for money!
I've bought from them a few times already. I recently got a few asus tuf gaming nvidia geforce rtx 4090 GPUs from them, and they arrived quickly and in perfect condition. And talk about power - these cards are insanely powerful for mining! I pretty much always turn to them for rigs.
Unigrade store's service has been amazing. The Miner S19 XP arrived in perfect condition and was exactly as advertised. Customer support was excellent - they responded quickly to all my questions and were very helpful. I can suggest checking out Unigrade for anyone wanting to get a high quality product at an outstanding price.
They scammed me for over $5,100. Beware, I should have known better. If the price seems too good then it probably is. Any positive reviews are fake, these guys are good at this scam.
Dear Zachary,
Thank you for taking the time to leave a review.
I am sorry to learn your experience has been a negative one. I would like to investigate further into your feedback however I cannot identify your account given the information in your review.
I have requested some further information through Sitejabber, if you would be so kind as to provide your order number when prompted this will be a massive help in ensuring that we have the opportunity to properly investigate and look to make changes to improve our service.
Kind regards
Unigrade, Inc.
Not only did my Bitcoin Miner S19 Hydro arrive quickly, but it was also priced very competitively. Plus, the hydro cooling feature is incredibly efficient and quiet - definitely worth the extra cost. I'm so glad I invested in this miner from Unigrade store!
It was such an enjoyable experience working with Unigrade! They have always gone above and beyond when it comes to customer service, ensuring that all of my questions were answered quickly and accurately. My new Bitcoin Miner S19 Pro was delivered lightning fast! Lastly, the community that Unigrade has created is fantastic - having access to resources and other miners for help has been extremely beneficial.
This site is a scammer in my case. I put order on March 19,2023 and pay the partial pre-payment. On April 11 told me "The shipment is guaranteed to be in the period between April 24 and April 30,2023" and ask me for full payment. I asked for shipping detail on May 4 2023. He answered "Your order arrived from the manufacturer. Due to high demand, the time for sorting and shipping of the orders may take an additional few days. So, we will provide you tracking number as soon as possible.". After that there's no response when I asked again. The website "unigrade.com" was offline since May 22 2023. Today, July 5 2023, I found the site online again. Be careful when you are going to put any order on this site.
Updated after unigrade reply. You,unigrade.com, must be kidding every one saw the review. Who cares about your change or training. How is it possible that you tried to accuse me cancelled my order? Where's my payment then? My timeline above showed that you are telling a lie. You just tried to reply to every one who told the truth about your site that you will be investigating. Ya investigate forever, I guess.
Dear Benson,
Thank you for taking the time to leave a review of your experience with Unigrade.
It is clear that there has been a communication breakdown on the part of Unigrade when handling your order which undoubtably has been a source of considerable confusion and frustration to the point where you have cancelled your order.
Please accept my sincere apologies for this. I will be investigating in order to determine the root cause of this issue and will be making changes and organising for re training where applicable.
Kind regards,
Unigrade, Inc.
Overview
Unigrade has a rating of 4.7 stars from 242 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Unigrade most frequently mention customer service, miner s19 and online store. Unigrade ranks 100th among Wholesale Electronics sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mohd Azeem,
Thank you for taking the time to leave a review.
I am sorry to learn your experience has been a negative one. I would like to investigate further into your feedback however I cannot identify your account given the information in your review.
I have requested some further information through Sitejabber, if you would be so kind as to provide your order number when prompted this will be a massive help in ensuring that we have the opportunity to properly investigate and look to make changes to improve our service.
Kind regards
Unigrade, Inc.