This site is a scammer in my case. I put order on March 19,2023 and pay the partial pre-payment. On April 11 told me "The shipment is guaranteed to be in the period between April 24 and April 30,2023" and ask me for full payment. I asked for shipping detail on May 4 2023. He answered "Your order arrived from the manufacturer. Due to high demand, the time for sorting and shipping of the orders may take an additional few days. So, we will provide you tracking number as soon as possible.". After that there's no response when I asked again. The website "unigrade.com" was offline since May 22 2023. Today, July 5 2023, I found the site online again. Be careful when you are going to put any order on this site.
Updated after unigrade reply. You,unigrade.com, must be kidding every one saw the review. Who cares about your change or training. How is it possible that you tried to accuse me cancelled my order? Where's my payment then? My timeline above showed that you are telling a lie. You just tried to reply to every one who told the truth about your site that you will be investigating. Ya investigate forever, I guess.
My new Miner S19 XP from Unigrade is top-level, with features that you would expect from a high-end miner. The service is great, and the they even called to make sure I received my order. However, I do feel that it's a bit too expensive on the website for what it offers - but if you have the budget to spare, then this is definitely worth it.
I was very pleased with the service Unigrade could provide. Despite the fact that my Miner S19 Pro arrived in damaged packaging, I am happy to report that the product itself was in perfect condition. This store really stands behind their products and provides a reliable service - I will definitely be shopping there again.
It was a terrible experience buying from Unigrade. The packaging of my Miner S19 Pro was damaged upon delivery and the customer service was incredibly rude. Delivery was extremely slow, taking much longer than the estimated time frame. I would not recommend Unigrade AT ALL!
I was initially impressed by the range of products Unigrade had on offer. I stopped my decision on Bitcoin Miner S19 Hydro. However, I was let down by their slow delivery time. It took more than 2 weeks for the product to arrive, and when it did, it was not up to my expectations. The customer service was also not very helpful when I asked about the delay. Nevertheless, I would still recommend Unigrade - the miner itself works perfectly.
I was very disappointed with the delivery of my KDA Miner KA3 from Unigrade. It was very slow compared to other online stores and there were some issues with the payment. However, when I contacted customer service they were very helpful and resolved my issues in no time. I'm still not happy with the slow delivery but at least this store has reliable customer service.
I recently bought a Litecoin Miner L7 from Unigrade and it was an overall good experience. Even though the store had limited options of the other products, but the one I chose was the best choice for me. The delivery was quite slow, but that's to be expected with most online stores.
I am disappointed with the overall experience of buying the Bitcoin Miner S19 Hydro from Unigrade. The delivery was very slow and the customer service personnel were not very helpful. Anyway, I would recommend this store to anyone looking to buy crypto-mining equipment as the quality of the product was good.
I'm pleased with the Miner S19 XP that I bought from Unigrade itself, but their website is incredibly slow and laggy. Additionally, the packaging arrived damaged which was a bit of nuisance. Despite this, Unigrade has been quick to respond to my inquiries and offer solutions to the problems I encountered. All in all, I'm pleased with my purchase - just wished their website was a little bit faster and better packaged!
My first Bitcoin miner was from Unigrade and the whole experience sucked. When I tried to reach out to customer service, they were unhelpful and unresponsive. But what really disappointed me was the product itself I got with the package - it was way below my expectations in terms of speed and efficiency, but maybe it was just my poor choice, IDK.
Unfortunately, I was thoroughly unsatisfied with the whole process of buying KDA Miner KA3 from Unigrade. The delivery was extremely slow, the payment process was fraught with problems, and customer service didn't respond to my inquiries in a timely fashion. I don't recommend anyone use this online store as they are unreliable and unhelpful when it comes to customer service.
It was not a pleasant experience at all! The Unigrade website was slow and laggy, making it difficult to browse their selection. The delivery of my new Skytech Shiva PC took much longer than expected and the customer service was downright rude. All in all, I would not recommend this store to anyone
I was quite impressed with the performance of MSI Gaming Desktop Aegis RS I bought from Unigrade. It worked great and I was very happy with it. The only downside was the delivery, which was incredibly slow and the website had some lag issues. Despite this, I would still recommend Unigrade as they offer great products at competitive prices
Pagina muy bien trabajada, todo parece legitimo pero no es asi, compre en mayo 2023, estamos en diciembre, no responden, pagina caida, hay que hacer algo con esta gente y buscar recuperar mis 3.000 dolares
I've bought from them various times, this time I got the KDA Miner KA3, it runs at the advertised 166th/s hash power. Profitability is low, but a great machine nonetheless. The best part about getting them at Unigrade is that they come fast and very nicely packaged, could be cheaper but worth the extra bucks, and they have a warranty for 3 years!
I bought a new PC from Unigrade, and while the warranty they provided was great, the customer service experience was exceptional. However, I found their website to be quite slow at times. That being said, I would absolutely recommend Unigrade to anyone looking for quality products with awesome warranties!
I recently purchased a computer from Unigrade and I'm very pleased with the experience. The website was easy to navigate and I had no issues with the transaction or the product itself. The 60-day return policy is great for those who may be hesitant about making a big purchase, and their worldwide shipping was fast and affordable. Although the customer service team was not particularly friendly, they were helpful when needed. All in all, I would definitely recommend Unigrade for PC purchases!
Great, fast delivery and fully updated along the way. PC delivered in perfect condition. Efficient with no fuss. + The prices were the most attractive. I highly recommend.
Been in the mining business for some time. We create rigs for our customers and sell them in bulk. We usually get GPUs but we bought some ASICs as well to give our customers more diversity. We got 12 Bitmain Antminer E9 Pros. The miners were in perfect shape as well, with no scratches or marks anywhere. Always great business.
I recently ordered from them and was extremely impressed with the speed of delivery, the quality of their products and the overall customer service. My online shopping experience with Unigrade could not have been better - they are definitely a top contender in this space!
Overview
Unigrade has a rating of 4.7 stars from 242 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Unigrade most frequently mention customer service, miner s19 and online store. Unigrade ranks 100th among Wholesale Electronics sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Benson,
Thank you for taking the time to leave a review of your experience with Unigrade.
It is clear that there has been a communication breakdown on the part of Unigrade when handling your order which undoubtably has been a source of considerable confusion and frustration to the point where you have cancelled your order.
Please accept my sincere apologies for this. I will be investigating in order to determine the root cause of this issue and will be making changes and organising for re training where applicable.
Kind regards,
Unigrade, Inc.